Operations

When a function does not work, check here before requesting help!

General

 

Problem

 

 

Cause & solution

 

 

I cannot make and receive

The power cord or telephone line cord is not connected.

calls.

Check the connections (p. 16).

 

 

 

If you used a splitter to connect the unit, remove the

 

 

 

splitter and connect the unit to the wall jack directly. If the

 

 

 

unit operates properly, check the splitter.

 

 

I cannot make calls.

The dialing mode setting is wrong. Change the setting of

 

 

 

feature #13 (p. 57).

 

 

The unit does not work.

Disconnect the unit from the telephone line and connect

 

 

 

the line to a known working telephone. If the working

 

 

 

telephone operates properly, contact our service personnel

 

 

 

to have the unit repaired. If the working telephone does

 

 

 

not operate properly, contact your telephone company.

 

 

The unit does not ring.

The ringer volume is set to off. Adjust it (p. 24).

 

 

The unit displays the following

The paper is inserted halfway. Insert it correctly (p. 15)

though the paper is inserted.

and press

SET to clear the message.

 

 

 

 

 

 

 

 

 

 

 

CHECK PAPER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The other party complains

 

FAX ONLY mode is set. Tell the other party the number is

they only hear a fax tone and

only used for faxes.

cannot talk.

Change to TEL mode (p. 44) or TEL/FAX mode (p. 46).

 

 

 

If you use a distinctive ring service, turn AUTO ANSWER

 

 

 

off so that the fax machine is in TEL mode.

 

 

 

If you use a distinctive ring service, make sure you have

 

 

 

set the same ring pattern assigned by the telephone

 

 

 

company (p. 51).

 

 

The receive mode does not

A Distinctive Ring pattern of feature #31 is set (p. 59).

function properly.

TEL/FAX mode is set (p. 46, 47).

 

 

During programming, I cannot

All or part of the numbers are the same. Change the number:

enter the code or ID number.

feature #12 (p. 57), #41 (p. 60) and #49 (p. 60).

 

 

The ink film runs out quickly.

The HELP printing function, copy function, and reports

 

 

 

also use ink film.

 

 

The unit beeps.

Recording paper or ink film has run out. Press STOP to

 

 

 

stop the beeps and install paper/ink film.

 

 

 

 

 

 

Whenever I try to retrieve my

You are probably entering

 

98 or

 

99 to retrieve your

 

 

voice mail messages, the

messages.

 

9 is the default setting for the fax activation

 

retrieval is interrupted by the

code. If you use a voice mail service, set the fax activation

fax tone.

feature to off or reprogram the activation code (feature #41

 

 

 

on page 60).

 

 

The HANDSET LOCATOR

The handset is too far from the base unit.

button does not function.

The handset is engaged in an outside call.

 

 

 

 

 

 

 

 

 

 

(continued)

For fax advantage assistance, call 1-800-435-7329.

65

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Panasonic KX-FPC161 manual Operations, General

KX-FPC161 specifications

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