Panasonic KX-FPC161 manual Receive mode

Operations

Fax – receiving (cont.)

Problem	Cause & solution
A white line or a dirty pattern	● The glass or rollers are dirty. Clean them (p. 74).
appears on your recording
paper.
The printing quality is poor.	● The other party sent a faint document. Ask them to send a
	clearer copy of the document.
	● The thermal head is dirty. Clean it (p. 75).
	● Some paper has instructions recommending which side to
	print on. Try turning the paper over.
	● You may have used paper with a cotton and/or fiber
	content that is over 20%, such as letterhead or resume
	paper. We recommend smooth paper such as Hammermill
	Jet Print for clearer printing.
I cannot receive documents by	● Press FAX until a single beep is heard.
pressing FAX on the handset.
The other party complains that	● The memory is full of received documents due to a lack of
they cannot send a document.	recording paper or a recording paper jam. Install paper
	(p. 15) or clear the jammed paper (p. 70).

Receive mode

Problem		Cause & solution
I cannot select the desired	● If you want to set FAX ONLY or TEL/FAX mode:
receive mode.	— select the desired mode using feature #77 (p. 61), and
	—	press AUTO ANSWER	to turn on the arrow (▼) on
		the right of the display.
		Display:		▼
				ON
	● If you want to set TEL mode:
	—	press AUTO ANSWER	to turn off the arrow (▼) on
		the right of the display.
				ON
The other party complains that	● The unit is not in AUTO ANSWER mode. Press
they cannot send a document.		AUTO ANSWER to turn on the arrow (▼) on the right of
	the display.
				▼
				ON

68

For fax advantage assistance, call 1-800-435-7329.