Operation

1.8Utilizing the Call Center

1.8.1Leaving a Call Distribution Group (Log-in/Log-out, Wrap-up)

You can set your status in a receiving group. Set the Log-out mode when you leave the office so that incoming calls will skip your extension in the receiving order. When you return, set Log-in so that calls will reach your extension. (Default: Log-in)

Even if your extension is in the Log-in mode, you can have a specified time period (wrap-up time) not to receive a next call automatically after having a conversation. This time is used for you to write a report and so on.

And you can also select in manual if you leave a call distribution group for a while (Not Ready mode).

No Picture Available

log-in

wrap-up

log-out

To set Log-in/Log-out

PT/SLT/PS

receiving group Specified extension no.

Log-out

OR

Log-in(G-DN)

OR

Specified

All

0

7

3

6

OR

1

 

 

 

Off-hook.

Press Log-in/Log-out.

 

 

Or enter 736 and then 0 or 1.

C.Tone

On-hook.

Enter receiving group extension number or press G-DNor.

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User Manual

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Panasonic KX-TDA200 user manual Utilizing the Call Center, Leaving a Call Distribution Group Log-in/Log-out, Wrap-up
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KX-TDA200 specifications

The Panasonic KX-TDA200 is a sophisticated, feature-rich hybrid telephone system designed to cater to businesses of various sizes. This advanced telecommunication solution combines the benefits of both traditional and IP telephony, making it ideal for companies looking to enhance their communication systems while maximizing flexibility and scalability.

One of the standout features of the KX-TDA200 is its ability to support a large number of extensions. The system can be configured to handle up to 128 extensions, accommodating the needs of growing organizations. This scalability ensures that businesses can expand their operations without the need for a complete system overhaul.

The KX-TDA200 also offers robust Unified Communication (UC) capabilities. This includes voice mail integration, email notification, and even mobile phone integration, allowing employees to stay connected regardless of their location. The system employs the latest VoIP technology, enabling clear voice quality and efficient call management, which results in enhanced productivity.

Additionally, the KX-TDA200 supports advanced voicemail features, including voicemail-to-email functionality. This feature ensures that users can receive their messages conveniently in their inboxes, facilitating prompt responses to crucial communications. The system also features an intuitive graphical user interface that simplifies the management of calls and settings.

Another critical technology embedded in the KX-TDA200 is its support for SIP trunking. This allows businesses to utilize their existing internet connections for telephony services, reducing costs associated with traditional phone lines. SIP trunking not only leads to significant savings but also enhances the flexibility to scale services as necessary.

Moreover, the KX-TDA200 is equipped with a variety of call management features such as Automatic Call Distribution (ACD) and Call Center functionality, which help optimize customer service operations. The system can be tailored to meet specific business requirements, ensuring that organizations can deliver high-quality service to their clients.

In summary, the Panasonic KX-TDA200 is a versatile, scalable, and feature-laden hybrid PBX system that supports advanced communication technologies tailored for the modern business environment. With its ability to integrate traditional and IP telephony, along with features designed to boost productivity and enhance customer service, it represents a significant investment for businesses looking to improve their telecommunication capabilities.
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