Useful Information

 

 

 

 

 

 

 

 

 

 

 

 

Telephone

 

 

 

 

 

Problem

Cause & solution

 

I cannot make or receive calls.

LThe AC adaptor or telephone line cord is not

 

 

connected. Check the connections.

 

 

LIf you are using a BT double adaptor to connect the

 

 

unit, remove the adaptor and connect the unit to the

 

 

phone wall socket directly. If the unit operates

 

 

properly, check or replace the adaptor.

 

 

LDisconnect the base unit from the telephone line

 

 

and connect the line to a known working telephone.

 

 

If the working telephone operates properly, contact

 

 

our service personnel to have the unit repaired. If

 

 

the working telephone does not operate properly,

 

 

contact your service provider.

 

 

LThe call bar feature is turned on. Turn it off (page

 

 

28, 33).

 

 

LYou dialled a call restricted number (page 33).

 

 

LThe key lock feature is turned on. Turn it off (page

 

 

14).

 

 

 

 

The unit does not ring.

LThe ringer volume is turned off. Adjust the handset

 

 

ringer volume (page 25) and the base unit ringer

 

 

volume (page 17).

 

 

LThe night mode feature is turned on. Turn it off

 

 

(page 26, 31).

 

 

 

 

The batteries should be charging

LClean the charge contact and charge again (page

 

but the battery icon does not

10).

 

change.

LThe AC adaptor is disconnected. Plug in the AC

 

 

adaptor.

 

 

 

 

A busy tone is heard when {C} is

LThe handset is too far from the base unit. Move

 

pressed.

closer and try again.

 

 

LAnother handset or the base unit is on an outside

 

 

call. Wait for the other user to complete the call.

 

 

 

 

Static is heard, sound cuts in and

LLocate the handset and the base unit away from

 

out. Interference from other

other electrical appliances.

 

electrical units.

LMove closer to the base unit.

 

 

LYour unit is connected to a telephone line with

 

 

ADSL (JetStream) service. We recommend that

 

 

you contact your ADSL service provider to have an

 

 

ADSL Splitter installed. We do not recommend the

 

 

use of generic ADSL filters.

 

 

 

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Panasonic KX-TG1840NZ operating instructions Telephone