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| Useful Information |
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Telephone |
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| Problem | Cause & solution |
| I cannot make or receive calls. | LThe AC adaptor or telephone line cord is not |
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| connected. Check the connections. |
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| LIf you are using a BT double adaptor to connect the |
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| unit, remove the adaptor and connect the unit to the |
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| phone wall socket directly. If the unit operates |
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| properly, check or replace the adaptor. |
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| LDisconnect the base unit from the telephone line |
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| and connect the line to a known working telephone. |
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| If the working telephone operates properly, contact |
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| our service personnel to have the unit repaired. If |
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| the working telephone does not operate properly, |
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| contact your service provider. |
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| LThe call bar feature is turned on. Turn it off (page |
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| 28, 33). |
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| LYou dialled a call restricted number (page 33). |
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| LThe key lock feature is turned on. Turn it off (page |
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| 14). |
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| The unit does not ring. | LThe ringer volume is turned off. Adjust the handset |
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| ringer volume (page 25) and the base unit ringer |
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| volume (page 17). |
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| LThe night mode feature is turned on. Turn it off |
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| (page 26, 31). |
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| The batteries should be charging | LClean the charge contact and charge again (page |
| but the battery icon does not | 10). |
| change. | LThe AC adaptor is disconnected. Plug in the AC |
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| adaptor. |
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| A busy tone is heard when {C} is | LThe handset is too far from the base unit. Move |
| pressed. | closer and try again. |
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| LAnother handset or the base unit is on an outside |
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| call. Wait for the other user to complete the call. |
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| Static is heard, sound cuts in and | LLocate the handset and the base unit away from |
| out. Interference from other | other electrical appliances. |
| electrical units. | LMove closer to the base unit. |
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| LYour unit is connected to a telephone line with |
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| ADSL (JetStream) service. We recommend that |
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| you contact your ADSL service provider to have an |
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| ADSL Splitter installed. We do not recommend the |
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| use of generic ADSL filters. |
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