Panasonic KX-TG6632, KX-TG6633, KX-TG6641, KX-TG6641B, KX-TG6643, KX-TG6643B, KX-TG6644, KX-TG6644B, KX-TG6645, KX-TG6645B, KXTG6641B, KXTG6643B, KXTG6644B, KXTG6645B Troubleshooting

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect

the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the

batteries from the handset, and then insert the batteries into the handset again.

General use

Problem Cause/solution

The handset does not turn

on even after installing

charged batteries.

RPlace the handset on the base unit or charger to

turn on the handset.

The unit does not work. RMake sure the batteries are installed correctly

(page 9).

RFully charge the batteries (page 9).

RCheck the connections (page 9).

RUnplug the base unit’s AC adaptor to reset the

unit. Reconnect the adaptor and try again.

RThe handset has not been registered to the base

unit. Register the handset (page 33).

I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord

is not connected. Check the connections.

RDisconnect the base unit from the telephone line

and connect the line to a known working

telephone. If the working telephone operates

properly, contact our service personnel to have the

unit repaired. If the working telephone does not

operate properly, contact your service provider/

telephone company.

The indicator on the

handset flashes slowly.

RNew messages have been recorded. Listen to the

new messages (page 40).

RNew voice mail messages have been recorded.

Listen to the new voice mail messages (page 46).

Programmable settings

Problem Cause/solution

The display is in a

language I cannot read.

RChange the display language (page 14).

I cannot register a handset

to a base unit.

RThe maximum number of handsets (6) is already

registered to the base unit. Cancel unused

handset registrations from the base unit (page 33).

52 For assistance, please visit http://www.panasonic.com/help

Useful Information

Contents

Main Before initial use, see Getting Started on page 9. Page Model composition Accessory information Supplied accessories Additional/replacement accessories Expanding your phone system For your safety WARNING CAUTION Important safety instructions For best performance Other information Specifications Setting up Connections Rechargeable Ni-MH ONLY Hooks Correct Wrong Note when setting up Intelligent eco mode Controls Handset Base unit IJ K L MN PQ RO A Belt clip Display Initial settings Page Making calls 1 2 3 1 2 3 4 Pause (for PBX/long distance service users) Answering calls Using the handset 1 1 2 Using the base unit Useful features during a call Hold 1 2 3 1 Mute 1 2 1 2 Power back-up operation Making calls during a power failure 1 2 3 4 Answering calls during a power failure 1 Shared phonebook Shared Phonebook Adding entries 1 2 3 Page Page Speed dial Programmable settings 1 2 3 4 1 2 Page Page Page Page Special programming Changing the handset name 1 2 3 4 Call block (Caller ID 1 2 Registering a unit Operating additional units Registering a handset to the base unit 1 2 Using Caller ID service Caller ID features Talking Caller ID Ringer ID 1 2 3 Caller list Viewing the caller list and calling back 1 2 3 Editing a callers phone number before calling back 1 4 1 4 Page Answering system Memory capacity (including your greeting message) Turning the answering system on/off 1 2 Greeting message Recording your greeting 1 2 3 4 Using a pre-recorded greeting Listening to messages using the handset 1 2 Operating the answering system Calling back (Caller ID Voice memo Recording a voice memo 1 2 3 Remote operation 1 2 Using the answering system remotely 1 2 3 4 Voice guidance Answering system settings Number of rings before the unit answers a call 1 Callers recording time 1 Message alert 1 Voice mail service Voice Mail Service Storing the voice mail (VM) access number 1 2 1-222-333-4444 VM access number Pauses Password 1 Voice Mail Service Listening to voice mail messages 1 2 3 46 Intercom Intercom/Locator Making an intercom call 1 2 3 1 Intercom/Locator 2 3 4 1 2 3 1 2 3 48 Wall mounting Base unit 1 Bottom 2 A Charger Error messages Troubleshooting Page Page Page Page FCC and other information CAUTION: NOTE: T i Gua Rpida Espaola Instalacin Cargador Correcto Incorrecto Sugerencias de operacin {V} Bajar volumen {V} Bajar volumen Fecha y hora (Auricular) Operaciones bsicas Preguntas frecuentes Operaciones bsicas Preguntas frecuentes Page Warranty (For United States and Puerto Rico) Appendix Limited Warranty Coverage Panasonic Telephone Products Limited Warranty Limited Warranty Limits And Exclusions Appendix When you ship the product 66 Index Index IMPORTANT!