Troubleshooting, General use, Problem | Panasonic KX-TG8163AL

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem

The handset does not turn on even after installing charged batteries.

The unit does not work.

The handset display is blank or dark.

I cannot hear a dial tone.

I cannot use the smart function key even if the smart function indicator is flashing slowly.

Cause/solution

RPlace the handset on the base unit or charger to turn on the handset.

RMake sure the batteries are installed correctly (page 9).

RFully charge the batteries (page 9).

RCheck the connections (page 9).

RUnplug the base unit’s AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again.

RThe handset has not been registered to the base unit. Register the handset (page 32).

RThe handset is in screen saver mode (page 13). Activate the handset display again by:

–pressing MFN or MEN when on a call.

–pressing MN at all other times.

R“LCD in charging” is set to “Off” while on charge. Change the setting (page 27).

RThe handset is not turned on. Turn the power on (page 14).

RMake sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration.

RThe base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

RDisconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

RAnother unit is in use. Wait and try again later.

RThe key lock feature is turned on. Turn it off (page 18).

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Panasonic KX-TG8163AL, KX-TG8162AL operating instructions Troubleshooting, General use, Problem

Contents

Digital Cordless Answering System Thank you for purchasing a Panasonic product Table of Contents Accessory information Supplied accessoriesModel composition Additional/replacement accessories Accessory itemExpanding your phone system Model number For your safety Important safety instructions BatteryGeneral notices Ni-MH batteries AAA R03 size Specifications For best performanceOther information RF transmission power Frequency rangeCharger Operating conditions Setting up Battery installationBattery charging Connections Battery level Icon Battery levelOperation Operating time Controls HandsetBase unit Display Handset display itemsGreeting Only is Line Screen saver mode Base unit display itemsHandset soft key icons Handset main menu icons Turning the power on/off Initial settingsSmart function key Top Key Display language One touch eco mode Display modeUsing the smart function key Top Key Setting the smart function key Top Key Setup Programming the display mode beforehand Using soft key Temporarily switching the display mode Making calls Answering calls Useful features during a call Key lock Power back-up operation Making calls during a power failureWhen only 1 handset is registered Continuing a call during a power failure Handset phonebook Adding entriesCategories Finding and calling from a phonebook entry Copying phonebook entries Editing entriesErasing entries Speed dial Copying an entry Copying all entries Programmable settings Display the menu tree and direct command code table Settings Number of Rings *1 2-9 Rings Display Mode Colour2 Multi ItemsRinger Volume Handset Rings Auto Recording Time *1 Minute Night Mode On/Off Ring Delay 30 secMemo Alarm Alarm1-5 Once Time Adjustment *1, *8 Caller ID Time Settings Set Date/Time *1 Memo Alarm OnceAlarm1-5 Daily Weekly Time Adjustment*1, *8 Caller ID Power Failure Cancel Register*2 Base Unit PIN*1 0000Repeater Mode*1 Register Register H.set Alarm Night modeSpecial programming Off Changing the handset name Incoming call barring Caller ID subscribers only Setting call restriction Storing an area code to be deleted automaticallyStoring unwanted callers Viewing/editing/erasing bar call numbers Registering a unit Changing the base unit PIN Personal Identification NumberOperating additional units Registering a handset to the base unit Setting the repeater mode Dect repeater Using Caller ID service Caller ID featuresCall waiting and Caller ID compatible Category ringer tone Caller list To store the name, continue from , Adding entries, Answering system Greeting messageMemory capacity including your greeting message Call screening Listening to messages using the base unit Listening to messages using the handset Listening to messages from the message list Operating the answering systemCalling back Caller ID subscribers only MbN Call Back a Remote access code Using the answering system remotelyRemote commands Remote operation Answering system settings For service provider voice mail subscribersTurning on the answering system remotely Number of rings before the unit answers a call Answering System Voice mail service Intercom Handset locatorTransferring calls, conference calls Character entry Character entry modes Extended 1 character table Extended 2 character tableCyrillic character table Error messages Cause/solutionDisplay message Troubleshooting ProblemGeneral use Programmable settings Battery rechargeMaking/answering calls, intercom Caller ID Answering system Belt clip Liquid damageTo attach Wall mounting Wall mounting template Index Page Page For your future reference Attach your purchase receipt hereSales Department