Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800)
I cannot use the keypad.
•To prevent accidental presses of keys, the keypad locks after 10 seconds of no key presses when you are not on a call (page 23). While you are on a call using the speakerphone, if no keys are pressed within five seconds, the keypad locks automatically. Press the UNLOCK softkey to use the keypad.
•You must unlock the keypad before dialing 911.
I cannot pair my cell phone to the telephone base.
•Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.
•Remove VTech LS6245 from your cell phone’s handsfree device history list (see the user’s manual of your cell phone for more information).
•Carefully follow the pairing instructions on page 14 and make sure that your cell phone is not connected to any other Bluetooth device.
•Turn off your cell phone, then turn it on again.
•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.
I cannot pair my headset to the telephone base
•Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user’s manual of your headset for more information on how to set your headset in discoverable mode.
•Carefully follow the pairing instructions on page 15 and make sure that your headset is not connected to any other Bluetooth device.
•Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.
I cannot connect my cell phone with the telephone base.
•Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.
•Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.
•Turn off your cell phone, then turn it on again.
•Make sure that your cell phone is connected and on the active devices list.
•For some cell phones, you must authorize VTech LS6245 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.
•Manually connect your cell phone to VTech LS6245. Refer to the user’s manual of your cell phone for more information.
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