Troubleshooting
LED Symptom | Action |
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All LEDs are on. | If the LEDs remain on for more than ten minutes, the router is |
| not functional. Unplug the router and reapply power. If the |
| ALM LED is still on, contact the service provider. |
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|
ALM LED only | The |
remains on. | and reapply power. If the alarm LED is still on, contact the |
| service provider. |
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ALM and TEST LEDs | Firmware download may be in progress. If firmware |
are blinking. | download is not in progress or the LEDs continue blinking for |
| more than ten minutes, contact the service provider. Do not |
| unplug the unit, unless instructed to do so by the service |
| provider. |
|
|
ATM Yellow LED | There is loss of cell delineation (OCD) due to line |
remains on. | impairments. Contact the service provider. |
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|
DSL LED is off. | Verify that the DSL cable is securely installed on both ends. |
| Unplug the unit and reapply power. If the problem continues, |
| contact the service provider. |
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|
DSL LED continues | The router is attempting to establish the DSL link, or adjusting |
blinking after the | the DSL line rate due to line conditions. If the blinking |
continues for more than ten minutes, contact the service | |
has completed. | provider. |
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|
DSL LED is on, but | The DSL link has been established, but there is no data |
no data is being | transmission. Verify the Ethernet connection. If the problem |
transmitted. | persists, contact the service provider. |
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|
DSL and Port LEDs | DSL and Ethernet links have been established, but there is |
are on, but no data is | no data transmission. If the problem continues, contact the |
being transmitted. | service provider. |
|
|
Port LED is off. | Verify that the Ethernet cable is securely installed at both |
| ends, and at least one PC is connected and powered on. |
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|
| Verify that the correct Ethernet |
| cable is installed. Refer to Step 3 on page 7. |
|
|
System OK LED is off. | Check that the power cord is securely installed on both ends. |
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| If no LEDs are on, the power supply may be defective. Test |
| the outlet to verify power. If the outlet has power and the |
| problem persists, contact your service representative. |
|
|
| If other LEDs are on, the OK LED may be burned out. Unplug |
| the unit and reapply power, and watch all LEDs as the router |
| performs its |
| call your service representative. |
|
|
TEST LED is on. | A test initiated by the service provider may be active. Wait ten |
| minutes. If the LED does not go off, contact the service |
| provider. |
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