Repair procedure Page 153

Making a support query via the Perle web page

If you have an internet connection, please send details of your problem to Technical Support
using the email links provided on the Perle web site in the ‘Support’ area.
See also Perle support centres worldwide on page 154 for email links and other contact
details for the Perle technical support centres.
Repair procedure
Before sending a unit for repair, you must contact your Perle supplier. If, however , you bought
your product directly from Perle you can contact directly. See Perle support centres
worldwide on page 154 for contact information.
Customers who are In Europe, Africa or Middle East can submit repair details via a website
form shown in the next picture. This form is on the Perle website, www.perle.com, in the
Support area.
In the USA and Asia contact the office shown in the Technical Support section.
Feedback about this manual
If you have any comments or suggestions for improving this manual please email Perle using
the following address:
docfeedback@perle.com
Please include the title, part number and date of the manual (you can find these on the title
page at the front of this manual).
Click here to access our website at the following URL:
http://www.perle.com
Click here to access our web site at the following URL:
http://www.perle.com/support_services/rma_form.asp