25
Turn on the audio device to its co rrect audio •
input source.
No 7.1 - channel audio from the loudspe aker of
the audio system.
Ensure that the disc cont ains 7.1 - channel •
audio.
Ensure that the audio de vice supports 7.1 - •
channel audio.
Ensure that the audio fo rmat is suppor ted •
by the disc and the connected audio device
(amplifier/receiver).
No sound on HDMI connecti on.
You may not hear any sound from the H DMI •
output if the connec ted device is non-HD CP
compliant or only DVI-compatible.
No secondary audio outp ut for Picture-in- Picture
feature.
When • [Bitstream] under the [HDMI Audio]
or [Digital Audio] menu is selected, interactive
sound like secondary s ound for Picture -in-
Picture feature is mu ted. Deselect [Bit stream].

Play

Disc cannot be played.
Ensure that the disc is cor rectly loaded .•
Ensure that this prod uct support s the disc. See •
“Your product” > “Playa ble media”.
Ensure that this product supports the region •
code of the DVD or BD.
For DVD±RW or DVD±R, ensur e that the •
disc is finalized.
Clean the disc. •
Data files (JPEG, MP3, WMA) cannot be played
or read.
Ensure that the data fil e was recorded in th e •
UDF, ISO9660 or JOLIET fo rmat.
Ensure that the selec ted group (folder) doe s •
not contain more than 9,999 fil es for DVD,
and 999 files for CD.
Ensure that the JPEG fil e extension is. jpg, .JPG, •
.jpeg or .JPEG.
Ensure that the MP3/ WMA file extensi on •
is .mp3 or .MP3, and .wma or .WMA f or
windows Media™ Audio.
DivX video files cannot be played.
Ensure that the DivX vide o file is complete. •
Ensure that the file nam e extension is cor rect. •
The contents of the USB fl ash drive cannot be
read.
The USB flash drive for mat is not compatible •
with this product.
Maximum size of memor y supported is •
160GB.
‘No entry’ or ‘x’ sig n appears on the TV.
The operation is not possible. •
8 Troubleshooting
Warning
Risk of electric sh ock. Never re move the casing o f the •
product.
To keep the warranty valid, never try to repair the
product yourself.
If you have problems using this product, check the
following points before you request service. If you
still have a problem, register your product and get
support at www.philips.com/welcome.

Main unit

No reaction to the remote con trol.
Connect this produ ct to the power outle t.•
Point the remote control a t the IR sensor •
located on the front pan el of this product .
Insert the batt eries correct ly.•
Insert new batte ries in the remote co ntrol.•

Picture

No picture.
See TV manual for corr ect video input •
selection. Change t he TV channel unt il you see
the Philips screen.
No picture on HDMI connec tion.
If this product is conn ected to an unautho rized •
display device with an HDMI cable, the audio/
video signal may not be out put.
Check if the HDMI cable is faulty. Replace a •
new HDMI cable.
On the remote control, p ress • and then
press “731” (numeric but tons) to recover
picture display.
No high-definition vi deo signal on the TV.
Make sure that the disc con tains high-•
definition video.
Make sure that the TV s upports high -•
definition video.

Sound

No audio output from the TV.
Ensure that the audio c ables are connect ed to •
the audio input of the T V.
Assign the audio inpu t of the TV to the •
corresponding vid eo input. See the T V user
manual for details.
No audio output from the loud speakers of the
audio device (home theate r /amplifier/receiver).
Ensure that the audio c ables are connect ed to •
the audio input of the audi o device.
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