Troubleshooting
If a fault occurs, first check the points listed below. before taking the set for repair. If you are unable to remedy a problem by following these hints, consult your dealer or service center.
For further help, please also check out the hdd100 FAQ list at
http://www.audio.philips.com or www.philips.com/support.
WARNING:
Do not open the set as there is a risk of electric shock! Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.
Q. No display / sound
Battery weak.
–Charge the player via the supplied power adapter and press POWER 2;.
–Operate your Jukebox using the power adapter.
–Check adapter and wall jack connection. Switch on power supply at wall outlet.Press and hold POWER 2; until display turns on (minimum 1 second).
Headphones not properly connected.
–Insert headphone plug into the remote control jack completely. Make sure you also insert the remote control jack in the set properly.
Make sure you have the required computer and software.
–See page 6, Minimum system requirements
Q. Malfunction. No reaction to controls
Possible electrostatic discharge.
–Reset your Jukebox. Press and hold VOLUME + and 3, I11 simultaneously 2 seconds to switch off. Press POWER 2; to switch on again. (File content e.g. your songs, recordings or downloaded files on your Jukebox is not affected when resetting in this way.)
Q.Sound skips during playback on my Jukebox
Compression level of your WMA or MP3 files may be different from the supported format of your player.
–Please see page 31, Supported playback formats for details.
33
