Troubleshooting
Q. USB does not connect/function
Connections loose
–Check player is securely connected and connections to your computer are correct.
Wrong Windows version.
–Your computer must be equipped with Windows 98 SE or better (see page 6,11).
USB driver not installed.
–For Windows 98SE users only, check you have installed the USB driver provided from the installation
Q.I cant' find my MP3/ WMA files that I've just downloaded
You need to install the supplied Digital Media Manager software.
–Make sure you connect your Jukebox to register and use the supplied Digital Media Manager software to manage your music files.
Q.Set skips /repeats songs
This is not an error. By default, Jukebox plays your songs is either a random or repeat option. See the Repeat/Shuffle option in the menu.
Q.What's the meaning of these display messages?
If your hdd100 displays this icon, you have a file error: system files may be missing or there is a format error on hdd100.To remedy, please try the following:
1Connect the supplied adapter to the 5V DC jack on your hdd100 and your power supply.This ensures uninterrupted power supply. Switch on your hdd100.
2Connect your hdd100 to your PC with the USB cable.
3Launch the DMM application.
4Click
➔ 
and follow the screen instructions. This will only work if you have previously upgraded your hdd100 software.
5Use 
to transfer 1 or more files (see DMM user manual, page
**To download new hdd100 firmware:
aclick 
.This takes you to a Philips customer support site.
bClick on the icon 
for Documentation & Downloads.
cType in hdd100 as your model/ type number.
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