Troubleshooting, General Problems | Philips TSU 3000 manual

Troubleshooting

General Problems

Pronto NG shuts off automatically

This is a timeout feature of Pronto NG to save power. You can change the time

Pronto NG stays active in the Settings Tool.

See ‘Setting the Timeout of the LCD Screen’ on page 31 for more information.

The touch screen buttons on the Pronto NG do not respond properly

If the touch screen buttons on the Pronto NG do not respond properly, calibrate the touch screen.

See ‘Calibrating the Touch Screen’ on page 33 for more information.

Devices do not respond to commands from Pronto NG

■Make sure the Pronto NG’s sending eye is pointed towards the device you are operating.

■Check if the Low Battery icon has appeared on screen. If so, replace the batteries.

■Check if your device understands Philips-Marantz RC codes. Normally you can find this in the documentation of your device.

■Make sure you have defined the correct brands for your devices. (p. 18)

■Make sure you have defined the correct code set for your devices. (p. 19)

■Check if the button you are trying to use is assigned properly via Brand Tool or via Learn Tool. (p. 21)

■Check if your device is in RF mode. Switch your device back to IR mode. (p. 48)

■If you have set up your Pronto NG to operate devices with RF signals:

■Check in the RF IR Tool if the devices you want to operate are set up properly. (p. 47)

■Check if the Extender ID and the Channel on your Pronto NG match the ID and the Channel on the RF Extender.

■Make sure the RF Extender is placed near the devices you want to use with RF signals.

■Make sure that the RF Extender’s sending eye is pointed towards the device.

■Change the Channel if you notice interferences from other RF channels.

■If you want to use RF signals for devices on different locations, you need more than one RF Extender. See the User Guide of the RF Extender for more information.

User Guide

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Philips TSU 3000 manual Troubleshooting, General Problems, Pronto NG shuts off automatically

Contents

TSU Page FCC Compliancy Safety & RegulationsFCC Information for User Table of Contents FAQ Pronto NG Home Theater Control Panel Taking a First Look Device USB port Touch Screen Light sensor What’s New for Pronto Next Generation? Multi Language Support Placing the Batteries Before You Start Getting Started Setting the ContrastTurning on Pronto NG Changing the Time Format Setting Time and DateChanging the Time To change the day Changing the DateTo change the month To change the year Setting the Language Device Overview Operating Pronto NG Overview Customizing Pronto NG Using the Tools Selecting the Brand and Code Set for your Device Defining the Brand for a Device Selecting the brand Installing the brandSelecting the code set Searching the Brand and Code Set for your device Searching the code set Searching the brand Learning Commands Learning a Device Action Learning a Button Labeling Elements Labeling a Button Labeling a Labeling a Device Adding a New Device Adding Devices Copying an Existing Device Deleting a Button Deleting Elements Deleting a Device Moving Devices Setting the Timeout of the LCD Backlight Adjusting the Settings Setting the switch level Setting the Timeout of the LCD Screen Setting the Volume Level of the Touch Screen Setting the Volume LevelSetting the Navigation for Pronto NG Setting the Volume Level of the Hard Buttons Calibrating the Touch Screen Setting the Animation Mode Creating and Editing Macros Using the Power FeaturesCreating a Macro To test the macro To add a delay to the action listTo add an action to the action list To add a beep to the action list Deleting an action from the action list Editing a MacroTo finish the macro Moving an action in the action list Creating and Editing Timers Creating and Editing TimersAdding a Timer Labeling a Timer Deleting a Timer Editing a Timer Setting the Start Time or Stop Time Setting the Start Date Defining the Start Action or Stop Action Defining the Repeat Settings Activating Timers Operating Pronto NG with the Cursor To set the cursor navigation Operating Pronto NG with RF Selecting RF to Operate your Devices Selecting IR to Operate your Devices With ProntoEdit NG you can ProntoEdit NG ProntoEdit NG How do I calibrate the touch screen? Why don’t my buttons work properly? How do I reset Pronto NG? Pronto NG shuts off automatically TroubleshootingGeneral Problems Devices do not respond to commands from Pronto NG Configuration file is corrupted Customizing ProblemsButtons are not sending the correct commands Pronto NG will not learn commands Connection to the PC Memory Storage ProblemsPronto NG error messages Timers do not work Upgrading Pronto NG Cleaning Pronto NGMaintaining Pronto NG Important Notices List of Symbols List of Symbols List of Symbols ProntoEdit NG Specifications Action Glossary LCD USB Index Navigation cursor, 9, 32, 44 touch screen, 32 3104 205