PictureTel III ISA Support from Your Network Supplier, 3ComForum on CompuServe Online Service

Support from Your Network Supplier D-3

Local access numbers are available within the following countries:

Country	Telephone
	Number
Australia	1800 678 515
Belgium	0800 71279
Denmark	800 17319
Finland	98 001 4444
France	05 90 81 58
Germany	0130 81 80 63
Hong Kong	800 933 486
Italy	1678 99085
Malaysia	1800 801 777

Country	Telephone
	Number
Netherlands	06 0228049
New Zealand	0800 446 398
Norway	800 11062
Portugal	0505 442 607
Russia (Moscow only)	956 0815
Singapore	800 6161 463
Spain	900 964 445
Sweden	020 792954
U.K.	0800 626403

3ComForum on CompuServe Online Service

3ComForum is a CompuServe-based service containing patches, software, drivers, and technical articles about all 3Com products, as well as a messaging section for peer support. To use 3ComForum, you need a CompuServe account.

To use 3ComForum:

1Log on to CompuServe.

2Type go threecom

3Press [Return] to see the 3ComForum main menu.

Support from Your Network Supplier

If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■Diagnostic error messages

■A list of system hardware and software, including revision levels

■Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.