About this Guide, How to Use This Guide | PictureTel III ISA

ABOUT THIS GUIDE

About This Guide provides an overview of this guide, describes guide conventions, and tells you where to look for speciﬁc information.

This guide describes how to install, conﬁgure, and troubleshoot the 3Com® EtherLink® III ISA network interface card (called the 3C509B NIC in this guide).

This guide is for a variety of users from network administrators, who are familiar with computers and understand Ethernet networks, to small ofﬁce and home users.

If the information in the README.TXT ﬁle differs from the information in this guide, follow the information in the README.TXT ﬁle on EtherDisk diskette 2. If a release note is included, the release note contains the latest information.

How to Use This Guide

This table shows where to ﬁnd speciﬁc information in this guide.

If you are looking for...	Turn to...

NIC version and installation information	Chapter 1
Windows 95 and Windows NT NIC installation setup information	Chapter 2
3Com Installation Wizard	Chapter 3
Windows 3.x procedures for installing and configuring the NIC	Chapter 4
Windows 95 and Windows NT troubleshooting	Chapter 5
Windows 3.x troubleshooting	Chapter 6
Specifications, connector pin assignments, and cable specifications	Appendix A
PACE advanced features	Appendix B
Crossover cable tips	Appendix C
Technical support	Appendix D

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PictureTel III ISA manual About this Guide, How to Use This Guide, If you are looking for Turn to

Contents

EtherLink III ISA Network Interface Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Limited Warranty Sweden, Finland, Norway Contents To Not Save Installation Settings To Conﬁgure Dynamic Access SoftwareRunning the AutoLink Install Program To Obtain an IP Address Automatically Performing Automated Installations NIC Test Network Test Uninstalling the NICInstalling from a Diskette Checklist Troubleshooting Hubs with Crossover Cable C-1 Disable Receive Packet BufferingLow-Priority Ratio Natural Packet Interval Select Device Screen Update Device Driver Wizard ScreenDNS Conﬁguration Screen Save Installation Settings Screen Diagnostic Programs Option SettingsTables Parameters for 3C509B NIC ModelsPage About this Guide How to Use This GuideIf you are looking for Turn to List conventions that are used throughout this guide ConventionsIcon Alerts you to Convention Description Network Interface Card Overview Network Interface Card Installation Before You Begin NIC Model Cable Connector Transceiver Network Segment3Com 3C509B EtherDisk diskettes 1 Maximum Installing the NIC 2Installing the 3C509B NIC Go to Link LED later in this chapter Connecting to the Network 4Connecting to the BNC Port on the 3C509B-TPC NIC Link LED If the NIC LED indicates a problem, check the followingGo to the next section Describes the LED statesPage Selecting the Type of Installation Setup for Custom InstallationExpress Installation Custom Installation Windows 95 SetupFuture installations Multiple NIC Installations 3Com Installation Wizard Windows 95 Setup Follow these steps to perform the preinstallation procedure Performing the Preinstallation ProcedureClick OK Conﬁguring the NIC in a Plug and Play PC Turn the power on and boot Windows Insert EtherDisk diskette 1 in drive a Click Next 3Com Installation Wizard starts. Go to ChapterClick Finish Disabling Plug and Play on the NIC Plug and Play is disabled on the NICDOS Pnpdsabl screen appears, as shown in Figure Next step is to conﬁgure the NIC Add New Hardware Wizard starts and displays the ﬁrst screen Conﬁguring the NICSelect No, and then click Next 8Install from Disk Screen 10I/O Range Assigned to the NIC Screen Windows NT Setup Windows NT Setup Select OEM Option screen appears Network screen appears Follow these steps to perform a Custom installation Custom Installation Conﬁguring the NIC To Accept Conﬁguration Settings To Modify Conﬁguration Settings Testing the NIC and the Network Connection Message conﬁrms that the NIC is functioning correctly Follow these steps to test the NICNetwork Connection Test screen appears, as shown in Figure Follow these steps to test the network connection To Not Install TCP/IP Installing TCP/IP Under WindowsTo Install TCP/IP Select the No radio button Click Next To Obtain an IP Address Automatically Conﬁguring TCP/IP Under WindowsFollow these steps to obtain an IP address automatically Go to Conﬁguring DNS later in this chapter Click Add New Gateway to add the new gateway conﬁguration To Specify an IP Address Manually To Obtain a DNS Address Automatically Conﬁguring DNSFollow these steps to obtain a DNS address automatically Message conﬁrms that the DNS connection is functioning Follow these steps to specify a DNS address manually To Specify a DNS Address ManuallyNew server appears in the Servers list box Next step is to identify your PC on the network Identifying Your PC on the Network Next step is to conﬁgure DynamicAccess softwareFollow these steps to enter ﬁeld data Type the name of your computer To Not Conﬁgure DynamicAccess Software Conﬁguring DynamicAccess Software Pace Support Setup screen appears, as shown in Figure To Conﬁgure DynamicAccess SoftwareDouble-click the 3Com Pace Conﬁg icon shown in Figure To Not Save Installation Settings Repeating a Previous Installation Select the Yes radio button, and then click Next To Save Installation Settings Click Finish Installation Complete screen appears, as shown in Figure Windows Completing the Installation and ConﬁgurationClick Yes Click Close Windows NT 19Microsoft TCP/IP Properties Screen Choose a method to conﬁgure TCP/IP Select the Specify an IP address radio button Page Running the AutoLink Install Program ConfigurationUnder Windows AutoLink Requirements I N N U AutoLink program menu is displayed Obtaining NetWare Loadable Modules Installing Other Supported Network DriversNetWare Server NLM Name Network Text File Name Network Driver Name Operating System NIC software is removed from your PC Removing NIC SoftwareSelect Conﬁgure NIC and press Enter NIC Conﬁguration screen is displayed, as shown in Figure Select Auto Conﬁgure and press Enter Reconﬁguring the NIC Follow these steps to conﬁgure the 3C509B ISA NIC for an Changing NIC Conﬁguration from ISA to Eisa Changing NIC Conﬁguration from Eisa to ISA Option Default Setting Supported Settings Changing Conﬁguration Settings Follow these steps to change the conﬁguration settings Page Checklist Windows 95 Windows NT TroubleshootingResolving Hardware Conﬂicts in Windows 95 and Windows NT Close all open windows and restart the PC System Properties window is displayed Double-click the 3Com icon in the taskbar tray General tab of the 3Com NIC Diagnostics program appearsRestart the PC Installing the First NIC Installing Multiple NICs in a Windows NT PCSetup program copies ﬁles, and the Network screen reappears 3Com EtherLink III 3C509 ISA Adapter Bus screen appears Setup program displays a warning message Installing Subsequent NICsMicrosoft TCP/IP Properties screen appears Files are copied, and the Network screen reappears Diagnostic Testing Under Windows 95 and Windows NT Windows 95 and Windows NT TroubleshootingStarting the 3Com NIC Diagnostics Program Messages are displayed, and you are prompted to reboot DynamicAccess DiagnosticsTab Description General Conﬁguration Running Tests Uninstalling the NIC Click Remove Click OK Reinstalling NIC Software Installing from the Hard Disk Performing Automated InstallationsInstalling from a Diskette Click Install Diagnostic Testing Under Windows Windows Troubleshooting If multiple NICs are installed, each NIC is listed Starting the DOS Conﬁguration and Diagnostic ProgramRunning the Group 1 Tests Select the NIC you want to test and press Enter Running the Group 2 Test Failure in this test usually indicates a cabling problemFollow these steps to run the Group 1 tests Assembling a Loopback Plug Follow these steps to set up an echo server Setting Up an Echo ServerRunning the Group 3 Test Starting the Group 2 Test Diagnostic NIC Installed Program Name Echo Server Main window of the diagnostic program is displayedStarting the Group 3 Test Getting Help If a Test Fails NIC Speciﬁcations Specifications AUI Connector Pin Assignments RJ-45 Connector Pin AssignmentsPin Function TypeExample Cable SpeciﬁcationsPage Additional Ranges tab is shown in Figure B-1 Additional Ranges Tab Click Add Advanced Options Tab Concurrent UDP Streams Fifo Packet ThresholdLow-Priority Ratio Natural Packet Interval Disable Receive Packet Buffering Disable Switch Packet PrioritizationThis option disables the receive packet buffer Crossover Cable Troubleshooting Hubs with Crossover Cable Figure C-1Straight-Through and Crossover Cable Pinouts To make a crossover cable, connect TD+ to RD+ and TD- to RD 3Com Bulletin Board Service Online Technical ServicesWorld Wide Web Site Access by Analog Modem 3ComFacts Automated Fax ServiceAccess by Digital Modem 408 654 Support from Your Network Supplier 3ComForum on CompuServe Online ServiceTo use 3ComForum Log on to CompuServe Regional Sales Office Telephone Number 3Com Corporation Support from 3Com 3Com Ireland To obtain an RMA number, call or fax Returning Products for RepairCountry Telephone Number Fax Number Numbers Index Index NIC Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page Page Page Page Page