PictureTel III ISA manual Uninstalling the NIC, Running Tests

5-8CHAPTER 5: WINDOWS 95 AND WINDOWS NT TROUBLESHOOTING

Running Tests

Two tests help you troubleshoot problems with the NIC: the NIC test and the network test.

NIC Test

Run the NIC test to determine that the NIC is working correctly. Be sure to run this test after you have verified that the network is functioning.

Follow these steps to run the NIC test:

1Click Run NIC Test to begin the test.

A progress bar appears. Results are displayed when the test is completed.

2Click OK.

Network Test

Run the Network test first if you are experiencing problems with the NIC. This tests the ability of the 3C509B NIC to transmit and receive data while connected to the network.

Follow these steps to run the Network test:

1Click Run Network Test.

The Network Connectivity Test screen is displayed.

2Click Start to begin the test.

The PC on the network acting as the receiver in this test is identified on the right side of the screen. Results are displayed when the test is completed.

To run the test continuously, select the Continuous check box.

3Click Close.

Uninstalling the NIC

If you have problems installing NIC software, allow the 3Com Installation Wizard to finish. The installation cannot be canceled once it is started.

CAUTION: Before attempting to reinstall 3Com NIC installation software, you must first perform the uninstallation process.