How can I block corrupted FTP downloads? | Cisco Systems RVS4000RF

Troubleshooting

Frequently Asked Questions

A

far as hosting games, the HL server does not need to be in the DMZ. Just forward port 27015 to the local IP address of the server computer.

How can I block corrupted FTP downloads?

If you experience corrupted files when you download a file with your FTP client, try using another FTP program.

The web page hangs, downloads are corrupt, or nothing but junk characters are displayed on the window. What do I need to do?

Change your Ethernet adapter properties to specify 10 Mbps/Half Duplex mode instead of Auto Detect.

STEP 1 On a Windows PC, click the Start button, point to Control Panel, and then click System.

STEP 2 Click the Hardware tab, and then click Device Manager.

STEP 3 Click the plus sign next to Network adapters to expand the listings. STEP 4 Right-click your Network Connection adapter, and then click Properties. STEP 5 Click the Advanced tab.

STEP 6 In the Property list, click Link Speed & Duplex. In the Value list, choose 10 Mbps/ Half Duplex.

STEP 7 Also make sure that your proxy setting is disabled in the browser:

For Internet Explorer, click Tools > Internet Options, and then click the Connection tab. Make sure that Internet Explorer is set to Never dial a connection. For Netscape Navigator, click Edit > Preferences > Advanced > Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet. For more information, refer to the documentation for your web browser.

If all else fails in the installation, what can I do?

Reset the router by holding down the Reset button for ten seconds. Reset your cable or DSL modem by powering the unit off and then on. Obtain and install the latest firmware release. Follow the instructions in Administration > Firmware Upgrade, page 80.

How can I be notified of new router firmware upgrades?

All Cisco firmware upgrades are posted on www.cisco.com/go/software, where you can download the files for free. The router’s firmware can be upgraded by

Cisco RVS4000 Security Router with VPN Administrator Guide

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Cisco Systems RVS4000RF How can I block corrupted FTP downloads?, If all else fails in the installation, what can I do?

Contents

Administration Guide Cisco Systems, Inc. All rights reserved OL-22605-02 Planning Your Virtual Private Network VPN Setting Up and Configuring the RouterIntroduction Networking and Security Basics Getting Started with the RVS4000 Router VPN Using the VPN Setup Wizard Appendix a Troubleshooting 116 Appendix D Gateway-to-Gateway VPN Tunnel 166 Appendix E Cisco ProtectLink Web Service 182Appendix F Specifications 190 Windows 2000 or Windows XP RVS4000 Appendix G Where to Go From Here 194 Introduction Networking and Security Basics An Introduction to LANs Use of IP Addresses Configuring the RouterNetworking and Security Basics Intrusion Prevention System IPS IPS Scenarios Why do I need a VPN? Why do I need a VPN?, What is a VPN?, Man in the middle attacks MAC Address SpoofingData Sniffing Planning Your Virtual Private Network VPN What is a VPN? VPN Router to VPN Router VPN Router to VPN Router Computer to VPN Router Tunnel Front Panel Front Panel Getting Started with the RVS4000 Router Back PanelBack Panel Desktop Option Placement OptionsStand Option Wall Option Installing the Router Configuring the Router Setting Up and Configuring the Router Setting Up and Configuring the Router Setup Summary SetupLogin Window System Information Setup SummaryPort Statistics IPSec VPN Setting Status Network Setting StatusFirewall Setting Status Log Setting Status Automatic Configuration Dhcp Setup WANInternet Connection Type Static IP Static IP PPPoE PPPoE Pptp Heart Beat Signal Heart Beat Signal L2TP Setting Up and Configuring the Router Optional Settings Required by some ISPs Optional Settings Click Save Setup LAN Setup LAN Server Settings Dhcp IPv4 IPv6 Setup DMZStatic IP Mapping DHCPv6 Setup DMZ Setup MAC Address CloneSetup MAC Address Clone Setup Advanced Routing Setup Advanced RoutingOperating Mode Dynamic Routing Static Routing Inter-VLAN Routing Setup Time Setup TimeEnable option Setup IP Mode Setup IP Mode Firewall Basic Settings Firewall Basic SettingsFirewall Setting Up and Configuring the Router Firewall IP Based ACL Firewall IP Based ACL Editing IP ACL Rules Editing IP ACL Rules Setting Up and Configuring the Router Firewall Internet Access Policy Firewall Internet Access Policy Internet Policy Summary List of PCs Setting Up and Configuring the Router Firewall Single Port Forwarding Firewall Single Port Forwarding Firewall Port Range Forwarding Firewall Port Range Forwarding Firewall Port Range Triggering Firewall Port Range Triggering ProtectLink ProtectLink Purchase ProtectLinkProtectLink ProtectLink Purchase Tunnel Status VPN SummaryVPN Summary VPN Clients Status VPN IPSec VPN VPN IPSec VPN Remote Group Setup Local Group SetupName Fqdn Authentication IPSec Setup Phase Status VPN VPN Client Accounts VPN VPN Client Accounts VPN Client List Table Certificate Management VPN VPN Passthrough VPN VPN Passthrough QoS Bandwidth Management QoSQoS Bandwidth Management Rate Control Bandwidth Management Type BandwidthRate Control Priority QoS Bandwidth Management Priority CoS Setup QoS QoS SetupQoS QoS Setup QoS Dscp Setup QoS Dscp Setup Router Access AdministrationAdministration Management Administration Management UPnP Administration Log Administration LogLog Setting Log Levels Severity Name Description Email Alerts Syslog Administration DiagnosticsAdministration Diagnostics Local Log Ping Test Parameters Cable DiagnosticsTraceroute Test Parameters Restore Configuration Administration Backup & RestoreAdministration Backup & Restore Administration Factory Default Administration Factory Default Administration Reboot Administration RebootAdministration Firmware Upgrade Administration Firmware Upgrade Click Start to Upgrade Click the Small Business Router Firmware link IPS Configuration IPS ConfigurationAnomaly Detection Instant Messenger Peer to PeerPeer To Peer Attacker IPS ReportAttack Category IPS Report IPS Information L2 SwitchL2 Switch Create Vlan IPS Information L2 Switch Create Vlan Delete Selected Vlan L2 Switch Vlan Port Setting L2 Switch Vlan Port Setting L2 Switch Vlan Membership L2 Switch Vlan Membership L2 Switch Radius L2 Switch Radius L2 Switch Port Setting L2 Switch Port Setting L2 Switch Statistics L2 Switch StatisticsStatistics Overview L2 Switch Port Mirroring L2 Switch Port Mirroring L2 Switch Rstp L2 Switch Rstp Internet Connection StatusStatus Gateway Status Gateway IP Conntrack Status Gateway IP Conntrack Status Local Network Status Local Network VPN Setup Wizard Before You Begin Click Firewall Basic Settings Running the VPN Setup WizardUsing the VPN Setup Wizard \VPN Setup Wizard.exe Welcome Window Informational Window Build VPN Connection Remotely Configure VPN Tunnel Check Router Configuration Summary Window Vpnc Summary Window Configure the Router Test the Connection Exit the Wizard Test Results Building Your VPN Connection Remotely Configure VPN Tunnel Window Check Router Configuration Summary Window Configure the Router Test the Connection View Test Results Troubleshooting Need to set a static IP address on a PC Troubleshooting Windows XP Want to test my Internet connection Windows XP Troubleshooting Troubleshooting Need to set up a server behind my router Application Start and End Protocol IP Address Enable Configure as many entries as you like Go to Setup DMZ Can’t get an Internet game, server, or application to work Firmware upgrade failed To start over, I need to set the router to factory defaultNeed to upgrade the firmware Follow the instructions in Administration Firmware Upgrade, My DSL service’s PPPoE is always disconnecting Click the Router Firmware Rescue Utility link Need to use port triggering Troubleshooting Is IPSec Passthrough supported by the router? Frequently Asked QuestionsWhere is the router installed on the network? Does the router support IPX or AppleTalk? What is Network Address Translation and what is it used for? Does the router support ICQ send file? How can I be notified of new router firmware upgrades? If all else fails in the installation, what can I do?How can I block corrupted FTP downloads? Is the router cross-platform compatible? What is DMZ Hosting?Will the router function in a Macintosh environment? How many ports can be simultaneously forwarded? How can I check whether I have static or Dhcp IP addresses? Which modems are compatible with the router?How do I get mIRC to work with the router? Overview Click the VPN VPN Client Accounts Click Add/Save Using Cisco QuickVPN for Windows 2000, XP, or VistaVPN Client Accounts Window Installing from the CD-ROM Installing the Cisco QuickVPN SoftwareLicense Agreement Copying Files Finished Installing Files Using the Cisco QuickVPN Software Downloading and Installing from the Internet QuickVPN Login QuickVPN Status Connect Virtual Private Connection Distributing Certificates to QuickVPN UsersSelect VPN VPN Client Accounts \Program Files\Cisco\QuickVPN Client\ Configuring IPSec with a Windows 2000 or XP Computer Introduction Environment How to Establish a Secure IPSec TunnelConfiguring IPSec with a Windows 2000 or XP Computer Windows 2000 or Windows XP Local Security Settings Establishing a Secure IPSec Tunnel Filter List 1 win router Rules Tab IP Filter List Tab IP Filter List Filters Properties Filter List 2 router win New Rules Properties Configuring IPSec with a Windows 2000 or XP Computer New Rule Properties Tunnel 1 win-Router Filter Action Tab Security Methods Tab Authentication Methods Tab Preshared Key Tunnel Setting Tab New Preshared Key Tunnel 2 Router-win Connection Type Tab Properties Window Filter Action Tab Preshared Key New Preshared Key Connection Type Tab Local Computer Click VPN IPSec VPN VPN IPSec VPN Configuring IPSec with a Windows 2000 or XP Computer Gateway-to-Gateway VPN Tunnel Gateway-to-Gateway VPN Tunnel RVS4000 IPSec VPN Settings RVS4000 IPSec Setup Settings Click the Gateway to Gateway tab RV082 VPN Settings RV082 IPSec Setup Settings Click VPN IPSec VPN RVS4000 IPSec VPN Settings RVS4000 IPSec Setup Settings RV082 VPN Settings RV082 IPSec Setup Settings Configuration When Both Gateways Use Dynamic IP Addresses RVS4000 IPSec VPN Settings RVS4000 IPSec Setup Settings RV082 VPN Settings RV082 IPSec Setup Settings Cisco ProtectLink Web Service How to Access the Configuration Utility Cisco ProtectLink Web Service How to Purchase, Register, or Activate the ServiceProtectLink ProtectLink Inactive ProtectLink Web Protection How to Use the ServiceProtectLink Active ProtectLink Web Protection Web Protection Fri Approved URLs License ProtectLink LicenseProtectLink License Setup/Config SpecificationsPerformance Management Security FeaturesSpecifications QoS Routing NetworkLayer Environmental Product Documentation Product ResourcesSupport Cisco Small Business Where to Go From Here Related Documentation