Cisco Systems RVS4000RF I am not able to access the routers configuration utility Setup window., I cant get my Virtual Private Network (VPN) to work through the router.

Troubleshooting

Cisco RVS4000 Security Router with VPN Administrator Guide 120

STEP 5 Make sure the cable connecting from your cable or DSL modem is connected to

the router’s Internet port. Verify that the Status page of the router’s configuration

utility shows a valid IP address from your ISP.

STEP 6 Turn off the computer, router, and cable/DSL modem. Wait 30 seconds, and then

turn on the router, cable/DSL modem, and computer. Check System > Summary

from the router’s configuration utility to see if you get an IP address.

I am not able to access the router’s configuration utility Setup window.

STEP 1 Refer to “I want to test my Internet connection.,” on page 118 to verify that you r

computer is properly connected to the router.

STEP 2 Verify that your computer has an IP Address, Subnet Mask, Gateway, and DNS.

STEP 3 Set a static IP address on your system; refer to “I need to set a static IP address

on a PC.” on page 116 above.

STEP 4 Refer to “I am a PPPoE user and I need to remove the proxy settings or the

dial-up pop-up window. ,” on page124.

I can’t get my Virtual Private Network (VPN) to work through the router.

Access the router’s web interface by going to http://192.168.1.1 or the IP

address of the router, and go to VPN > VPN Pass Through. Make sure you have

IPSec passthrough and/or PPTP passthrough enabled.

VPNs that use IPSec with the ESP (Encapsulation Security Payload known as

protocol 50) authentication will work fine. At least one IPSec session will work

through the router; however, simultaneous IPSec sessions may be possible,

depending on the specifics of your VPNs.

VPNs that use IPSec and AH (Authentication Header known as protocol 51) are

incompatible with the router. AH has limitations due to occasional incompatibility

with the NAT standard.

Change the IP address for the router to another subnet to avoid a conflict between

the VPN IP address and your local IP address. For example, if your VPN server

assigns an IP address 192.168.1 .X (X is a number from 1 to 254) and y our local LAN

IP address is 192.168.1.X (X is the same number used in the VPN IP address), the

router will have difficulties routing information to the right location. If you change

the router’s IP address to 192.168.2.1, that should solve the problem. Change the

router’s IP address through the Setup menu of the configuration utility. If you