PictureTel III ISA manual Windows 95 and Windows NT Troubleshooting

5-6CHAPTER 5: WINDOWS 95 AND WINDOWS NT TROUBLESHOOTING

8From the Adapter box, select 3Com EtherLink III 3C509 ISA Adapter, select a method of assigning the TCP/IP address, and then click OK.

Messages are displayed, and you are prompted to reboot.

9Click No, and then double-click the 3Com icon in the taskbar tray to start the 3Com NIC Diagnostics program.

10Select the Configuration tab and then verify that the I/O base address value is set to the value that you assigned earlier in this procedure.

11Click OK.

The second NIC is installed and configured. Repeat this procedure for additional NICs to be installed.

The I/O base address that you assign must match the I/O base address that you chose during the Custom installation. See “Configuring the NIC” in Chapter 3.

12When all NICs have been installed and configured, reboot Windows NT.

Windows 95 and Windows NT Troubleshooting

A comprehensive section on troubleshooting tips and techniques is provided in the online Help. To access the online Help, double-click the 3Com icon in the taskbar tray, go to the Support tab of the 3Com NIC Diagnostics program, and click Release Notes.

Diagnostic Testing Under Windows 95 and Windows NT

The 3Com NIC Diagnostics program for Windows 95 and Windows NT is installed on your hard disk when you install the NIC software using the 3Com Installation Wizard.

Starting the 3Com NIC Diagnostics Program

You can start the program by double-clicking the 3Com taskbar tray icon or by selecting 3Com NIC Doctor in the Windows Explorer.

For Windows 95 or Windows NT, follow these steps to run the 3Com NIC Diagnostics program if the 3Com icon does not appear in your taskbar tray:

1Click Start in the taskbar, and then select Run. The Run dialog box appears.

2In the Open entry box, type: tcaudiag

3 Click OK.