Pioneer DDJ-S1, DJ Controller Additional information, Troubleshooting

Additional information

Troubleshooting

!Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

!This unit may not operate properly due to static electricity or other external influences. In this case, proper operation may be restored by turning the power off, waiting 1 minute, then turning the power back on.

Problem	Check	Remedy
The power is not turned on.	Is the [ON/OFF] switch for power supply set to	Set the [ON/OFF] switch for power supply to [ON].
None of the indicators light.	[ON]?
The jog dial indicator does not light.	Are you operating on USB bus power?	There are limitations when operating on USB bus power.
[MASTER OUT 1] (XLR output)		To use the unit without these limitations, connect the included AC adapter.
volume is low, sound quality is poor or		(page 10)
no sound is output.
[MIC1], [MIC2] and [AUX IN] termi-
nals cannot be used.
The indicators are dim.

This unit is not recognized.

Is the [ON/OFF] switch for power supply set to [ON]?

Set the [ON/OFF] switch for power supply to [ON].

	Is the included USB cable properly connected?	Connect the included USB cable properly. (page 10)
This unit operates on USB bus power	Is the included AC adapter properly connected?	Mount the power plug properly on the included AC adapter.
even when the included AC adapter		Connect the included AC adapter properly to the power outlet. (page 5)
is used.
		Connect the included AC adapter’s DC plug properly to this unit. (page 10)
Power does not turn on when operat-	Is the included USB cable properly connected?	Connect the computer and this unit directly using the included USB cable. USB
ing on USB bus power.		hubs cannot be used. (page 10)
	The computer’s USB power supply capacity may	Use the included AC adapter. (page 10)
	be insufficient.

Are you using a USB hub?

USB hubs cannot be used. Connect the computer and this unit directly using the included USB cable. (page 10)

Are you using a commercially available USB cable?

Use the included USB cable.

This unit cannot be operated.	Is the driver software properly set?	Set the driver software properly. (page 7)
Music files cannot be played.	Are the music files damaged?	Play music files that are not damaged.
Tracks are not displayed on track list.	Have the music files been properly imported?	Import the music files properly. (page 17)
	Is a crate or subcrate that does not contain any	Either select a crate or subcrate that contains any tracks or add tracks to the
	tracks selected?	crate or subcrate.
Recording is not possible.	Is the external device or microphone properly	Check the connection of the external device or microphone. (page 10)
	connected?

Is the channel you want to record properly selected?

Select the channel you want to record properly. (page 28)

Sound of an external device or microphone cannot be output.

Is the [MIC2/AUX] selector switch properly set? Set the [MIC2/AUX] selector switch properly. (page 28)

Is the MIC/AUX monitor control panel properly set? Depending on the settings, the master sound may not be output. Set the output

method properly. (page 16)

Are you operating on USB bus power?	There are limitations when operating on USB bus power.
	To use the unit without these limitations, connect the included AC adapter.
	(page 10)

Volume of device connected to [AUX Is the [AUX IN] terminals’ [VOL] control set to the		Set the audio level to a suitable level for the connected device. (page 28)
IN] terminals is low.	proper position?
Distorted sound.	Are the [MASTER LEVEL] and [TRIM] controls set	Adjust the [MASTER LEVEL] and [TRIM] controls.
	to the proper position?
	Is the audio level being input to the [AUX IN] and	Set the audio level input to the terminals to a suitable level for the connected
	[MIC] terminals set to a suitable level?	devices.
	Is [HEADROOM] in the [SETUP] menu properly	Set the level properly.
	set?

Sound being played is interrupted.

Are the included AC adapter and included USB cable properly connected?

The sound will be interrupted if the included AC adapter’s power cord or included USB cable is disconnected from this unit during playback. Properly fasten the included AC adapter’s power cord and the included USB cable to this unit’s cord hook. (page 10)

Is the driver software’s latency value suitable?

Set the driver software’s latency to a suitable value. (page 9)

Set the DJ software’s latency to a suitable value. (page 30)

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