Pitney Bowes DM550, DM500 manual Postage By Phone Meter Payment System, Your Postage Meter

6 • Adding Postage

Postage By

Phone® Meter

Payment

System

Your Postage Meter

Postage By Phone® Meter Payment System is a Pitney Bowes service that you use to add postage to your meter. You can access the Postage By Phone® System 24 hours a day, 7 days a week through your IntelliLink® Control Center. For more information, refer to the Postage By Phone® Sys- tem materials furnished with your system.

If you need assistance with Postage By Phone® System: If you need assistance, have your account number ready and call the Postage By Phone® System number. Refer to the Pitney Bowes Contact Information List at the front of this guide for the phone number.

The postage meter on your mailing system is a Postal Security Device (PSD) that incorporates the latest technology approved by the United States Postal Service to secure funds. This technology eliminates the need to perform physical inspections thereby making the system easier and more convenient to use. The PSD contains the funds and performs all of the calculations necessary to print meter stamps that comply with the latest USPS standards.

The United States Postal Service (USPS) licenses your meter and requires a modem inspection of the meter. Periodically, your IntelliLink® Control Center will be required to connect to Postage By Phone® as a means of inspecting the PSD (Postal Security Device) and validating information in your Control Center.

To ensure that your operations are not interrupted, the time periods for the Data Center Connection are pre-established in your system, and will give adequate warning to you when this connection may be required:

•The message “Data Center Contact Required” will first be shown approximately 21 days after your last connection. The Control Center will allow you to either “Connect Now” or “Later.” By selecting “Later”, you enter a grace period that lasts approximately 7 days.

•The “Data Center Contact Required” message will appear each day for 7 days (when you power-up your system), and will only disappear after a successful connection. This may also appear on the main screen in reverse-type with the “Connect to Data Center” message.

•On the 28th day after your last successful connection, your Control Center will display a message, “You will not be able to print postage until this process is completed.” Please connect to the Postage By Phone® Data Center to continue your operations.

•Follow the prompts on your Control Center or perform a Balance Inquiry to make a successful connection. After a successful connection, your

screen will indicate “Data Center Contact Complete.”

To improve overall productivity, Pitney Bowes recommends that you estab- lish a “constant connection,” where a LAN connection or phone line is con- nected to your Control Center (direct or wireless), or you use an approved alternative connection. See the Connection Alternatives – Review section of this guide for more details.

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