1 • Read This First
What’s in this Guide
Other Information
Chapter 1 - Read this First contains important information about USPS requirements and equipment and telephone safety precautions.
Chapter 2 - Meet the DM500™ and DM550™ Digital Mailing System gives an overview of the mailing system and the location of each control and machine feature. Please read this section carefully. It provides a foun- dation for the instructions in later sections of this book.
Chapter 3 - Mail in a Minute explains the basics of running mail on your system. By following these instructions, you will be able to run mail quickly.
Chapter 4 - Running Mail explains how to run mail in the different mail modes as well as when to use the various options.
Chapter 5 - Mailing System Setup provides
Chapter 6 - Adding Postage explains how to add postage funds to your postage meter (Postal Security Device) using the Pitney Bowes Postage By Phone® Meter Payment system.
Chapter 7 - Standard Accounting explains how to use the standard accounting feature to track postage.
Chapter 8 - Reports explains the different types of reports available and how to print them.
Chapter 9 - Maintaining and Updating explains how to check the quality of the meter stamp and how to take care of the moistener and tape feeder. It also tells you how to add features and update postal rates and carriers.
Chapter 10 - Troubleshooting contains a list of problems you may encounter while using your mailing system.
Chapter 11 - Supplies and Options lists the supplies available for your system and how to order them.
Chapter 12 - Specifications contains the specifications for the mailing system and mailing materials.
Appendix A - Glossary defines mailing terms used throughout this opera- tor guide.
This section describes other sources of information available for the DM500™ and DM550™ Digital Mailing System.
•Quick Reference Cards - Much of the information contained in the Operator guide, such as how to set postage, process mail, or clear jams is summarized in the Quick Reference Card Set. The cards are located in a slot in the Stacker module of your system.
•Our Help Desk - For a list of the Pitney Bowes web sites, refer to the
Pitney Bowes Contact Information List located at the front of this guide.
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