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Troubleshooting

Fault Finding
Problem Check Item Treatment
Page No.
No picture Is a computer's signal Check a computer manual and
timing (horizontal or Vertical set the signal timing so that it
synchronous signals) over falls within the range for this 57
the range specified for this monitor's specification.
monitor ?
Screen's display Is the computer's screen Reset the screen size. –
range is incorrect. size set correctly ?
Part of screen is Is the adjustment for screen Adjust the screen. 11
missing. correctly ?
Picture is distorted. Is the RGB or DVI cable Check the RGB or DVI cable 7
connected securely ? connection.
Is the screen adjusted Adjust the screen correctly. 11
correctly ?
The computer's signal timing Check the computer’s
may not match the monitor's specifications. –
specifications.
Not change to Is the cable connected Check the RGB or DVI 7
another input signal. exactly? cable connection.

Fault Finding

Please check the following items before requesting repair. When this LCD monitor still
does not work properly after checking in following way, stop using it, turn off the power
switch, unplug the power plug from the AC Outlet, and contact the store where it was
purchased. In case a COMPUTER is connected, please refer to the User's Manual for
this LCD monitor also.
Computer Screen is displayed:
Video Screen is displayed:
Problem Check Item Treatment
Page No.
No picture Does the Power Switch on Check the power status on an
an equipment connected turn equipment connected. –
ON?
Is a signal cable connected Check the cable connection. 8,9
firmly?
Brightness, contrast Is the brightness or contrast Adjust the screen again.
and etc. are no good and etc. on the screen 36
adjusted correctly?