Polycom SIP 2.2.0 manual Do Not Disturb

Administrator’s Guide SoundPoint IP / SoundStation IP

Do Not Disturb

A Do Not Disturb (DND) feature is available to temporarily stop all incoming call alerting. Calls can optionally be treated as though the phone is busy while DND is enabled. DND can be configured as a per-registration feature.

Incoming calls received while DND is enabled are logged as missed. For more information on forwarding calls while DND is enabled, refer to Call Forward on page 4-18.

Server-based DND is active if the feature is enabled on both the phone and the server and the phone is registered. The server-based DND feature is applicable for all registrations on the phone (no per-registration mode) and it disables local Call Forward and DND features.

Server-based DND will behave the same as per-SIP2.1 per-registration feature with the following exceptions:

• There is no indication on the phone’s user interface whether or not

			server-based DND is active.
			• If server-based DND is enabled, but inactive, and the user presses the
			DND key or selects the DND option on the Feature menu, the “Do Not
			Disturb” message does not appear on the user’s phone (incoming call
			alerting will continue).
	Note
			Server-based DND is disabled if Shared Call Appearance or Bridged Line
			Appearance is enabled.
			Configuration changes can performed centrally at the boot server or locally:
Central		Configuration file:		Enable or disable server-based DND.
(boot server)		sip.cfg		• For more information, refer to SIP <SIP/> on page A-10
				Specify whether or not DND results in incoming calls being given
				busy treatment.
				• For more information, refer to Call Handling Configuration <call/>
				on page A-55.
		Configuration file:		Enable or disable server-based DND as a per-registration feature.
		phone1.cfg		• For more information, refer to Registration <reg/>on page A-84.
				Specify whether DND is treated as a per-registration feature or a
				global feature on the phone.
				• For more information, refer to Do Not Disturb <dnd/> on page
				A-93.
Local		Local Phone User		Enable or disable DND using the “Do Not Disturb” key on the
		Interface		SoundPoint IP 301, 501, 550, 600, 601, and 650 or the “Do Not
				Disturb” option on the Features menu on the SoundPoint IP 320, 330,
				and 430 and SoundStation IP 4000.

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