Polycom SIP 2.2.0 manual Call Forward

Administrator’s Guide SoundPoint IP / SoundStation IP

Configuration changes can performed centrally at the boot server:

Central	Configuration file:	Specify the conference hold behavior (all parties on hold or only host
(boot server)	sip.cfg	is on hold).
		• For more information, refer to Call Handling Configuration <call/>
		on page A-55.
		Specify whether or not all parties hear sound effects while setting up
		a conference.
		• For more information, refer to Call Handling Configuration <call/>
		on page A-55.
		Specify which type of conference to establish and the address of the
		centralized conference resource.
		• For more information, refer to Conference Setup <conference/>
		on page A-15.

Call Forward

The phone provides a flexible call forwarding feature to forward calls to another destination. Call forwarding can be applied in the following cases:

• Automatically to all calls

• Calls from a specific caller (extension)

• When the phone is busy

• When Do Not Disturb is active

• After an extended period of alerting

The user can elect to manually forward calls while they are in the alerting state to a predefined or manually specified destination. The call forwarding feature works in conjunction with the distinctive incoming call treatment feature (refer to Distinctive Incoming Call Treatment on page 4-6). The user’s ability to originate calls is unaffected by all call forwarding options. Each registration has its own forwarding properties.

Server-based call forwarding is active if the feature is enabled on both the phone and the server and the phone is registered. If server-based call forwarding is enabled on any of the phone’s registrations, the other registrations are not affected.

Server-based call forwarding will behave the same as per-SIP2.1 feature with the following exceptions:

• There is no indication on the phone’s user interface whether or not server-based call forwarding is active.

• If server-based call forwarding is enabled, but inactive, and the user selects the call forward soft key, the “moving arrow” icon does not appear on the user’s phone (incoming calls are not forwarded).

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