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Primera Technology 032910-511262 user manual E. Technical Support, Source, Location, Index

Models: 032910-511262

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TOC

INDEX

E. TECHNICAL SUPPORT

If you have difficulties operating your Publisher, the procedures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, contact the technical support via one of the methods listed below.

Source	Location

Primera Knowledge Base	www.primera.com/kb

PTPublisher Software Help files	Open the software. Click on the

SureThing Software Help files	Open the software. Click on the Help
	Menu - Contents

Email Support	www.primera.com/contactsupport

Phone Support	763-475-6669 (Mon - Fri 8 a.m. - 6 p.m CST)

Maintenance and Troubleshooting 55

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Primera Technology 032910-511262 user manual E. Technical Support, Source, Location, Index, Maintenance and Troubleshooting

Contents

USER’S MANUAL For Macintosh and PC032910-511262 2010 All rights reservedPrinting History Section 1 Getting Started Table of ContentsSection 4 Maintenance and Troubleshooting Section 5 Technical SpecificationsPage NOTE ON TERMS AND CONVENTIONS Section 1 Getting StartedTOC INDEX THANK YOU…B. CHOOSING A GOOD LOCATION INDEXA. NOTE ON MODEL DIFFERENCES INDEX C. UNPACKING AND INSPECTION4 Getting Started D. IDENTIFYING THE PARTS Front Panel and TopINDEX INDEX Rear PanelINDEX E. PC SYSTEM REQUIREMENTSF. MAC SYSTEM REQUIREMENTS INDEX G. OVERVIEW OF OPERATION8 Getting Started INDEX8. Print time varies according to which print mode has been selected. In most cases, print time takes no more than 2 minutes. After printing the first disc, the Publishers Printer Disc Tray opens automatically. The Robotic Disc Transporter moves the finished disc to the Output Bin INDEXB. INSTALLING THE MAC SOFTWARE Section 2 Hardware and Software SetupSetup A. INSTALLING THE PC SOFTWAREINDEX C. HARDWARE SETUP Step 1 Applying PowerHardware and Software Setup Step 2 Loading Media DiscsINDEX 12 Hardware and Software SetupHardware and Software Setup Step 3 Connecting the USB 2.0 Cable/Installing the DriverA. Installing the Printer Driver Windows XP Select Install the softwareINDEX If you are using a Mac14 Hardware and Software Setup DO NOT TOUCH THE COPPER AREA Step 4 Installing Ink CartridgesHardware and Software Setup INDEXINDEX D. SETUP THE KIOSK BIN16 Hardware and Software Setup the Locating Tabs on theINDEX Section 3 Creating DiscsA. TUTORIAL COPY A DISC PRINT ONLY FOR AUTOPRINTER USERS Creating DiscsINDEX 18 Creating DiscsCreating Discs INDEX4B. Create a Label 20 Creating Discs B. USING PTPUBLISHERB.1 Project Types Copy ProjectINDEX Data ProjectAudio Project Video Project22 Creating Discs B.2 Steps to any ProjectImage Project Step 1 Add DataCreating Discs Step 2 Add PrintTo Select an exiting label INDEX24 Creating Discs Step 3 Start Project Summary - SettingsTo Create a new label Project SummaryCreating Discs Project OptionsINDEX INDEX Recording Type26 Creating Discs Creating Discs B.3 Robot Options/Bin SelectionINDEX INDEX B.4 Publisher Status28 Creating Discs Creating Discs B.5 Backup Project. PC Disc Publishers OnlyINDEX INDEX 30 Creating DiscsCreating Discs 4. Click the next button to display a summary of the project. Click Schedule Project to convert this data project into a backup project. You will be prompted to save your project. Do not move projects once you have saved them. Always choose only one copy even if your project will be spanned across multiple discsINDEX INDEX B.6 Rip Audio CD PC Disc Publishers Only32 Creating Discs Creating Discs INDEXINDEX C. CREATING A PRINT LABEL USING SURETHING PC34 Creating Discs Creating Discs D. CREATING A PRINT LABEL USING DISC COVER MACINDEX INDEX 36 Creating DiscsCreating Discs INDEXSelection - Resize or move text, images or shapes with this tool INDEX 38 Creating DiscsCreating Discs E. ADVANCED PRINTER DRIVER FUNCTIONS PCINDEX Disc Surface Quality Paper SizeNon-printable Outer Margin Print QualityCreating Discs Color MatchingInk Saturation INDEX42 Creating Discs Inner DiameterCartridge Alignment Center The Print ImageCreating Discs 3. When the print is complete, rotate disc 180º andINDEX Details Clean/Change Cartridges & Check Ink LevelsClean/Purge Change CartridgesCartridge to use Enable Bi-di PrintingF. ADVANCED PRINTER DRIVER SETTINGS MAC Disc Output LocationPrint Quality Kiosk Mode46 Creating Discs INDEXIntensity Save As DefaultRestore Defaults Config UtilityINDEX Clean Cartridge48 Creating Discs INDEX Change CartridgeAlignment Calibration Print Image CenteringINDEX 50 Creating DiscsCreating Discs G. LABEL DESIGN REQUIREMENTS FOR OTHER GRAPHICS PROGRAMSINDEX Troubleshooting Section 4 Maintenance andA. CLEANING THE INK CARTRIDGE 52 Maintenance and TroubleshootingINDEX B. INTERPRETING THE PUBLISHER’S INDICATORS LIGHTSMaintenance and Troubleshooting INDEX 54 Maintenance and TroubleshootingC. INTERNAL BLUE LED LIGHTS D. TRANSPORTING THE PUBLISHERMaintenance and Troubleshooting E. TECHNICAL SUPPORTSource LocationINDEX Section 5 Technical Specifications56 Technical Specifications 19, 24 IndexInner Diameter Outer MarginReject Area Print Quality11, 20 58 IndexPage Printed in the United States of America P/N