Printek 850 Series manual Preventive Maintenance, Obtaining Service

M A I N T E N A N C E A N D T R O U B L E S H O O T I N G

Error Message

Head Blocked?

Head Gap

I/O Overflow

I/O Parity Error

Possible Solution

Check print head carriage area for obstructions.

Usually a result of a bad paper jam. Check for paper wedged in the print head nose shield area.

Make sure handshaking parameters set in the printer and at the host computer match each other.

Make sure interface cables are wired correctly.

Make sure parity setting in the printer and at the host computer matches each other.

Preventive Maintenance

Your PrintMaster 850 Series printer requires very little preventive maintenance. It is only suggested that you periodically clear out any excessive paper dust, paying particular attention to cleaning the sensor surfaces (at left tractor under the paper (rear) lid and at far left of carriage under the ribbon lid).

Also, the various bearings used in the PrintMaster 850 Series printers should not require any lubrication.

OBTAINING SERVICE

If your PrintMaster 850 Series printer should require service, please contact the company where you purchased the printer. If you do not know where the printer was purchased, please call 800-368-4636 to obtain the name

6 4