Problems related to Installation | Problems related to Screen | Problems related to Audio | Problems related
to Remote Control
1. Problems related to Installation
Problems related to the monitor installation and their solutions are listed.
Problems Solutions
The monitor screen flickers. zCheck if the signal cable between the computer and the
monitor is securely connected and tightened.
(Refer to Connecting to a Computer)
2. Problems related to Screen
Problems related to the monitor screen and their solutions are listed.
Problems Solutions
Screen is blank and power
indicator is off
zEnsure that the power cord is firmly connected and the LCD
monitor is on.
(Refer to the Connecting the Monitor)
"Check Signal Cable" message zEnsure that the signal cable is firmly connected to the PC or
video sources.
(Refer to the Connecting the Monitor)
zEnsure that the PC or video sources are turned on.
"Not Supported Mode " message zCheck the maximum resolution and the frequency of the
video adapter.
zCompare these values with the data in the Preset Timing
Modes Chart.
Picture rolls vertically. zCheck if t he signal cable is securely connected.
Connect it again securely.
(Refer to Connecting to a Computer)
Image is not clear. Picture is
blurred.
zRun Frequency Coarse and Fine tuning.
zTurn on again after removing all accessories
(video extension cable, etc.)
zSet resolution and frequency to the recommended ranges.
Picture image is unstable and
vibrates.
zCheck if the resolution and frequency set for the computer
video card falls in the range supported by the monitor.
If not, reset them referring to the current Information under
the monitor menu and Preset Timing Modes.
Ghost images are shown in the
picture.
The image is too light or too dark zAd just the Brightness and Contrast.
(Refer to the Brightness, Contrast)
Screen color is inconsistent. zAdjust color using Custom under OSD Color Adjustment
menu.
Color image is distorted with
dark shadows.
White color is poor.
Power Indicator blinks green. zThe monitor is currently saving the changes made in settings
to the OSD memory.
Screen is blank and power
indicator light is steady green or
blinks every 0.5 or 1 seconds
zThe monitor is using its power management system.
zPress a key on the keyboard.
The screen is blank and is
blinking.
zIf you see the "TEST GOOD" message on the screen when
you press the MENU button, check the cable connection