Samsung SCX-4623, SCX-4600 manual Copying problems, Condition Suggested Solution

CONDITION	SUGGESTED SOLUTIONS
Wrinkles or	• Ensure that the paper is loaded properly.
creases	• Check the paper type and quality (See "Print
	media specifications" on page 111).
	• Turn the stack of paper over in the tray. Also
	try rotating the paper 180° in the tray.

Back of printouts	Check for leaking toner. Clean the inside of the
are dirty	machine (See "Cleaning the inside" on
	page 88).

Solid Color or		• The toner cartridge may not be installed
Black pages		properly. Remove the cartridge and reinsert it.
		• The toner cartridge may be defective.
	A
		Remove the toner cartridge and install a new
		one (See "Replacing the toner cartridge" on
		page 107).
		• The machine may require repair. Contact a
		service representative.
Loose toner		• Clean the inside of the machine (See
		"Cleaning the inside" on page 88).
		• Check the paper type and quality (See "Print
		media specifications" on page 111).
		• Remove the toner cartridge and then, install a
		new one (See "Replacing the toner cartridge"
		on page 107).
		• If the problem persists, the machine may
		require repair. Contact a service
		representative.
Character Voids		Character voids are white areas within parts of
		characters that should be solid black:
	A	• If you are using transparencies, try another
		type of transparency. Because of the
		composition of transparencies, some
		character voids are normal.
		• You may be printing on the wrong surface of
		the paper. Remove the paper and turn it
		around.
		• The paper may not meet paper
		specifications (See "Print media
		specifications" on page 111).

	CONDITION	SUGGESTED SOLUTIONS
Horizontal stripes If horizontally aligned black streaks or smears
		appear:
	A a B b C	• The toner cartridge may be installed
	A a B b C	improperly. Remove the cartridge and
		reinsert it.
	A a B b C	• The toner cartridge may be defective.
		Remove the toner cartridge and install a new
	A a B b C
		one (See "Replacing the toner cartridge" on
	A a B b C	page 107).
		• If the problem persists, the machine may
		require repair. Contact a service
		representative.
Curl		If the printed paper is curled or paper does not
		feed into the machine:

•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

•Change the printer option and try again. Go

		to Printing Preferences, click Paper tab,
		and set type to Thin (See "Opening printing
		preferences" on page 53).
An unknown image Your machine is probably being used at an
repetitively		altitude of 1,000 m (3,281 ft.) or above.
appears on a few		The high altitude may affect the print quality,
sheets or loose		such as loose toner or light imaging. Change the
toner, light print, or		correct altitude setting to your machine (See
contamination		"Altitude adjustment" on page 41).
occurs.
Copying problems
	CONDITION	SUGGESTED SOLUTION
Copies are too light		Use Darkness in Copy feature to lighten or
or too dark.		darken the backgrounds of copies (See
		"Changing the darkness" on page 60).
Smears, lines,		• If the defects are on the original, use
marks, or spots		Darkness in Copy feature to lighten the
appear on copies.		background of your copies (See "Changing
		the darkness" on page 60).
		• If there are no defects on the original, clean
		the scan unit (See "Cleaning the scan unit" on
		page 89).

Copy image is	• Ensure that the original is face down on the
skewed.	scanner glass or face up in the document
	feeder.
	• Check that the copy paper is loaded correctly.
Blank copies print	Ensure that the original is face down on the
out.	scanner glass or face up in the document
	feeder.

Troubleshooting_ 102