SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.

Power problems

Click this link to open an animation about power problems.

CONDITION

SUGGESTED SOLUTIONS

 

 

The machine is

Plug in the power cord and press (power)

not receiving

on the control panel.

power,

 

or the connection cable between the computer and the machine is not connected properly.

Disconnect the machine cable and reconnect it.

- For Local Printing

-For Network Printing (network model only)

Paper feeding problems

CONDITION

SUGGESTED SOLUTIONS

 

 

Paper jams during

Clear the paper jam (See "Clearing paper jams"

printing.

on page 93).

 

 

Paper sticks

Check the maximum paper capacity of the

together.

tray (See "Print media specifications" on

 

page 111).

 

Make sure that you are using the correct type

 

of paper (See "Print media specifications" on

 

page 111).

 

Remove paper from the tray and flex or fan

 

the paper.

 

Humid conditions may cause some paper to

 

stick together.

 

 

Multiple sheets of

Different types of paper may be stacked in the

paper do not feed.

tray. Load paper of only one type, size, and

 

weight.

 

 

Paper does not feed

Remove any obstructions from inside the

into the machine.

machine.

 

Paper has not been loaded correctly. Remove

 

paper from the tray and reload it correctly.

 

There is too much paper in the tray. Remove

 

excess paper from the tray.

 

The paper is too thick. Use only paper that

 

meets the specifications required by the

 

machine (See "Print media specifications" on

 

page 111).

 

If an original does not feed into the machine,

 

the document feeder rubber pad may require

 

to be replaced. Contact a service

 

representative.

 

 

The paper keeps

There is too much paper in the tray. Remove

jamming.

excess paper from the tray. If you are printing

 

on special materials, use the manual tray.

 

An incorrect type of paper is being used. Use

 

only paper that meets the specifications

 

required by the machine (See "Print media

 

specifications" on page 111).

 

There may be debris inside the machine.

 

Open the front door and remove any debris.

 

If an original does not feed into the machine,

 

the document feeder rubber pad may need to

 

be replaced. Contact a service representative.

 

 

Transparencies stick

Use only transparencies specifically designed

together in the paper

for laser printers. Remove each transparency as

exit.

it exits from the machine.

 

 

Envelopes skew or

Ensure that the paper guides are against both

fail to feed correctly.

sides of the envelopes.

 

 

Troubleshooting_ 98

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Samsung SCX-4623, SCX-4600 Solving Other Problems, Power problems, Paper feeding problems, Condition Suggested Solutions

SCX-4600, SCX-4623 specifications

The Samsung SCX-4623 and SCX-4600 are multifunction laser printers designed for small to medium-sized businesses and home offices. They combine printing, scanning, copying, and faxing capabilities in one compact device, making them ideal for users looking for efficiency and versatility.

One of the standout features of the SCX-4623 is its printing speed, which reaches up to 24 pages per minute for black and white documents. This swift performance is complemented by a first page-out time of about 8.5 seconds, ensuring that users can quickly print their essential documents without long waits. High-quality output is achieved thanks to a print resolution of up to 1200 x 1200 dpi, delivering sharp and clear text and images.

The SCX-4600 shares many of these features but also includes specific enhancements aimed at improving user experience. This model is equipped with a user-friendly control panel that simplifies navigation through various functions, from printing to scanning. Both devices utilize Samsung’s innovative AnyWeb Print technology, allowing users to easily collect and utilize content from multiple web pages without the hassle of switching between different windows.

In terms of scanning capabilities, both models come with a flatbed scanner that supports a range of resolutions up to 1200 x 1200 dpi. This enables users to scan documents and images with precision. Additionally, the SCX-4623 offers an automatic document feeder (ADF), which can streamline the scanning and copying of multi-page documents, making workflows more efficient.

These printers also feature Samsung's Easy Eco Driver, which helps reduce toner usage and energy consumption, making them environmentally friendly without sacrificing quality. The SCX-4623 and SCX-4600 support various connectivity options, including USB and network printing, ensuring seamless integration into any office environment.

With a compact design, these models are tailored for spaces where desk real estate is limited. Both printers come with a range of security features, including password protection for documents, ensuring sensitive information remains secure.

In summary, the Samsung SCX-4623 and SCX-4600 are robust multifunction printers that provide excellent printing, scanning, copying, and faxing capabilities. Their speed, quality, and user-friendly features make them valuable assets for any office setting, combining technology and functionality in one reliable package.