Common Linux problems

CONDITION

SUGGESTED SOLUTIONS

 

 

The machine does

Check if the printer driver is installed in your

not print.

system. Open Unified Driver Configurator and

 

switch to the Printers tab in Printers

 

configuration window to look at the list of

 

available machines. Make sure that your

 

machine is displayed on the list. If not, open

 

Add new printer wizard to set up your

 

device.

 

Check if the machine is started. Open

 

Printers configuration and select your

 

machine on the printers list. Look at the

 

description in the Selected printer pane. If its

 

status contains Stopped string, press the

 

Start button. After that normal operation of

 

the machine should be restored. The

 

“stopped” status might be activated when

 

some problems in printing occurred. For

 

instance, this could be an attempt to print a

 

document when the port is claimed by a

 

scanning application.

 

Ensure the port is not busy. Since functional

 

components of machine (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

user applications to the same port is possible.

 

To avoid possible conflicts, only one of them

 

at a time is allowed to gain control over the

 

device. The other user will encounter “device

 

busy” response. You should open ports

 

configuration and select the port assigned to

 

your machine. In the Selected port pane you

 

can see if the port is occupied by some other

 

application. If this is the case, you should

 

either wait for completion of the current job or

 

press the Release port button, if you are sure

 

that the present application is not functioning

 

properly.

 

Check if your application has special print

 

option such as “-oraw”. If “-oraw” is specified

 

in the command line parameter, then remove

 

it to print properly. For Gimp front-end, select

 

“print” -> “Setup printer” and edit command

 

line parameter in the command item.

 

The CUPS (Common Unix Printing System)

 

version distributed with SuSE Linux 9.2

 

(cups-1.1.21) has a problem with ipp (Internet

 

Printing Protocol) printing.Use the socket

 

printing instead of ipp or install a later version

 

of CUPS (cups-1.1.22 or higher).

The machine does

It is a known problem that occurs when a color

not print whole

machine is used on version 8.51 or earlier of

pages, and output is

Ghostscript, 64-bit Linux OS, and has been

printed on half the

reported to bugs.ghostscript.com as Ghostscript

page.

Bug 688252.The problem is solved in AFPL

 

Ghostscript v. 8.52 or above. Download the

 

latest version of AFPL Ghostscript from

 

http://sourceforge.net/projects/ghostscript/ and

 

install it to solve this problem.

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

I cannot scan via

Check if Gimp Front-end has Xsane: Device

Gimp Front-end.

dialog. on the Acquire menu. If not, you should

 

install Xsane plug-in for Gimp on the your

 

computer. You can find Xsane plug-in package

 

for Gimp on Linux distribution CD or Gimp home

 

page. For the detailed information, refer to the

 

Help for Linux distribution CD or Gimp Front-end

 

application.

 

If you wish to use another kind of scan

 

application, refer to application’s Help.

I encounter error

Avoid changing print job parameters (via LPR

“Cannot open port

GUI, for example) while a print job is in progress.

device file” when

Known versions of CUPS server break the print

printing a document.

job whenever print options are changed and

 

then try to restart the job from the beginning.

 

Since Unified Linux Driver locks the port while

 

printing, the abrupt termination of the driver

 

keeps the port locked and unavailable for

 

subsequent print jobs. If this situation occurs, try

 

to release the port by selecting Release port in

 

Port configuration window.

The machine does

Ensure your machine is attached to your

not appear on the

computer, connected properly via the USB

scanners list.

port, and is turned on.

 

Ensure the scanner driver for your machine is

 

installed in your system. Open Unified Linux

 

Driver configurator, switch to Scanners

 

configuration, then press Drivers. Make

 

sure that driver with a name corresponding to

 

your machine's name is listed in the window.

 

Ensure the port is not busy. Since functional

 

components of machine (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

user applications to the same port is possible.

 

To avoid possible conflicts, only one of them

 

at a time is allowed to gain control over the

 

device. The other user will encounter “device

 

busy” response. This usually happens when

 

starting a scan procedure. An appropriate

 

message box appears.

 

To identify the source of the problem, open

 

the Ports configuration and select the port

 

assigned to your scanner, port's symbol

 

/dev/mfp0 corresponds to LP:0 designation

 

displayed in the scanners’ options, /dev/mfp1

 

relates to LP:1, and so on. USB ports start at

 

/dev/mfp4, so scanner on USB:0 relates to

 

/dev/mfp4 respectively and so forth

 

sequentially. In the Selected port pane, you

 

can see if the port is occupied by another

 

application. If this is the case, you should

 

either wait for completion of the current job or

 

press the Release port button, if you are sure

 

that the present port application is not

 

functioning properly.

 

 

Troubleshooting_ 105

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Samsung SCX-4600, SCX-4623 manual Common Linux problems

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