UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

Checking display messages

If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call for service.

When you call for service, provide the service representative with the contents of display message.

Some messages may not appear in the display depending on the options or models.

[error number] indicates the error number.

[tray type] indicates the tray number.

[media type] indicates the media type.

[media size] indicates the media size.

[color] indicates the color of toner or imaging unit.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

[COMM. Error]

The machine has a

Ask the sender to try

 

communication

again.

 

problem.

 

[Incompatible]

The machine has

The received fax data will

 

received a fax from

be deleted. Reconfirm

 

which is registered as

junk fax setup. See page

 

a junk fax.

50

[Line Busy]

The receiving fax

Try again after a few

 

machine did not

minutes.

 

answer or the line is

 

 

already engaged.

 

[Line Error]

Your machine cannot

Try again. If the problem

 

connect with the

persists, wait an hour or

 

receiving fax machine

so for the line to clear and

 

or has lost contact

try again. Or, turn the

 

because of a problem

ECM mode on. See page

 

with the phone line.

50.

[Stop Pressed]

Stop/Clear has been

Try again.

 

pressed during an

 

 

operation.

 

BOOTP problem

The IP address

Change the IP address

Auto IP Run

assignment is failed.

assignment method to

 

This happens, when

DHCP or Static. If you do

 

Auto IP for BOOTP is

not change this option,

 

set in SyncThru Web

the BOOTP server

 

Service.

continually asks to assign

 

 

the IP Address.

BOOTP problem

The IP address

Change the IP address

Reconfigure DHCP

assignment is failed.

assignment method to

 

This happens, when

DHCP or Static. If you do

 

Auto IP for BOOTP is

not change this option,

 

not set in SyncThru

the BOOTP server

 

Web Service.

continually asks to assign

 

 

the IP Address.

 

 

 

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

 

 

 

 

 

DHCP problem:

The IP address

Change the IP address

Auto IP Run

assignment is failed.

assignment method to

 

This happens, when

BOOTP or Static. If you

 

Auto IP for DHCP is

do not change this option,

 

set in SyncThru Web

the DHCP server

 

Service.

continually asks to assign

 

 

the IP Address.

DHCP problem

The IP address

Change the IP address

Reconfigure

assignment is failed.

assignment method to

BOOTP

This happens, when

BOOTP or Static. If you

 

Auto IP for DHCP is

do not change this option,

 

not set in SyncThru

the DHCP server

 

Web Service.

continually asks to assign

 

 

the IP Address.

Document Jam.

The loaded original

Clear the jam (See

Remove Jam

has jammed in the

"Clearing original

 

ADF.

document jams" on

 

 

page 91).

Door Open.

The front cover is not

Close the cover until it

Close it

securely latched.

locks into place.

 

 

 

Troubleshooting_ 95

Page 95
Image 95
Samsung SCX-4600, SCX-4623 Understanding Display Messages, Checking display messages, Message Meaning Suggested Solutions

SCX-4600, SCX-4623 specifications

The Samsung SCX-4623 and SCX-4600 are multifunction laser printers designed for small to medium-sized businesses and home offices. They combine printing, scanning, copying, and faxing capabilities in one compact device, making them ideal for users looking for efficiency and versatility.

One of the standout features of the SCX-4623 is its printing speed, which reaches up to 24 pages per minute for black and white documents. This swift performance is complemented by a first page-out time of about 8.5 seconds, ensuring that users can quickly print their essential documents without long waits. High-quality output is achieved thanks to a print resolution of up to 1200 x 1200 dpi, delivering sharp and clear text and images.

The SCX-4600 shares many of these features but also includes specific enhancements aimed at improving user experience. This model is equipped with a user-friendly control panel that simplifies navigation through various functions, from printing to scanning. Both devices utilize Samsung’s innovative AnyWeb Print technology, allowing users to easily collect and utilize content from multiple web pages without the hassle of switching between different windows.

In terms of scanning capabilities, both models come with a flatbed scanner that supports a range of resolutions up to 1200 x 1200 dpi. This enables users to scan documents and images with precision. Additionally, the SCX-4623 offers an automatic document feeder (ADF), which can streamline the scanning and copying of multi-page documents, making workflows more efficient.

These printers also feature Samsung's Easy Eco Driver, which helps reduce toner usage and energy consumption, making them environmentally friendly without sacrificing quality. The SCX-4623 and SCX-4600 support various connectivity options, including USB and network printing, ensuring seamless integration into any office environment.

With a compact design, these models are tailored for spaces where desk real estate is limited. Both printers come with a range of security features, including password protection for documents, ensuring sensitive information remains secure.

In summary, the Samsung SCX-4623 and SCX-4600 are robust multifunction printers that provide excellent printing, scanning, copying, and faxing capabilities. Their speed, quality, and user-friendly features make them valuable assets for any office setting, combining technology and functionality in one reliable package.