Faxing problems

Condition

Suggested solutions

 

 

Some of the words on an

The fax machine sending the fax had a temporary document jam.

incoming fax are stretched.

 

 

 

There are lines on the originals

Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 88).

you sent.

 

 

 

The machine dials a number,

The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and

but the connection with the

ask them to solve the problem on their side.

other fax machine fails.

 

 

 

Faxes do not store in memory.

There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no

 

longer need from the memory, and then try to store the fax again. Call for service.

 

 

Blank areas appear at the

You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.

bottom of each page or on

 

other pages, with a small strip

 

of text at the top.

 

 

 

6. Troubleshooting 161

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Samsung SLM2875FD, SLM2875FW, SL-M2875FW manual You sent Machine dials a number