Inside the machine | Samsung SLM2875FW, SL-M2875FW, SLM2875FD

Clearing paper jams

6

Inside the machine

The fuser area is hot. Take care when removing paper from the machine.

4. Troubleshooting 98

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Samsung SLM2875FW, SL-M2875FW, SLM2875FD manual Inside the machine

Contents

User’s Guide Basic Appendix Introduction Environmentally friendly Key benefits Wide range of functionality and application support Included, Blank Not available Features by models Easy Eco Driver Easy Capture Manager Fax Samsung Network PC SyncThru Admin Web Service Features by models Network Interface 802.11b/g/n wireless LAN a Google Cloud PrintAirPrint Forwart to Fax Features M267x series M287x series Fax Multi SendDelay Send Priority Send Machine does not print Useful to know Chapter About this user’s guideGeneral icons Conventions Safety information Important safety symbolsOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Machine overview Accessories Front view Rear view M267xN/M287xND Control panel overview M267xF/M267xFN/M287xFD/M267xFH/M287xFW M267xHN/M287xHN Print Screen Status LED Turning on the machine Installing the driver locally Accessories Run WindowsCollection Program optional. Then, click Next Search and click Samsung Printer Experience From the Windows 8 Start Screen 3Click Programs and Features Reinstalling the driver Menu Overview and Basic Setup Accessing the menu Menu overviewMachine’s functions Darkness Rcv. Forward Sending 71, Receiving setup on See Print menu on Copy Setup System Setup Print Setup eChange Default Machine Setup Toner Save System Timeout Ringer SetIP Network Conf.a Clear SettingaNetwork TCP/IP IPv4a UPnPSSDP Machine’s basic settings Press Stop/Clear button to return to ready mode To change the size, you need to adjust the paper guides Media and trayTray overview Paper type available for duplex printing Power voltage Available paper Loading paper in the tray Loading in manual feeder Tips on using the manual feeder Media and tray Types Tray Manual feeder Plain Thick Thicker Manager select Switch to advanced mode Device SettingsPrinting on special media Printing the special media Face up Envelope Transparency Labels Card stock/ Custom-sized paper Preprinted paper Setting the paper size and type Preparing originals Using the output support Loading originals On the scanner glass Document input tray Document feeder Adjust the document feeder width guides to the paper size Basic printing PrintingSelect your machine from the Select Printer list Canceling a print job To save a Favorites item, follow these steps Using a favorite settingOpening printing preferences Click Properties or Preferences Printing Preferences window Setting Eco mode on the control panelEco printing Available depending on the model Off Set the Eco mode off On Set the Eco mode on Setting Eco mode on the driver Basic printing Basic copying Basic copyPress Start Changing the settings for each copy DarknessOriginal ID card copying Reduced or enlarged copy Place Front Side and Press Start appears on the display Press ID Copy on the control panel Basic copying Select the option you want and press OK Scanning begins Switch to advanced mode Scan to PC SettingsBasic scanning Basic Scanning Basic faxing Preparing to faxSending a fax Sending a fax manually Sending a fax to multiple destinations Resolution Adjusting the document settingsReceiving a fax Darkness Maintenance Ordering supplies and accessories Available supplies Type Model Average yield a Part nameImaging Unit Available maintenance parts Storing the toner cartridge Handling instructionsToner cartridge usage Estimated cartridge life Redistributing toner M2670/M2870 series M2675/M2676/M2875/M2876 series Replacing the toner cartridge M2670/M2870 series M2675/M2676/M2875/M2876 series Replacing the imaging unit Replacing the imaging unit Monitoring the supplies life Manager Switch to advanced mode Device Settings Setting the toner low alert Cleaning the outside Cleaning the machine Cleaning the inside Cleaning the machine Cleaning the pickup roller Cleaning the machine Cleaning the scan unit Scanner lid Scanner glass Document feeder glass White bar Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Original paper jam in front of scanner Clearing original document jams Original paper jam inside of scanner Original paper jam in exit area of scanner Tray Clearing paper jams Manual tray Inside the machine M2670/M2870 series M2675/M2676/M2875/M2876 series Exit area Duplex unit area Clearing paper jams Color of the LED indicates the machines current status Understanding the status LED Status Description Off Wireless Off Eco mode is off Status Description PowerMachine is in power save mode Eco mode is on seeEco printing on Paper Jam-related messages Understanding display messages Toner-related messages Replacing the toner cartridge on Message Meaning Suggested solutions Replace new cart Prepare New Message Meaning Suggested solutions InstallImaging unit-related messages Invalid Tray-related messages Misc. messagesNetwork-related messages Appendix General specifications Specifications Specifications Plain paper Oficio Print media specificationsLegal US Folio Envelope C6 Monarch Envelope NoEnvelope Envelope DL Envelope C5 Maximum size custom Card stockPostcard Bond paper Refer to the Plain Minimum size custom Windows Vista Operating system Requirement recommendedFree HDD space Windows XP Windows Server Mac OS X MacOperating system Requirements Recommended Free HDD space Linux UnixItems Requirements Operating system Network operating system Items Specifications Network interfaceNetwork environment Items Requirements Free HDD space Up to 100 MB Wireless security Items Specifications Network protocols Laser safety statement Ozone safetyRegulatory information Recycling Power saver Applicable in countries with separate collection systems United States of America onlyCorrect disposal of batteries in this product FCC information to the user Canadian radio interference regulations Federal Communications Commission FCCUnited States of America Russia only Thailand only Canada only FCC Statement for Wireless LAN useGermany only Turkey only Fax Branding Ringer Equivalence Number You should also know that Replacing the Fitted Plug for UK OnlyContact the people from you purchased the machine Green and Yellow Earth Important warningApprovals and Certifications Declaration of conformity European countries EC Certification EU countriesEEA/EFTA countries No limitations at this time Israel only Regulatory compliance statements Wireless guidance Regulatory information China only REV Copyright Advanced Advanced 138 Software Installation Installation for Mac Click ContinueType and click Continue Or Print & Fax Reinstallation for Mac Installing the Unified Linux Driver Installation for Linux Reinstallation for Linux Using a Network- Connected Machine SyncThru Web Admin Service SyncThru Web ServiceSetIP wired network setup Setting IP address Wired network setupIPv4 configuration using SetIP Windows Printing a network configuration report Network manager before proceeding IPv4 configuration using SetIP Mac Click IPv4 configuration using SetIP LinuxPreferences or Administrator Set IP Address button Software to Install window Installing driver over the network Read and accept The software End User License Agreement Address on Silent installation ModeFrom Charms, select Settings Change PC settings Devices Click Add a device Command- line Definition Description Mac Opens Printers and FaxesPrinters and Faxes folder Click IP and select HP Jetdirect Socket in Protocol Install the Linux driver and add network printerLinux Continue Go to the unpacked directory Installing the Unix printer driver packageAdd a network printer Unpack the Unix printer driver package Accept printername Enable printername Uninstalling the printer driver packageSetting up the printer Following procedures Installing driver over the network From the control panel IPv6 configurationDHCPv6 address configuration Activating IPv6 Settings From the SyncThru Web ServiceSelect Menu Network TCP/IP IPv6 DHCPv6 Config on ID admin Password sec00000 IPv6 address configuration Getting started Wireless network setupWireless network name and network password Understanding your network type Introducing wireless set up methods From the machine’s control panel With Access Point See Setting the Wi-Fi Direct for mobile printing on Choosing your type Using the WPS buttonNetwork Wireless OK WPS Setting Items to prepare Machines with a display screen Re-connecting to a network Canceling the connection process Disconnecting from a networkUsing the menu button Setup using Windows Access point via USB cable Read and accept The software End User License Agreement Operation Mode Select Infrastructure Select the components to be installed Access point without a USB cable recommended Screen. Then, click Next If below screen appears, press Ad hoc via USB cable Creating the ad hoc network in Windows Operation Mode Select ad hoc For the Static method For the Dhcp method Wireless Network Setting Complete window appears. Click Next Setup using Mac If the screen does not appear, go to step Continue Next Cable between the computer and machine. Click Next Wireless Network Setting Complete window appears. Click Next Click Continue If the screen does not appear, go to step Creating the ad hoc network in Mac Operation Mode Select ad hoc Quit Printing a network configuration reportUsing a network cable Machine when configuring the wireless network Click Wireless Wizard IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Using SyncThru Web Service Turning the Wi-Fi network on/off You can also turn the Wi-Fi network on/off Setting up Wi-Fi DirectSetting the Wi-Fi Direct for mobile printing Click Wireless Custom Setting up the mobile device Enable or disable Wi-Fi Direct and set other optionsEnable Wi-Fi Direct Troubleshooting for wireless network Problems during setup or driver installation How to compare Click Configure Port... buttonFor Windows 7/8, select Control Panel Devices and Printers Other problems Wireless network setup Android OS 2.1 or higher IOS 4.0 or higher Samsung MobilePrintSupported Mobile OS Supported devices Printing via AirPrint Setting up AirPrintYou can enable the IPP protocol or mDNS protocol AirPrint AirPrint Confirmation pop-up window appears Google Cloud PrintRegistering your Google account to the printer Click Register Tap Click here to Print Printing with Google Cloud PrintClick Finish printer registration Click Manage your printers Click the Print button Select Print with Google Cloud Print Useful Setting Menus Before you begin reading a chapter Print menu Portrait Orientation Landscape DescriptionShort Edge Duplexa Long Edge Copies Emulation Sets the emulation type and option 2Sided Duplexa 2Sided Rotated Copy featureCopy menu Original Size Off Prints output sorted into stacks of individual pages Copy Setup Forward Fax FeatureFax menu Send Forward/ Rcv Sending setup Dial ModeTo change the menu options Duplex Printa Receiving setup Machine setup System setup Job Timeout System Timeout Sound / Volume Paper setup Report Select off, low, middle, and high levelNetwork Conf Maintenance Press Menu Network on the control panel Network setup Protocol Mgr Clear Setting Special Features Altitude adjustment Key Assigned numbers, letters, or characters Entering various charactersKeypad letters and numbers Entering alphanumeric characters O m n o Editing speed dial numbers Setting up the fax address bookUsing speed dial numbers Registering a speed dial number Fax Address Book New & Edit Group Dial on Editing group dial numbersRegistering a group dial number Searching address book for an entry Printing address book Change the settings on each tab Click OK Printing featuresChanging the default print settings Setting your machine as a default machine Printing to a file PRN Using advanced print features Poster Printing Understanding special printer features Booklet Printingab Double-sided Printingb Paper Options Double-sidedPrinting b Double-sided Printing Manual a Editing a watermark Deleting aOverlay a Printing Preferences window, click the Advanced tab Using a page overlayWhen a confirming message window appears, click Yes List box From the Start menu select Programs or All Programs What is Direct Printing Utility?Using Direct Printing Utility Printing Printing a document Using the right-click menuChanging printer settings Select the machine to use Customize the machine settings Printing on both sides of the paper Printing multiple pages on one sheet Using help Printing from applicationsLinux printing Lp -d printer name -o option file name Configuring Printer PropertiesOpen the Unified Driver Configurator Printing files Press OK to start the print job Changing the machine settingsProceeding the print job Unix printing Image tab Scan features Setting the scan settings in the computerBasic scanning method Scanning from network connected machine Select Scan to PC Settings menu Installing a WSD Printer Driver SettingsScanning to WSD Scanning using the WSD feature Scanning from image editing programSelect Scan Scan to WSD on the control panel Scanning using the WIA driver Click Devices Browse Devices on Menu bar Scanning from USB connected machineMac scanning Start Applications and click Image Capture Click Properties ScanningLinux scanning Select the scanner on the list To edit your scanned image Editing an image with Image ManagerDocument is scanned and the image preview appears Preview Pane Confirming a transmission Fax featuresAutomatic redialing Redialing the fax number Sending a fax in the computer Select Samsung Network PC Fax from the Print windowClick Send Delaying a fax transmission Adding documents to a reserved faxEnter the job name and the time Canceling a reserved fax job Sending a priority faxForwarding a sent fax to another destination Forwarding a received fax Changing the receive modes Receiving manually in Tel modeReceiving in Answering Machine/Fax mode Press OK Press Stop/Clear to return to ready mode Receiving faxes using Drpd mode Press OK when Drpd appears and start over from stepReceiving faxes with an extension telephone Printing faxes on both sides of the paper Receiving in secure receiving modeMenu Fax Feature Secure Receive on the control panel Printing received faxes Printing sent fax report automatically Receiving faxes in memory Useful Management Tools Find Samsung Printers Accessing management toolsFrom the Start menu, select Programs or All Programs For Windows 8, from the Charms, select Search Apps Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver How to use SyncThru Web Service overview Using SyncThru Web ServiceLogging into SyncThru Web Service Accessing SyncThru Web Service Security tab Settings tabMaintenance tab Mail notification setup Setting the system administrator’s information Using Samsung Easy Document Creator Using Samsung Easy Printer Manager Understanding Samsung Easy Printer ManagerTo open the program Application Advanced settings user interface overviewTroubleshooting button This button opens Troubleshooting Guide when an error occurs Alert Settings Windows only Fax to PC SettingsDevice Settings Scan to PC Settings Toner Level Samsung Printer Status overviewMachine status Icon Mean Description Close Using Samsung Printer StatusOrder Supplies User’s Guide Using Samsung Printer Experience Understanding the Samsung Printer ExperiencePrinter Printing from Windows Basic printing Click the Print button to start the print job Cancelling a print jobOpening more settings Click More settings Basic Eco settingsPaper settings Layout settings This option allows you to print with the given permission Scanning from Samsung Printer ExperienceScanning from Windows Job Accounting Click Scan and save the image Using the Linux Unified Driver Configurator Opening Unified Driver ConfiguratorIcon will automatically be created on your desktop Printers configuration Switches to Printers configurationPrinters tab Printer control buttons are, as follows Classes tab Switches to Ports configuration Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Print Printing problems Machine prints, but Machine selects printPrint job is extremely Slow Half the page is blank Photos is not good Condition Possible cause Suggested solutionsPages print, but they are Blank Printers Not displayed when you Printing quality problems Condition Suggested solutions Light or faded printPaper White Spots ConditionToner specks Dropouts Condition Suggested solutions Vertical lines Black or color backgroundToner smear Characters or pictures Background scatter Curl or wave Condition Suggested solutions Wrinkles or creases Back of printouts are dirtySolid color or black pages Condition Suggested solutions Loose toner Character voidsHorizontal stripes Condition Suggested solutions Curl Copying problems Scanning problems Condition Suggested solutions Scanner does not workUnit scans very slowly Computer screen Condition Suggested solutions Message appears on your Faxing problems You sent Machine dials a number Common Windows problems Operating system problems Common Mac problems Common Linux problems Condition Suggested solutions Machine does not appear On the scanners listMachine does not scan Cote D’ Ivoire Country/Region Customer Care Center WebSite Cyprus Hong Kong Nicaragua Russia 802.11b/g/n Access point802.11 AppleTalk Control Panel DefaultCoverage Collation Duplex Dot Matrix PrinterDuty Cycle Fuser Unit EtherTalkEmulation Ethernet Mass storage device HDD GatewayGrayscale Halftone IPM ITU-T No chart Modem MAC address Originals NetWare PRN file PostScriptPrinter Driver Print Media Toner Cartridge Subnet Mask Watermark UNC Path WPA-PSK Index LCD display Driver reinstallation for USB cable connected Up printing Unix Using help Watermark