Clearing original document jams | Samsung SL-M2875FW, SLM2875FW

Clearing original document jams

When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

Original paper jam in front of scanner

4. Troubleshooting 93

Image 94

Samsung SL-M2875FW, SLM2875FW, SLM2875FD manual Clearing original document jams, Original paper jam in front of scanner

Contents

User’s Guide Basic Appendix Introduction Key benefits Environmentally friendly Wide range of functionality and application support Features by models Included, Blank Not available SyncThru Admin Web Service Easy Eco Driver Easy Capture Manager Fax Samsung Network PC Features by models Google Cloud Print Network Interface 802.11b/g/n wireless LAN aAirPrint Priority Send Features M267x series M287x series Fax Multi SendDelay Send Forwart to Fax Useful to know Machine does not print Conventions About this user’s guideGeneral icons Chapter Important safety symbols Safety informationOperating environment Operating method Installation / Moving Maintenance / Checking Supply usage Accessories Machine overview Front view Rear view Control panel overview M267xN/M287xND M267xF/M267xFN/M287xFD/M267xFH/M287xFW M267xHN/M287xHN Status LED Print Screen Turning on the machine Installing the driver locally Windows Accessories RunCollection Program optional. Then, click Next From the Windows 8 Start Screen Search and click Samsung Printer Experience Reinstalling the driver 3Click Programs and Features Menu Overview and Basic Setup Menu overview Accessing the menuMachine’s functions 71, Receiving setup on Darkness Rcv. Forward Sending System Timeout Ringer Copy Setup System Setup Print Setup eChange Default Machine Setup Toner Save See Print menu on UPnPSSDP Network Conf.a Clear SettingaNetwork TCP/IP IPv4a SetIP Machine’s basic settings Press Stop/Clear button to return to ready mode Media and tray To change the size, you need to adjust the paper guidesTray overview Power voltage Available paper Paper type available for duplex printing Loading paper in the tray Tips on using the manual feeder Loading in manual feeder Media and tray Printing the special media Face up Manager select Switch to advanced mode Device SettingsPrinting on special media Types Tray Manual feeder Plain Thick Thicker Envelope Transparency Labels Card stock/ Custom-sized paper Setting the paper size and type Preprinted paper Using the output support Preparing originals On the scanner glass Loading originals Document feeder Document input tray Adjust the document feeder width guides to the paper size Printing Basic printingSelect your machine from the Select Printer list Canceling a print job Click Properties or Preferences Using a favorite settingOpening printing preferences To save a Favorites item, follow these steps Available depending on the model Setting Eco mode on the control panelEco printing Printing Preferences window Setting Eco mode on the driver Off Set the Eco mode off On Set the Eco mode on Basic printing Basic copy Basic copyingPress Start Darkness Changing the settings for each copyOriginal Reduced or enlarged copy ID card copying Press ID Copy on the control panel Place Front Side and Press Start appears on the display Basic copying Basic Scanning Switch to advanced mode Scan to PC SettingsBasic scanning Select the option you want and press OK Scanning begins Preparing to fax Basic faxingSending a fax Sending a fax to multiple destinations Sending a fax manually Adjusting the document settings ResolutionReceiving a fax Darkness Maintenance Ordering supplies and accessories Type Model Average yield a Part name Available suppliesImaging Unit Available maintenance parts Handling instructions Storing the toner cartridgeToner cartridge usage Estimated cartridge life Redistributing toner M2670/M2870 series M2675/M2676/M2875/M2876 series Replacing the toner cartridge M2670/M2870 series M2675/M2676/M2875/M2876 series Replacing the imaging unit Replacing the imaging unit Monitoring the supplies life Setting the toner low alert Manager Switch to advanced mode Device Settings Cleaning the machine Cleaning the outside Cleaning the inside Cleaning the machine Cleaning the pickup roller Cleaning the machine Cleaning the scan unit Scanner lid Scanner glass Document feeder glass White bar Tips for moving & storing your machine Troubleshooting Tips for avoiding paper jams Clearing original document jams Original paper jam in front of scanner Original paper jam inside of scanner Original paper jam in exit area of scanner Clearing paper jams Tray Manual tray Inside the machine M2670/M2870 series M2675/M2676/M2875/M2876 series Exit area Duplex unit area Clearing paper jams Understanding the status LED Color of the LED indicates the machines current status Wireless Status Description Off Eco mode is on seeEco printing on Status Description PowerMachine is in power save mode Off Eco mode is off Understanding display messages Paper Jam-related messages Toner-related messages Message Meaning Suggested solutions Replace new cart Replacing the toner cartridge on Invalid Message Meaning Suggested solutions InstallImaging unit-related messages Prepare New Misc. messages Tray-related messagesNetwork-related messages Appendix Specifications General specifications Specifications US Folio Print media specificationsLegal Plain paper Oficio Envelope C5 Monarch Envelope NoEnvelope Envelope DL Envelope C6 Minimum size custom Card stockPostcard Bond paper Refer to the Plain Maximum size custom Windows Server Operating system Requirement recommendedFree HDD space Windows XP Windows Vista Free HDD space MacOperating system Requirements Recommended Mac OS X Unix LinuxItems Requirements Operating system Items Requirements Free HDD space Up to 100 MB Items Specifications Network interfaceNetwork environment Network operating system Items Specifications Network protocols Wireless security Ozone safety Laser safety statementRegulatory information Power saver Recycling United States of America only Applicable in countries with separate collection systemsCorrect disposal of batteries in this product FCC information to the user Federal Communications Commission FCC Canadian radio interference regulationsUnited States of America Turkey only FCC Statement for Wireless LAN useGermany only Russia only Thailand only Canada only Fax Branding Ringer Equivalence Number Replacing the Fitted Plug for UK Only You should also know thatContact the people from you purchased the machine Declaration of conformity European countries Important warningApprovals and Certifications Green and Yellow Earth EU countries EC CertificationEEA/EFTA countries No limitations at this time Wireless guidance Israel only Regulatory compliance statements Regulatory information China only Copyright REV Advanced Advanced 138 Software Installation Click Continue Installation for MacType and click Continue Reinstallation for Mac Or Print & Fax Installation for Linux Installing the Unified Linux Driver Reinstallation for Linux Using a Network- Connected Machine SyncThru Web Service SyncThru Web Admin ServiceSetIP wired network setup Printing a network configuration report Wired network setupIPv4 configuration using SetIP Windows Setting IP address IPv4 configuration using SetIP Mac Network manager before proceeding Set IP Address button IPv4 configuration using SetIP LinuxPreferences or Administrator Click Installing driver over the network Software to Install window Read and accept The software End User License Agreement Click Add a device Silent installation ModeFrom Charms, select Settings Change PC settings Devices Address on Command- line Definition Description Opens Printers and Faxes MacPrinters and Faxes folder Continue Install the Linux driver and add network printerLinux Click IP and select HP Jetdirect Socket in Protocol Unpack the Unix printer driver package Installing the Unix printer driver packageAdd a network printer Go to the unpacked directory Following procedures Uninstalling the printer driver packageSetting up the printer Accept printername Enable printername Installing driver over the network Activating IPv6 IPv6 configurationDHCPv6 address configuration From the control panel ID admin Password sec00000 From the SyncThru Web ServiceSelect Menu Network TCP/IP IPv6 DHCPv6 Config on Settings IPv6 address configuration Understanding your network type Wireless network setupWireless network name and network password Getting started Introducing wireless set up methods With Access Point From the machine’s control panel See Setting the Wi-Fi Direct for mobile printing on Items to prepare Using the WPS buttonNetwork Wireless OK WPS Setting Choosing your type Re-connecting to a network Machines with a display screen Disconnecting from a network Canceling the connection processUsing the menu button Access point via USB cable Setup using Windows Read and accept The software End User License Agreement Operation Mode Select Infrastructure Access point without a USB cable recommended Select the components to be installed Screen. Then, click Next If below screen appears, press Ad hoc via USB cable Operation Mode Select ad hoc Creating the ad hoc network in Windows For the Dhcp method For the Static method Setup using Mac Wireless Network Setting Complete window appears. Click Next Continue Next If the screen does not appear, go to step Wireless Network Setting Complete window appears. Click Next Cable between the computer and machine. Click Next Click Continue If the screen does not appear, go to step Creating the ad hoc network in Mac Operation Mode Select ad hoc Machine when configuring the wireless network Printing a network configuration reportUsing a network cable Quit Using SyncThru Web Service IP setting using SetIP Program WindowsConfiguring the machine’s wireless network Click Wireless Wizard Turning the Wi-Fi network on/off Click Wireless Custom Setting up Wi-Fi DirectSetting the Wi-Fi Direct for mobile printing You can also turn the Wi-Fi network on/off Enable or disable Wi-Fi Direct and set other options Setting up the mobile deviceEnable Wi-Fi Direct Problems during setup or driver installation Troubleshooting for wireless network Click Configure Port... button How to compareFor Windows 7/8, select Control Panel Devices and Printers Other problems Wireless network setup Supported devices Samsung MobilePrintSupported Mobile OS Android OS 2.1 or higher IOS 4.0 or higher AirPrint Setting up AirPrintYou can enable the IPP protocol or mDNS protocol Printing via AirPrint AirPrint Click Register Google Cloud PrintRegistering your Google account to the printer Confirmation pop-up window appears Click Manage your printers Printing with Google Cloud PrintClick Finish printer registration Tap Click here to Print Select Print with Google Cloud Print Click the Print button Useful Setting Menus Before you begin reading a chapter Portrait Orientation Landscape Description Print menuShort Edge Duplexa Long Edge Copies Emulation Sets the emulation type and option Original Size Copy featureCopy menu 2Sided Duplexa 2Sided Rotated Off Prints output sorted into stacks of individual pages Copy Setup Send Forward/ Rcv Fax FeatureFax menu Forward Dial Mode Sending setupTo change the menu options Receiving setup Duplex Printa System setup Machine setup System Timeout Job Timeout Paper setup Sound / Volume Select off, low, middle, and high level ReportNetwork Conf Maintenance Network setup Press Menu Network on the control panel Clear Setting Protocol Mgr Special Features Altitude adjustment Entering alphanumeric characters Entering various charactersKeypad letters and numbers Key Assigned numbers, letters, or characters O m n o Registering a speed dial number Setting up the fax address bookUsing speed dial numbers Editing speed dial numbers Searching address book for an entry Editing group dial numbersRegistering a group dial number Fax Address Book New & Edit Group Dial on Printing address book Setting your machine as a default machine Printing featuresChanging the default print settings Change the settings on each tab Click OK Using advanced print features Printing to a file PRN Understanding special printer features Poster Printing Booklet Printingab Double-sided Printingb Double-sided Printing Manual a Double-sidedPrinting b Paper Options Deleting a Editing a watermarkOverlay a List box Using a page overlayWhen a confirming message window appears, click Yes Printing Preferences window, click the Advanced tab Printing What is Direct Printing Utility?Using Direct Printing Utility From the Start menu select Programs or All Programs Select the machine to use Customize the machine settings Using the right-click menuChanging printer settings Printing a document Printing multiple pages on one sheet Printing on both sides of the paper Printing from applications Using helpLinux printing Printing files Configuring Printer PropertiesOpen the Unified Driver Configurator Lp -d printer name -o option file name Unix printing Changing the machine settingsProceeding the print job Press OK to start the print job Image tab Setting the scan settings in the computer Scan featuresBasic scanning method Select Scan to PC Settings menu Scanning from network connected machine Settings Installing a WSD Printer DriverScanning to WSD Scanning from image editing program Scanning using the WSD featureSelect Scan Scan to WSD on the control panel Scanning using the WIA driver Start Applications and click Image Capture Scanning from USB connected machineMac scanning Click Devices Browse Devices on Menu bar Select the scanner on the list ScanningLinux scanning Click Properties Preview Pane Editing an image with Image ManagerDocument is scanned and the image preview appears To edit your scanned image Redialing the fax number Fax featuresAutomatic redialing Confirming a transmission Select Samsung Network PC Fax from the Print window Sending a fax in the computerClick Send Adding documents to a reserved fax Delaying a fax transmissionEnter the job name and the time Sending a priority fax Canceling a reserved fax jobForwarding a sent fax to another destination Forwarding a received fax Press OK Press Stop/Clear to return to ready mode Receiving manually in Tel modeReceiving in Answering Machine/Fax mode Changing the receive modes Press OK when Drpd appears and start over from step Receiving faxes using Drpd modeReceiving faxes with an extension telephone Printing received faxes Receiving in secure receiving modeMenu Fax Feature Secure Receive on the control panel Printing faxes on both sides of the paper Receiving faxes in memory Printing sent fax report automatically Useful Management Tools For Windows 8, from the Charms, select Search Apps Accessing management toolsFrom the Start menu, select Programs or All Programs Find Samsung Printers Easy Capture Manager Samsung AnyWeb Print How to use Easy Eco Driver Accessing SyncThru Web Service Using SyncThru Web ServiceLogging into SyncThru Web Service SyncThru Web Service overview Mail notification setup Settings tabMaintenance tab Security tab Setting the system administrator’s information Using Samsung Easy Document Creator Understanding Samsung Easy Printer Manager Using Samsung Easy Printer ManagerTo open the program Troubleshooting Guide when an error occurs Advanced settings user interface overviewTroubleshooting button This button opens Application Scan to PC Settings Fax to PC SettingsDevice Settings Alert Settings Windows only Icon Mean Description Samsung Printer Status overviewMachine status Toner Level User’s Guide Using Samsung Printer StatusOrder Supplies Close Understanding the Samsung Printer Experience Using Samsung Printer ExperiencePrinter Basic printing Printing from Windows Click More settings Cancelling a print jobOpening more settings Click the Print button to start the print job Layout settings Eco settingsPaper settings Basic Job Accounting Scanning from Samsung Printer ExperienceScanning from Windows This option allows you to print with the given permission Click Scan and save the image Opening Unified Driver Configurator Using the Linux Unified Driver ConfiguratorIcon will automatically be created on your desktop Switches to Printers configuration Printers configurationPrinters tab Classes tab Printer control buttons are, as follows Ports configuration Switches to Ports configuration Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Print Slow Half the page is blank Machine selects printPrint job is extremely Machine prints, but Blank Condition Possible cause Suggested solutionsPages print, but they are Photos is not good Not displayed when you Printers Condition Suggested solutions Light or faded print Printing quality problemsPaper Dropouts ConditionToner specks White Spots Black or color background Condition Suggested solutions Vertical linesToner smear Background scatter Characters or pictures Curl or wave Back of printouts are dirty Condition Suggested solutions Wrinkles or creasesSolid color or black pages Character voids Condition Suggested solutions Loose tonerHorizontal stripes Condition Suggested solutions Curl Copying problems Condition Suggested solutions Scanner does not work Scanning problemsUnit scans very slowly Condition Suggested solutions Message appears on your Computer screen Faxing problems You sent Machine dials a number Operating system problems Common Windows problems Common Mac problems Common Linux problems On the scanners list Condition Suggested solutions Machine does not appearMachine does not scan Country/Region Customer Care Center WebSite Cote D’ Ivoire Cyprus Hong Kong Nicaragua Russia AppleTalk Access point802.11 802.11b/g/n Collation DefaultCoverage Control Panel Dot Matrix Printer DuplexDuty Cycle Ethernet EtherTalkEmulation Fuser Unit Halftone GatewayGrayscale Mass storage device HDD ITU-T No chart IPM MAC address Modem NetWare Originals Print Media PostScriptPrinter Driver PRN file Subnet Mask Toner Cartridge UNC Path Watermark WPA-PSK Index Driver reinstallation for USB cable connected LCD display Up printing Unix Using help Watermark