Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

• You can resolve the error with the guideline from the computer’s Printing Status program window (see "Using Samsung Printer Status" on page 130).

If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

When you call for service, provide the service representative with the contents of display message.

Some messages may not appear on the display depending on the options or models.

[error number] indicates the error number.

[tray type] indicates the tray number.

 

Message

Meaning

Suggested solutions

 

 

 

 

Paper Jam

Paper has jammed in

Clear the jam (see "In

 

in tray

the paper feed area.

tray" on page 96).

 

 

 

 

Paper Jam

Paper has jammed in

Clear the jam (see "In the

 

in Manual Feeder

the manual feeder.

manual tray" on page

 

 

 

97).

 

 

 

 

Paper Jam

Paper has jammed

Clear the jam (see "Inside

 

inside machine

inside the machine.

the machine" on page

 

 

 

98).

 

 

 

 

Paper Jam

Paper has jammed in

Clear the jam (see "In the

 

in exit area

the paper exit area.

exit area" on page 101).

 

 

 

 

Paper Jam

Paper has jammed in

Clear the jam (see "In the

 

bottom of duplex

the duplex area.

duplex unit area" on

Paper Jam top of duplex

 

page 102).

 

 

 

 

 

 

Paper Jam-related messages

Message

Meaning

Suggested solutions

 

 

 

Document jam

The loaded original

Clear the jam (see

Remove jam

document has

"Clearing original

 

jammed in the

document jams" on

 

document feeder.

page 93).

 

 

 

4. Troubleshooting 107

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Samsung SLM2875FW, SL-M2875FW, SLM2875FD manual Understanding display messages, Paper Jam-related messages