Printing quality problems

 

 

Condition

 

Suggested solutions

 

 

 

 

 

 

Loose toner

• Clean the inside of the machine (see "Cleaning the machine" on page 83).

 

 

 

 

Check the paper type and quality.

 

 

 

 

Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 76).

 

 

 

 

If the problem persists, the machine may require repair. Contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

Character voids

Character voids are white areas within parts of characters that should be solid black:

A

• If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character

voids are normal.

• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

 

 

• The paper may not meet paper specifications.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.

The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on

page 76).

If the problem persists, the machine may require repairing. Contact a service representative.

6. Troubleshooting 155

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Image 293
Samsung SLM2875FD, SLM2875FW, SL-M2875FW Condition Suggested solutions Loose toner, Character voids, Horizontal stripes