user guide
LaserJet all-in-one
hp LaserJet 3200/3200m
printer · fax · copier · scanner
Page
user guide
hp LaserJet 3200/3200m product
Copyright and License
Warranty
Trademark Credits
Safety Information
This product is approved for use only in
Potential Shock Hazard
Page
3 Managing General Default Settings, Logs, and Reports
Contents
1 About This Guide
2 Getting to Know the Product
4 Faxing
6 Copying
5 Printing
8 Contents
8 Problem Solving and Product Maintenance
7 Scanning
Appendix B Service and Support Information
Appendix A Specifications
10 Contents
Glossary Index
Other resources for product information
About This Guide
Introduction
For procedures you can do from the control panel
Using this guide with your product functionality
This icon
Appears
Introduction
Getting to Know the Product
Can I?
When the product is directly connected to a computer
What you can do with the product
What you can do with the product
16 Chapter 2 - Getting to Know the Product
When the product is connected to a network
What you can do with the product
15 14
Identifying product components
Control panel lights and keys
Using the control panel menu structure
FAX JOB STATUS
1 Front paper path door 2 Document output slot
Identifying hardware parts
3 Document release door/control panel 4 Printer door
5 Printer door release latches
22 Chapter 2 - Getting to Know the Product
6 Document feeder tray 7 Paper output bin 8 Single-sheet input slot
9 Paper input tray 10 Paper input guides 11 Special media lever
Selecting media to print
Selecting print media
Paper type
Print media sizes
English
Metric
Selecting items for faxing, copying, or scanning
To load normal print media
Loading print media
Loading print media to be faxed, copied, or scanned
To load special items
To load the paper input tray
Loading media to be printed
Loading the paper input tray
To print using the single-sheet input slot
Using the single-sheet input slot
output path. See “To select the output path” on page
3 Readjust the guides to center the sheet
30 Chapter 2 - Getting to Know the Product
If you have loaded special media, make sure to choose the lower paper
To select the output path
Selecting the output path
Using the HP LaserJet Director
Features available only through the software
Windows Mac OS
Button
To turn off the HP LaserJet Director
Description
Windows
Mac OS
36 Chapter 2 - Getting to Know the Product
Hint
Managing General Default Settings, Logs and Reports
Introduction
To change the default paper size
Changing general default settings
Changing the default paper size for the paper input tray
To change ring volume
Changing sound volume
To change the fax sounds line monitor volume
To change control panel key press volume
To change the alarm volume
To restore factory defaults
Restoring factory defaults
Changing the language on the display panel
To change the language on the display panel
Managing logs and reports
To print the fax activity log
Printing the fax activity log
To set when the fax log prints
Setting the fax activity log to print automatically
To print a fax call report
Setting when the fax call report prints
Printing a fax call report
To include the first page of each fax on the fax call report
To set when fax call reports print
Including the first page of each fax on the fax call report
Printing the control panel menu structure
Printing a one-touch, speed-dial, and group- dial report
To print a one-touch, speed-dial and group-dial report
To print the control panel menu structure
To print a configuration report
Printing a configuration report
Printing the block fax list
To print the block fax list
Printing a PostScript font list
Printing a PCL font list
To print a PCL font list
To print a PostScript font list
Printing a T.30 protocol trace report
Printing all fax reports
To print all fax reports
To print a T.30 protocol trace report
To set when the T.30 protocol trace reports prints
Setting when the T.30 protocol trace report prints
52 Chapter 3 - Managing General Default Settings, Logs, and Reports
Hint
Faxing
Introduction
Sending faxes
Quickly programming speed-dial codes or
Sending faxes to one recipient
To send a fax
Hint
To quickly program speed-dial codes or one-touch keys
one-touch keys
Hint
To send a fax using a group-dial code
Sending faxes to multiple recipients
To send a fax to an ad-hoc group
Hint
Sending a fax at a future time
To send a fax at a future time
To redial manually
Redialing manually
To adjust the contrast
To adjust the resolution
Adjusting the resolution for the current job
Resolution options
Choose this resolution
For this result
Choose this resolution
Photo
Best quality for graphics and photos
Canceling a fax job using Fax Job Status
Canceling the current fax job
To cancel the current fax job
To cancel a fax job using Job Status
Receiving faxes
Receiving faxes when you hear fax tones
To reprint faxes
Reprinting faxes
Blocking or unblocking fax numbers
To block or unblock fax numbers using the control panel
68 Chapter 4 - Faxing
To unblock a single fax number use the or key to select
Advanced send fax features and settings
About speed-dial codes, one-touch keys, and group-dial codes
Hint
Programming speed-dial codes and one- touch keys
To program speed-dial codes and one-touch keys
To delete speed-dial codes and one-touch keys
To program a one-touch key for alternate long distance
Programming a one-touch key for alternate long distance
This procedure is more easily accomplished from the software
Hint
Hint
Programming group-dial codes
To program group-dial codes
To delete an individual in a group-dial code
To delete group-dial codes
To delete all speed-dial codes, one-touch keys, and group-dials codes
Deleting all speed-dial codes, one-touch keys, and group-dials codes
Sending a fax by dialing from a telephone
Using Manual Dial
To use Manual Dial
To send a fax by dialing from a telephone
Inserting a pause or wait into a fax number
Using dialing characters
To insert a pause or wait
Key number
Changing the date and time
Changing the information in the fax header
Hint
Changing the fax number and company name
Hint
Changing the default contrast and resolution for outgoing faxes
To change the default contrast
To select tone- or pulse-dialing
Selecting tone- or pulse-dialing mode
To change the default resolution
To turn the Redial On No Answer on or off
Changing how the product redials
To turn the Redial On Busy option on or off
To set the dial prefix
Inserting a dial prefix
To change detect dial tone
Changing the detect dial tone setting
Advanced receive fax features and settings
To use fax forwarding
Using fax forwarding
To request a fax from another fax machine
Requesting a fax from another fax machine polling
To clear faxes from memory
Clearing faxes from memory
Changing how the product answers incoming faxes
To set the answer mode to automatic or manual
Changing answer ring patterns
What is ring pattern service?
How do I get the service?
To change answer ring patterns
How will I know if it’s working?
Enabling an extension phone
To change the silence detect mode
Changing the silence-detect mode
To change autoreduction for incoming faxes
Changing autoreduction for incoming faxes
Enabling stamp received faxes
To enable stamp received faxes
To set error correction
Setting error correction
To send a fax from the software
Faxing using the software
Sending faxes from the software
Receiving faxes to your computer
To turn the Receive to PC setting off from the control panel
To customize your own fax cover sheet Windows
Customizing your own fax cover sheet
To customize your own fax cover sheet Mac OS
102 Chapter 4 - Faxing
Introduction
Printing
Choosing a printer driver
Printer drivers
Operating System Change default settings
Gaining access to the printer driver
settings from a software
Temporarily change
Use the product to do the following procedures
Printer tasks
l Stopping a print job l Saving toner when printing drafts
l Creating and using watermarks
To print on letterhead
Printing on letterhead and envelopes
To print on envelopes
Printing on special media
To print on special media
Stopping a print job
Saving toner when printing drafts
AB CD
Printing on both sides of paper
To print on both sides of paper
Printing multiple pages on one sheet of paper
Creating and using watermarks
Changing the resolution
Printer settings
Saving printer settings for different print jobs
Tips for printing envelopes
Printing Tips
Tips for printing custom sizes
Tips for printing labels
Hint
Copying
Introduction
Copying tasks
Making black and white copies
To adjust the contrast
Making color copies
To make black and white copies
Reducing or enlarging copies for the current job
Adjusting copy quality for the current job
To adjust the copy quality
LETTER, LEGAL TO A4, or A4 TO LETTER, LETTER TO A4, or CUSTOM 25-200%
To reduce or enlarge copies
l Changing the default copy quality
Default Copy Settings
l Changing the default copy contrast l Changing the default copy size
l Changing the default copy collation
To change the default copy quality
Changing the default copy quality
Changing the default copy contrast
To change the default copy size
Changing the default copy size
To change the default copy contrast
To set the default copy collation
Changing the default copy collation
To change the default number of copies
Changing the default number of copies
130 Chapter 6 - Copying
Introduction
Scanning
Scanning basics
Scanning from the product software
To scan using the HP LaserJet Director
Starting a scan
Windows
Mac OS
4 Select a scan destination
To work with scanned items
Working with scanned items
To do this
Click this
Zoom Out mode
About OCR software
Scanning from the product control panel
Using the Scan key to scan
To scan using the Scan key
Windows
Adding or deleting scan destinations
To add or delete scan destinations
Mac OS
Scanning with TWAIN-enabled software
Sending e-mail from the product
To send e-mail using Microsoft Windows 98, 2000, and NT
Sending scanned items as e-mail attachments
To send e-mail using Macintosh OS 8.6 and
To send e-mail using Microsoft Windows
To e-mail in an alternative mode
Sending e-mail in an alternative mode
146 Chapter 7 - Scanning
Introduction
Problem Solving and Product Maintenance
General troubleshooting checklist
Fax setup checklist
Resolving fax problems
Using the phone cord supplied with the product?
Is the Fax/Phone line connector seated into the back of the product?
Phone company services
Is your phone line service dedicated, shared, PBX, or a roll-over?
Telephone answering machine TAM
HP LaserJet product shared with another device
Problem
General fax problems
Solution
Cause
Problem
Sending fax problems
Solution
Cause
Solution
Problem
154 Chapter 8 - Problem Solving and Product Maintenance
Cause
Problem
Receiving fax problems
Solution
Cause
Solution
Problem
Cause
Getting Started Guide to check the
Solution
Problem
that the power cord is securely connected
resolution typically results in better quality
Solution
Problem
158 Chapter 8 - Problem Solving and Product Maintenance
Cause
General printing problems
Resolving printing problems
See also “Resolving image quality problems” on page
Problem
Solution
Problem
160 Chapter 8 - Problem Solving and Product Maintenance
Cause
Solution
Problem
drive, or network switchbox connected to
feature is selected in the program you are
Solution
Problem
162 Chapter 8 - Problem Solving and Product Maintenance
Details tab. If there is a Port Settings
To establish basic communication to the product
Printing problems when using MS-DOS
2 Click Restart the computer in MS-DOS mode
Response from computer
Problem
Resolving copying problems
Solution
164 Chapter 8 - Problem Solving and Product Maintenance
Solution
Problem
Resolving copying problems
Cause
Problem
Resolving scanning problems
Solution
Unable to
Solution
Problem
Resolving scanning problems
Cause
Solution
Problem
168 Chapter 8 - Problem Solving and Product Maintenance
Cause
Solution
Problem
Cause
Items loaded in
Clearing jams from the printer path areas
Resolving paper feed problems
Causes and solutions of jams in printer path areas
Solution
Problem
Resolving paper feed problems
The paper’s weight or surface finish might
Solution
Problem
172 Chapter 8 - Problem Solving and Product Maintenance
Cause
Solution
Problem
Make sure the guides are not adjusted too
Cause
To clear a jam from the interior area
Clearing feed jams in the paper input areas
Do not pull the sheet straight up. This can damage the printer
176 Chapter 8 - Problem Solving and Product Maintenance
Clearing jams from the scanner path areas
Paper feed problems in scanner path areas
Solution
Problem
178 Chapter 8 - Problem Solving and Product Maintenance
Cause
To clear jams from the scanner path area
Clearing jams from the scanner path area
180 Chapter 8 - Problem Solving and Product Maintenance
Resolving image quality problems
182 Chapter 8 - Problem Solving and Product Maintenance
Sent faxes too light or too dark
Light print partial page
Light print entire page
Dropouts
Edges of image not printing
Lines
Faded print or white streaks
Stains or smudges
Specks
Repeating defects
Horizontal black streaks or smears
Repeating image
Loose toner
Toner smear
Gray background
Page skew
Scanned images are too light or too dark
Misformed characters
White spots on black
Vertical white lines
Black page
Curl or wave
Wrinkles or creases
Blank pages
194 Chapter 8 - Problem Solving and Product Maintenance
Tire tracks
5 Make sure the media type and quality meet HP specifications
Resolving control panel error messages
Resolving control panel error messages
196 Chapter 8 - Problem Solving and Product Maintenance
CANCELED FAX
There was an internal error in the product
CANCELED SEND
Wait for the product to finish the current
the jam, close the document feeder tray
NOT ALLOWED
198 Chapter 8 - Problem Solving and Product Maintenance
fax because of low memory or some other
An invalid date was entered, such as June
Ask the sender to try resending the fax
but could not determine that the caller was
PRINTER DOOR
200 Chapter 8 - Problem Solving and Product Maintenance
IS EMPTY. ADD
PRINTER TRAY
fax was busy. The product has cancelled
CANCELED FAX
CONNTECT TO
NUMBER NOT
This section covers the following common Macintosh problems
Common Macintosh problems
l Problems in the Chooser l Printing errors l USB problems
l Resolving PostScript Errors
Problem
Problems in the Chooser
Solution
Common Macintosh problems
USB problems
Printing errors
Problem
Solution
Solution
Problem
Software troubleshooting
Hardware troubleshooting
To select an alternate PPD
Selecting an alternate PPD
Problem
Solution
Renaming the printer driver
Resolving PostScript Errors
Solution
Problem
208 Chapter 8 - Problem Solving and Product Maintenance
Cause
To reset the product
Restoring the factory defaults
To uninstall the software on a Windows-compatible
Uninstalling the software
To uninstall the software on a Macintosh-compatible computer
computer
To clean the print paper path
Product Maintenance
Cleaning the print paper path
212 Chapter 8 - Problem Solving and Product Maintenance
To clean the scanner path
Cleaning the scanner path
214 Chapter 8 - Problem Solving and Product Maintenance
8 Go to “Recalibrating the scanner” on page
Managing HP LaserJet toner cartridges
Recalibrating the scanner
To recalibrate the scanner
Recycling toner cartridges
Extending toner life by redistributing toner
To redistribute toner
218 Chapter 8 - Problem Solving and Product Maintenance
Product Maintenance
Adding memory
Using Memory DIMMs
Product Maintenance
Testing the DIMM installation
Removing DIMMs
5 Close the product memory door
224 Chapter 8 - Problem Solving and Product Maintenance
CAUTION Store the DIMM chip in an antistatic bag
To install a new document scanner separation pad
Installing a new document scanner separation pad
When to replace the document scanner separation pad
226 Chapter 8 - Problem Solving and Product Maintenance
Introduction
Specifications
Overall specifications
Product specifications
Physical
Electrical
Printing specifications
Faxing specifications
Specification
Specification
Scanning specifications
Copying specifications
Specification
Specification
Supported paper sizes
Paper specifications
Input for paper input tray and single-sheet input slot
Input for document feeder tray
Paper weight equivalence table approximate
Transportation
Laser safety statement
FCC regulations
FCC part 68 requirements
Telephone consumer protection act U.S
IC CS-03 requirements
New Zealand Telecom Regulatory Notices
Regulatory information for European Union countries
conforms to the following Product Specifications Safety EMC
Declaration of conformity
Product Name
Model Number
Environmental product stewardship program
Canadian DOC regulations
This HP LaserJet printer design eliminates Ozone production
This HP LaserJet printer design reduces Energy consumption
Paper use
Toner consumption
Plastics
LaserJet Printing Supplies
Paper
Returns
Battery Specifications
Material safety data sheet
Quantity per product
Lithium type solid
244 Chapter A - Specifications
Hewlett-Packard limited warranty statement
Service and Support Information
Warranty information
246 Chapter B - Service and Support Information
Repackaging guidelines
Obtaining hardware service
Returning the unit
What needs to be done?
Service information form
Software license agreement
250 Chapter B - Service and Support Information
Obtaining Software
HP Customer Care
Call
Australia
European HP Customer Care and In-Country Support
Customer Care Options Worldwide
Open Monday through Friday 830-1800 CET
Ireland
Australia
Argentina
AustriaBelgium
China
France
Finland
Germany
Greece
Netherlands
Middle-East Region
New Zealand
Norway
Sweden
Spain
Switzerland
Ukraine
accessories
Ordering parts
Replacement
Description or use
servers
JetDirect print
Supplementary
documentation
Ordering software
Ordering software
260 Chapter B - Service and Support Information
10-BaseT
Glossary
100-BaseTX
10/100-BaseTX
Chooser
brightness
collapse
collate
distinctive ring
dedicated line
dots per inch dpi
EconoMode
fax functions
fax settings
file format
grayscale
HP LaserJet Director toolbar
HP Web JetAdmin software and HP JetAdmin software
hypertext links
IPX/SPX
NetWare
NetBEUI NetBIOS Extended User Interface
node
Optical Character Recognition OCR software
resolution
public switched telephone network PSTN
print server
See HP JetDirect print server
TCP/IP
summary information
Token ring
TrueType fonts
zoom out
Windows sharing
zoom in
270 Chapter - Glossary
Index
272 Index
See also websites
274 Index
Page
276 Index
See also special media adding
See also special media adding
278 Index
Index
adjusting 173 identifying 22 paper input support part number
280 Index
Index
282 Index
Page
284 Index
Page
Copyright 2001 Hewlett-Packard company
