Curl or wave, Black | HP 3200 guide

Curl or wave

1Turn over the stack of paper in the tray. Also, try rotating the paper 180°.

2Make sure that media type and quality meet HP specifications.

3Make sure that the environmental specifications for the printer are maintained.

4Try printing to a different output bin.

5If you are using lightweight and smooth media, try adjusting the setting in the printer driver for the type of paper you are using.

aGain access to the printer driver (see “Gaining access to the printer driver” on page 105).

bClick the Paper tab.

cIn the Optimize for list, select the type of paper you are using. This setting affects printer speed and fuser temperature.

Black page

1The toner cartridge might not be installed correctly. Remove the toner cartridge and reinstall it.

2The toner cartridge might be defective. The toner cartridge might still be under warranty. See “Warranty information” on page 245.

3The product might need to be repaired if the problem continues after the toner cartridge has been replaced. See “Service and Support Information” on page 245.

192 Chapter 8 - Problem Solving and Product Maintenance

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HP 3200 manual Curl or wave, Black

Contents

LaserJet All-in-one Page User guide Warranty Copyright and License Safety Information Potential Shock Hazard Trademark CreditsPage Contents Faxing Printing Copying Problem Solving and Product Maintenance Scanning Appendix a Specifications Appendix B Service and Support Information Glossary Index Introduction Other resources for product information Using this guide with your product functionality Getting to Know the Product Can I? When the product is directly connected to a computerWhat you can do with the product What you can do with the product When the product is connected to a network What you can do with the product Identifying product components Control panel lights and keys Using the control panel menu structure Control panel main menu and first submenu Main Menu Submenu Identifying hardware parts Page Selecting print media Selecting media to print Print media sizes Paper type English Metric Selecting items for faxing, copying, or scanning To load normal print media Loading print mediaLoading print media to be faxed, copied, or scanned To load special items To load the paper input tray Loading media to be printedLoading the paper input tray Using the single-sheet input slot To print using the single-sheet input slot Output path. See To select the output path on Selecting the output path To select the output path Features available only through the software Using the HP LaserJet Director Windows Mac OS Director To turn off the HP LaserJet DirectorButton Description Mac OS Getting to Know the Product Managing General Default Settings, Logs Reports To change the default paper size Changing general default settingsChanging the default paper size for the paper input tray To change ring volume Changing sound volumeTo change the fax sounds line monitor volume To change the alarm volume To change control panel key press volume Changing the language on the display panel Restoring factory defaultsTo restore factory defaults To change the language on the display panel Managing logs and reports Printing the fax activity log To print the fax activity log Setting the fax activity log to print automatically To set when the fax log prints To print a fax call report Setting when the fax call report printsPrinting a fax call report To set when fax call reports print Including the first page of each fax on the fax call report To print a one-touch, speed-dial and group-dial report Printing a one-touch, speed-dial, and group- dial reportPrinting the control panel menu structure To print the control panel menu structure Printing the block fax list Printing a configuration reportTo print a configuration report To print the block fax list To print a PCL font list Printing a PCL font listPrinting a PostScript font list To print a PostScript font list To print all fax reports Printing all fax reportsPrinting a T.30 protocol trace report To print a T.30 protocol trace report Setting when the T.30 protocol trace report prints To set when the T.30 protocol trace reports prints Managing General Default Settings, Logs, and Reports Faxing Sending faxes To send a fax Sending faxes to one recipientQuickly programming speed-dial codes or One-touch keys To quickly program speed-dial codes or one-touch keys To send a fax using a group-dial code Sending faxes to multiple recipients To send a fax to an ad-hoc group Sending a fax at a future time To send a fax at a future time Redialing manually To redial manually To adjust the contrast Resolution options Adjusting the resolution for the current jobTo adjust the resolution Choose this resolution For this result Photo Best quality for graphics and photos To cancel the current fax job Canceling the current fax jobCanceling a fax job using Fax Job Status To cancel a fax job using Job Status Receiving faxes when you hear fax tones Receiving faxes Reprinting faxes To reprint faxes To block or unblock fax numbers using the control panel Blocking or unblocking fax numbers To unblock a single fax number use the or key to select Advanced send fax features and settings About speed-dial codes, one-touch keys, and group-dial codes Programming speed-dial codes and one- touch keys To program speed-dial codes and one-touch keys To delete speed-dial codes and one-touch keys Programming a one-touch key for alternate long distance To program a one-touch key for alternate long distance Programming group-dial codes To program group-dial codes To delete group-dial codes To delete an individual in a group-dial code Use the or key to select Delete # in Group and then press To use Manual Dial Using Manual DialSending a fax by dialing from a telephone To send a fax by dialing from a telephone To insert a pause or wait Using dialing charactersInserting a pause or wait into a fax number Key number Contains these characters Changing the information in the fax header Changing the date and time Changing the fax number and company name To change the default contrast To select tone- or pulse-dialing Selecting tone- or pulse-dialing modeTo change the default resolution To turn the Redial On No Answer on or off Changing how the product redialsTo turn the Redial On Busy option on or off Inserting a dial prefix To set the dial prefix Changing the detect dial tone setting To change detect dial tone Advanced receive fax features and settings Using fax forwarding To use fax forwarding Requesting a fax from another fax machine polling To request a fax from another fax machine Clearing faxes from memory To clear faxes from memory To set the answer mode to automatic or manual Changing how the product answers incoming faxes Changing answer ring patterns What is ring pattern service?How do I get the service? How will I know if it’s working? To change answer ring patterns Enabling an extension phone Changing the silence-detect mode To change the silence detect mode Changing autoreduction for incoming faxes To change autoreduction for incoming faxes To enable stamp received faxes Enabling stamp received faxes Setting error correction To set error correction To send a fax from the software Faxing using the softwareSending faxes from the software To turn the Receive to PC setting off from the control panel Receiving faxes to your computer Customizing your own fax cover sheet To customize your own fax cover sheet Windows To customize your own fax cover sheet Mac OS Faxing Printing Printer drivers Choosing a printer driver Gaining access to the printer driver Printers Printer tasks Printing on letterhead and envelopes To print on letterhead To print on envelopes Printing on special media To print on special media Saving toner when printing drafts Stopping a print job Printing on both sides of paper To print on both sides of paper Creating and using watermarks Printing multiple pages on one sheet of paper Printer settings Changing the resolution Saving printer settings for different print jobs Tips for printing envelopes Printing TipsTips for printing custom sizes Tips for printing labels Copying Copying tasks Making black and white copies Making color copies To make black and white copies Reducing or enlarging copies for the current job Adjusting copy quality for the current jobTo adjust the copy quality To reduce or enlarge copies Default Copy Settings To change the default copy quality Changing the default copy qualityChanging the default copy contrast To change the default copy size Changing the default copy sizeTo change the default copy contrast Changing the default copy collation To set the default copy collation Changing the default number of copies To change the default number of copies Copying Scanning Scanning basics Starting a scan To scan using the HP LaserJet DirectorScanning from the product software Windows Mac OS Page To do this Click this Button Working with scanned itemsTo work with scanned items Zoom Out mode About OCR software Scanning from the product control panel Using the Scan key to scanTo scan using the Scan key Adding or deleting scan destinations To add or delete scan destinations Mac OS Scanning with TWAIN-enabled software Sending e-mail from the product To send e-mail using Microsoft Windows 98, 2000, and NTSending scanned items as e-mail attachments To send e-mail using Microsoft Windows To send e-mail using Macintosh OS 8.6 Sending e-mail in an alternative mode To e-mail in an alternative mode Scanning Problem Solving and Product Maintenance General troubleshooting checklist Using the phone cord supplied with the product? Resolving fax problemsFax setup checklist Phone company services HP LaserJet product shared with another device Telephone answering machine TAM General fax problems Problem Cause Solution Sending fax problems At the receiving Faxes you sendAre not arriving Fax machine Receiving fax problems Being answered Incoming faxCalls are not By the product Expected Faxes do notPrint as Faxes routed to Printing Faxes are notPrinting or are Incorrectly at Resolving printing problems General printing problems After Print is Error printing toNot responding Selected Screen stating When printingSelected Software, or Parallel From an MS Error writing toUnknown, or it Is blank Cannot access Port DOS program To establish basic communication to the product Printing problems when using MS-DOSClick Restart the computer in MS-DOS mode Response from computer Results or needed action Resolving copying problems Lines run Either light orDark vertical Through Resolving scanning problems Scanning is Scanner stopsScanning Extremely slow Not enough Scanned text isNot editable Disk space Forward out Items loadedFeeder tray fall Tray Clearing jams from the printer path areas Resolving paper feed problemsCauses and solutions of jams in printer path areas Curled or Wrinkled Pages areComing out Long pages are Feeding Are crookedFrequently Multiple sheets Slot Paper inputSheet input Clearing feed jams in the paper input areas To clear a jam from the interior areaPage Page Paper feed problems in scanner path areas Clearing jams from the scanner path areas Frequently from Document Clearing jams from the scanner path area To clear jams from the scanner path areaPage Resolving image quality problems Resolving image quality problems See Specks on See Stains or See Horizontal See Repeating Sent faxes too light or too dark Light print partialLight print entire Edges of image not printing Dropouts Faded print or white streaks Lines Specks Stains or smudges Repeating defects Horizontal black streaks or smearsRepeating image Toner smear Loose toner Skew Gray background Misformed characters Scanned images are too light or too dark Vertical white lines White spots on black Curl or wave Black Blank pages Wrinkles or creases Tire tracks Resolving control panel error messages Message Cause Solution Canceled Copy Count FAX Memory JOB Settings Power Fail Reserved Common Macintosh problems Problems in the Chooser Printing errors USB problems Software troubleshooting Selecting an alternate PPD To select an alternate PPD Resolving PostScript Errors Renaming the printer driver Problem Cause Solution Restoring the factory defaults To reset the product Computer Uninstalling the softwareTo uninstall the software on a Windows-compatible Delete these items Located To clean the print paper path Product MaintenanceCleaning the print paper path Page Cleaning the scanner path To clean the scanner pathPage Page To recalibrate the scanner Recalibrating the scannerManaging HP LaserJet toner cartridges Recycling toner cartridges Extending toner life by redistributing toner Page Page Using Memory DIMMs Adding memoryPage Testing the Dimm installation Removing DIMMs Page To install a new document scanner separation pad Installing a new document scanner separation padWhen to replace the document scanner separation pad Problem Solving and Product Maintenance Specifications Product specifications Overall specifications Faxing specifications Printing specifications Copying specifications Scanning specifications Paper specifications Supported paper sizes Paper weight equivalence table approximate Laser safety statement Transportation FCC regulations FCC part 68 requirements Telephone consumer protection act U.S IC CS-03 requirements Regulatory information for European Union countries New Zealand Telecom Regulatory Notices Declaration of conformity EMC This HP LaserJet printer design eliminates Ozone production Canadian DOC regulationsEnvironmental product stewardship program This HP LaserJet printer design reduces Energy consumption Plastics Toner consumptionPaper use LaserJet Printing Supplies Returns Paper Quantity per product Material safety data sheetBattery Specifications Lithium type solid Chapter a Specifications Warranty information Hewlett-Packard limited warranty statement Chapter B Service and Support Information Repackaging guidelines Obtaining hardware serviceReturning the unit Service information form What needs to be done? Software license agreement HP Software License TermsPage HP Customer Care Obtaining Software Customer Care Options Worldwide HP sales and service offices Finland France Middle-East Region Netherlands New Zealand Norway Spain Sweden Ordering parts JetDirect print Servers Ordering software United States and Canada Chapter B Service and Support Information 10/100-BaseTX BaseTBaseTX Actual size Collapse BrightnessChooser Collate Distinctive ring DcxDedicated line Dots per inch dpi Fax functions Fax settingsFax File format Hypertext links HP Web JetAdmin software and HP JetAdmin softwareHP LaserJet Director toolbar Jpg Node NetBEUI NetBIOS Extended User InterfaceNetWare Optical Character Recognition OCR software Print server Public switched telephone network PstnResolution Printer driver Token ring Summary informationTif TrueType fonts Zoom out Windows sharingZoom Chapter Glossary Index Index See also websites See also group-dial codes one-touch buttons speed-dial codes Index Index See also special media adding Mexico, website for Adjusting 173 identifying 22 paper input support part number Index Index Index Index Index Page Copyright 2001 Hewlett-Packard company