printer · fax · copier · scanner
LaserJet all-in-one
user guide
hp LaserJet 3200/3200m
Page
user guide
hp LaserJet 3200/3200m product
Copyright and License
Warranty
Potential Shock Hazard
Safety Information
Trademark Credits
This product is approved for use only in
Page
2 Getting to Know the Product
Contents
3 Managing General Default Settings, Logs, and Reports
1 About This Guide
4 Faxing
6 Copying
5 Printing
8 Problem Solving and Product Maintenance
7 Scanning
8 Contents
Appendix B Service and Support Information
Appendix A Specifications
10 Contents
Glossary Index
About This Guide
Introduction
Other resources for product information
Appears
Using this guide with your product functionality
For procedures you can do from the control panel
This icon
Introduction
Getting to Know the Product
When the product is directly connected to a computer
What you can do with the product
Can I?
What you can do with the product
16 Chapter 2 - Getting to Know the Product
When the product is connected to a network
What you can do with the product
Identifying product components
Control panel lights and keys
15 14
Using the control panel menu structure
FAX JOB STATUS
5 Printer door release latches
Identifying hardware parts
1 Front paper path door 2 Document output slot
3 Document release door/control panel 4 Printer door
6 Document feeder tray 7 Paper output bin 8 Single-sheet input slot
9 Paper input tray 10 Paper input guides 11 Special media lever
22 Chapter 2 - Getting to Know the Product
Selecting media to print
Selecting print media
Metric
Print media sizes
Paper type
English
Selecting items for faxing, copying, or scanning
Loading print media
Loading print media to be faxed, copied, or scanned
To load normal print media
To load special items
Loading media to be printed
Loading the paper input tray
To load the paper input tray
To print using the single-sheet input slot
Using the single-sheet input slot
If you have loaded special media, make sure to choose the lower paper
3 Readjust the guides to center the sheet
output path. See “To select the output path” on page
30 Chapter 2 - Getting to Know the Product
To select the output path
Selecting the output path
Using the HP LaserJet Director
Features available only through the software
Windows Mac OS
Windows
To turn off the HP LaserJet Director
Button
Description
Mac OS
36 Chapter 2 - Getting to Know the Product
Managing General Default Settings, Logs and Reports
Introduction
Hint
Changing general default settings
Changing the default paper size for the paper input tray
To change the default paper size
Changing sound volume
To change the fax sounds line monitor volume
To change ring volume
To change control panel key press volume
To change the alarm volume
To change the language on the display panel
Restoring factory defaults
To restore factory defaults
Changing the language on the display panel
Managing logs and reports
To print the fax activity log
Printing the fax activity log
To set when the fax log prints
Setting the fax activity log to print automatically
Setting when the fax call report prints
Printing a fax call report
To print a fax call report
To set when fax call reports print
Including the first page of each fax on the fax call report
To include the first page of each fax on the fax call report
To print the control panel menu structure
Printing a one-touch, speed-dial, and group- dial report
Printing the control panel menu structure
To print a one-touch, speed-dial and group-dial report
To print the block fax list
Printing a configuration report
To print a configuration report
Printing the block fax list
To print a PostScript font list
Printing a PCL font list
Printing a PostScript font list
To print a PCL font list
To print a T.30 protocol trace report
Printing all fax reports
Printing a T.30 protocol trace report
To print all fax reports
To set when the T.30 protocol trace reports prints
Setting when the T.30 protocol trace report prints
52 Chapter 3 - Managing General Default Settings, Logs, and Reports
Faxing
Introduction
Hint
Sending faxes
Hint
Sending faxes to one recipient
Quickly programming speed-dial codes or
To send a fax
To quickly program speed-dial codes or one-touch keys
one-touch keys
To send a fax using a group-dial code
Sending faxes to multiple recipients
Hint
To send a fax to an ad-hoc group
Sending a fax at a future time
To send a fax at a future time
Hint
To redial manually
Redialing manually
To adjust the contrast
Choose this resolution
Adjusting the resolution for the current job
To adjust the resolution
Resolution options
Best quality for graphics and photos
Choose this resolution
For this result
Photo
To cancel a fax job using Job Status
Canceling the current fax job
Canceling a fax job using Fax Job Status
To cancel the current fax job
Receiving faxes
Receiving faxes when you hear fax tones
To reprint faxes
Reprinting faxes
Blocking or unblocking fax numbers
To block or unblock fax numbers using the control panel
68 Chapter 4 - Faxing
To unblock a single fax number use the or key to select
Advanced send fax features and settings
About speed-dial codes, one-touch keys, and group-dial codes
Programming speed-dial codes and one- touch keys
To program speed-dial codes and one-touch keys
Hint
To delete speed-dial codes and one-touch keys
Hint
Programming a one-touch key for alternate long distance
To program a one-touch key for alternate long distance
This procedure is more easily accomplished from the software
Programming group-dial codes
To program group-dial codes
Hint
To delete an individual in a group-dial code
To delete group-dial codes
To delete all speed-dial codes, one-touch keys, and group-dials codes
Deleting all speed-dial codes, one-touch keys, and group-dials codes
To send a fax by dialing from a telephone
Using Manual Dial
Sending a fax by dialing from a telephone
To use Manual Dial
Key number
Using dialing characters
Inserting a pause or wait into a fax number
To insert a pause or wait
Changing the date and time
Changing the information in the fax header
Hint
Changing the fax number and company name
Changing the default contrast and resolution for outgoing faxes
To change the default contrast
Hint
Selecting tone- or pulse-dialing mode
To change the default resolution
To select tone- or pulse-dialing
Changing how the product redials
To turn the Redial On Busy option on or off
To turn the Redial On No Answer on or off
To set the dial prefix
Inserting a dial prefix
To change detect dial tone
Changing the detect dial tone setting
Advanced receive fax features and settings
To use fax forwarding
Using fax forwarding
To request a fax from another fax machine
Requesting a fax from another fax machine polling
To clear faxes from memory
Clearing faxes from memory
Changing how the product answers incoming faxes
To set the answer mode to automatic or manual
What is ring pattern service?
How do I get the service?
Changing answer ring patterns
To change answer ring patterns
How will I know if it’s working?
Enabling an extension phone
To change the silence detect mode
Changing the silence-detect mode
To change autoreduction for incoming faxes
Changing autoreduction for incoming faxes
Enabling stamp received faxes
To enable stamp received faxes
To set error correction
Setting error correction
Faxing using the software
Sending faxes from the software
To send a fax from the software
Receiving faxes to your computer
To turn the Receive to PC setting off from the control panel
To customize your own fax cover sheet Windows
Customizing your own fax cover sheet
To customize your own fax cover sheet Mac OS
102 Chapter 4 - Faxing
Introduction
Printing
Choosing a printer driver
Printer drivers
Temporarily change
Gaining access to the printer driver
Operating System Change default settings
settings from a software
l Creating and using watermarks
Printer tasks
Use the product to do the following procedures
l Stopping a print job l Saving toner when printing drafts
To print on letterhead
Printing on letterhead and envelopes
To print on envelopes
Printing on special media
To print on special media
Stopping a print job
Saving toner when printing drafts
AB CD
Printing on both sides of paper
To print on both sides of paper
Printing multiple pages on one sheet of paper
Creating and using watermarks
Changing the resolution
Printer settings
Saving printer settings for different print jobs
Printing Tips
Tips for printing custom sizes
Tips for printing envelopes
Tips for printing labels
Copying
Introduction
Hint
Copying tasks
Making black and white copies
Making color copies
To make black and white copies
To adjust the contrast
Adjusting copy quality for the current job
To adjust the copy quality
Reducing or enlarging copies for the current job
LETTER, LEGAL TO A4, or A4 TO LETTER, LETTER TO A4, or CUSTOM 25-200%
To reduce or enlarge copies
l Changing the default copy collation
Default Copy Settings
l Changing the default copy quality
l Changing the default copy contrast l Changing the default copy size
Changing the default copy quality
Changing the default copy contrast
To change the default copy quality
Changing the default copy size
To change the default copy contrast
To change the default copy size
To set the default copy collation
Changing the default copy collation
To change the default number of copies
Changing the default number of copies
130 Chapter 6 - Copying
Introduction
Scanning
Scanning basics
Windows
To scan using the HP LaserJet Director
Scanning from the product software
Starting a scan
Mac OS
4 Select a scan destination
Click this
Working with scanned items
To work with scanned items
To do this
Zoom Out mode
About OCR software
Using the Scan key to scan
To scan using the Scan key
Scanning from the product control panel
Adding or deleting scan destinations
To add or delete scan destinations
Windows
Mac OS
Scanning with TWAIN-enabled software
To send e-mail using Microsoft Windows 98, 2000, and NT
Sending scanned items as e-mail attachments
Sending e-mail from the product
To send e-mail using Macintosh OS 8.6 and
To send e-mail using Microsoft Windows
To e-mail in an alternative mode
Sending e-mail in an alternative mode
146 Chapter 7 - Scanning
Introduction
Problem Solving and Product Maintenance
General troubleshooting checklist
Is the Fax/Phone line connector seated into the back of the product?
Resolving fax problems
Fax setup checklist
Using the phone cord supplied with the product?
Phone company services
Is your phone line service dedicated, shared, PBX, or a roll-over?
Telephone answering machine TAM
HP LaserJet product shared with another device
Cause
General fax problems
Problem
Solution
Cause
Sending fax problems
Problem
Solution
Cause
Problem
Solution
154 Chapter 8 - Problem Solving and Product Maintenance
Cause
Receiving fax problems
Problem
Solution
Getting Started Guide to check the
Problem
Solution
Cause
resolution typically results in better quality
Problem
Solution
that the power cord is securely connected
Cause
Problem
Solution
158 Chapter 8 - Problem Solving and Product Maintenance
Problem
Resolving printing problems
General printing problems
See also “Resolving image quality problems” on page
Cause
Problem
Solution
160 Chapter 8 - Problem Solving and Product Maintenance
feature is selected in the program you are
Problem
Solution
drive, or network switchbox connected to
Details tab. If there is a Port Settings
Problem
Solution
162 Chapter 8 - Problem Solving and Product Maintenance
Response from computer
Printing problems when using MS-DOS
To establish basic communication to the product
2 Click Restart the computer in MS-DOS mode
164 Chapter 8 - Problem Solving and Product Maintenance
Resolving copying problems
Problem
Solution
Cause
Problem
Solution
Resolving copying problems
Unable to
Resolving scanning problems
Problem
Solution
Cause
Problem
Solution
Resolving scanning problems
Cause
Problem
Solution
168 Chapter 8 - Problem Solving and Product Maintenance
Items loaded in
Problem
Solution
Cause
Resolving paper feed problems
Causes and solutions of jams in printer path areas
Clearing jams from the printer path areas
The paper’s weight or surface finish might
Problem
Solution
Resolving paper feed problems
Cause
Problem
Solution
172 Chapter 8 - Problem Solving and Product Maintenance
Cause
Problem
Solution
Make sure the guides are not adjusted too
To clear a jam from the interior area
Clearing feed jams in the paper input areas
Do not pull the sheet straight up. This can damage the printer
176 Chapter 8 - Problem Solving and Product Maintenance
Clearing jams from the scanner path areas
Paper feed problems in scanner path areas
Cause
Problem
Solution
178 Chapter 8 - Problem Solving and Product Maintenance
To clear jams from the scanner path area
Clearing jams from the scanner path area
180 Chapter 8 - Problem Solving and Product Maintenance
Resolving image quality problems
182 Chapter 8 - Problem Solving and Product Maintenance
Light print partial page
Light print entire page
Sent faxes too light or too dark
Dropouts
Edges of image not printing
Lines
Faded print or white streaks
Stains or smudges
Specks
Horizontal black streaks or smears
Repeating image
Repeating defects
Loose toner
Toner smear
Gray background
Page skew
Scanned images are too light or too dark
Misformed characters
White spots on black
Vertical white lines
Black page
Curl or wave
Wrinkles or creases
Blank pages
Tire tracks
5 Make sure the media type and quality meet HP specifications
194 Chapter 8 - Problem Solving and Product Maintenance
Resolving control panel error messages
Resolving control panel error messages
196 Chapter 8 - Problem Solving and Product Maintenance
CANCELED FAX
the jam, close the document feeder tray
CANCELED SEND
There was an internal error in the product
Wait for the product to finish the current
NOT ALLOWED
198 Chapter 8 - Problem Solving and Product Maintenance
but could not determine that the caller was
An invalid date was entered, such as June
fax because of low memory or some other
Ask the sender to try resending the fax
PRINTER TRAY
200 Chapter 8 - Problem Solving and Product Maintenance
PRINTER DOOR
IS EMPTY. ADD
NUMBER NOT
CANCELED FAX
fax was busy. The product has cancelled
CONNTECT TO
l Resolving PostScript Errors
Common Macintosh problems
This section covers the following common Macintosh problems
l Problems in the Chooser l Printing errors l USB problems
Common Macintosh problems
Problems in the Chooser
Problem
Solution
Solution
Printing errors
USB problems
Problem
Hardware troubleshooting
Problem
Solution
Software troubleshooting
Solution
Selecting an alternate PPD
To select an alternate PPD
Problem
Renaming the printer driver
Resolving PostScript Errors
Cause
Problem
Solution
208 Chapter 8 - Problem Solving and Product Maintenance
To reset the product
Restoring the factory defaults
computer
Uninstalling the software
To uninstall the software on a Windows-compatible
To uninstall the software on a Macintosh-compatible computer
Product Maintenance
Cleaning the print paper path
To clean the print paper path
212 Chapter 8 - Problem Solving and Product Maintenance
To clean the scanner path
Cleaning the scanner path
214 Chapter 8 - Problem Solving and Product Maintenance
8 Go to “Recalibrating the scanner” on page
Recycling toner cartridges
Recalibrating the scanner
Managing HP LaserJet toner cartridges
To recalibrate the scanner
Extending toner life by redistributing toner
To redistribute toner
218 Chapter 8 - Problem Solving and Product Maintenance
Product Maintenance
Adding memory
Using Memory DIMMs
Product Maintenance
Testing the DIMM installation
Removing DIMMs
224 Chapter 8 - Problem Solving and Product Maintenance
CAUTION Store the DIMM chip in an antistatic bag
5 Close the product memory door
Installing a new document scanner separation pad
When to replace the document scanner separation pad
To install a new document scanner separation pad
226 Chapter 8 - Problem Solving and Product Maintenance
Introduction
Specifications
Electrical
Product specifications
Overall specifications
Physical
Specification
Faxing specifications
Printing specifications
Specification
Specification
Copying specifications
Scanning specifications
Specification
Input for document feeder tray
Paper specifications
Supported paper sizes
Input for paper input tray and single-sheet input slot
Paper weight equivalence table approximate
Transportation
Laser safety statement
FCC regulations
FCC part 68 requirements
Telephone consumer protection act U.S
IC CS-03 requirements
New Zealand Telecom Regulatory Notices
Regulatory information for European Union countries
Model Number
Declaration of conformity
conforms to the following Product Specifications Safety EMC
Product Name
This HP LaserJet printer design reduces Energy consumption
Canadian DOC regulations
Environmental product stewardship program
This HP LaserJet printer design eliminates Ozone production
LaserJet Printing Supplies
Toner consumption
Paper use
Plastics
Paper
Returns
Lithium type solid
Material safety data sheet
Battery Specifications
Quantity per product
244 Chapter A - Specifications
Service and Support Information
Warranty information
Hewlett-Packard limited warranty statement
246 Chapter B - Service and Support Information
Obtaining hardware service
Returning the unit
Repackaging guidelines
What needs to be done?
Service information form
Software license agreement
250 Chapter B - Service and Support Information
Australia
HP Customer Care
Obtaining Software
Call
Ireland
Customer Care Options Worldwide
European HP Customer Care and In-Country Support
Open Monday through Friday 830-1800 CET
China
Argentina
Australia
AustriaBelgium
Greece
Finland
France
Germany
Norway
Middle-East Region
Netherlands
New Zealand
Ukraine
Spain
Sweden
Switzerland
Description or use
Ordering parts
accessories
Replacement
documentation
JetDirect print
servers
Supplementary
Ordering software
Ordering software
260 Chapter B - Service and Support Information
10/100-BaseTX
Glossary
10-BaseT
100-BaseTX
collate
brightness
Chooser
collapse
EconoMode
dedicated line
distinctive ring
dots per inch dpi
grayscale
fax settings
fax functions
file format
IPX/SPX
HP Web JetAdmin software and HP JetAdmin software
HP LaserJet Director toolbar
hypertext links
Optical Character Recognition OCR software
NetBEUI NetBIOS Extended User Interface
NetWare
node
See HP JetDirect print server
public switched telephone network PSTN
resolution
print server
TrueType fonts
summary information
TCP/IP
Token ring
Windows sharing
zoom in
zoom out
270 Chapter - Glossary
Index
272 Index
See also websites
274 Index
Page
276 Index
See also special media adding
See also special media adding
278 Index
Index
adjusting 173 identifying 22 paper input support part number
280 Index
Index
282 Index
Page
284 Index
Page
Copyright 2001 Hewlett-Packard company