HP 3200 manual Resolving fax problems, Fax setup checklist

Resolving fax problems

See the following sections to troubleshoot general fax issues, as well as issues that might occur when sending or receiving a fax:

lFax setup checklist

lGeneral fax problems

lSending fax problems

lReceiving fax problems

Fax setup checklist

Use the following checklist to help you define what is causing any faxing problems you might be encountering.

Using the phone cord supplied with the product?

This product has been tested with the supplied phone cord to meet RJ 11 specifications.

Is the Fax/Phone line connector seated into the back of the product?

Does the Fax/Phone line connector securely fit into the back of product?

Gently pull on the Fax/Phone line connector to make sure that it is well-seated into the product.

Is the telephone wall jack working properly? (dial tone at wall jack)

Verify that a dial tone exists by attaching a single line phone to the wall jack. Can you hear a dial tone, and can you call out?

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