LaserJet All-in-one
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User guide
Copyright and License
Warranty
Trademark Credits
Safety Information Potential Shock Hazard
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Contents
Faxing
Copying
Printing
Scanning
Problem Solving and Product Maintenance
Appendix B Service and Support Information
Appendix a Specifications
Glossary Index
Other resources for product information
Introduction
Using this guide with your product functionality
Getting to Know the Product
What you can do with the product
When the product is directly connected to a computer
Can I?
What you can do with the product
When the product is connected to a network
What you can do with the product
Control panel lights and keys
Identifying product components
Using the control panel menu structure
Main Menu Submenu
Control panel main menu and first submenu
Identifying hardware parts
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Selecting media to print
Selecting print media
Paper type English Metric
Print media sizes
Selecting items for faxing, copying, or scanning
Loading print media to be faxed, copied, or scanned
Loading print media
To load normal print media
To load special items
Loading the paper input tray
Loading media to be printed
To load the paper input tray
To print using the single-sheet input slot
Using the single-sheet input slot
Output path. See To select the output path on
To select the output path
Selecting the output path
Using the HP LaserJet Director
Features available only through the software
Windows Mac OS
Button Description
To turn off the HP LaserJet Director
Director
Mac OS
Getting to Know the Product
Managing General Default Settings, Logs Reports
Changing the default paper size for the paper input tray
Changing general default settings
To change the default paper size
To change the fax sounds line monitor volume
Changing sound volume
To change ring volume
To change control panel key press volume
To change the alarm volume
To restore factory defaults
Restoring factory defaults
Changing the language on the display panel
To change the language on the display panel
Managing logs and reports
To print the fax activity log
Printing the fax activity log
To set when the fax log prints
Setting the fax activity log to print automatically
Printing a fax call report
Setting when the fax call report prints
To print a fax call report
Including the first page of each fax on the fax call report
To set when fax call reports print
Printing the control panel menu structure
Printing a one-touch, speed-dial, and group- dial report
To print a one-touch, speed-dial and group-dial report
To print the control panel menu structure
To print a configuration report
Printing a configuration report
Printing the block fax list
To print the block fax list
Printing a PostScript font list
Printing a PCL font list
To print a PCL font list
To print a PostScript font list
Printing a T.30 protocol trace report
Printing all fax reports
To print all fax reports
To print a T.30 protocol trace report
To set when the T.30 protocol trace reports prints
Setting when the T.30 protocol trace report prints
Managing General Default Settings, Logs, and Reports
Faxing
Sending faxes
Quickly programming speed-dial codes or
Sending faxes to one recipient
To send a fax
To quickly program speed-dial codes or one-touch keys
One-touch keys
Sending faxes to multiple recipients
To send a fax using a group-dial code
To send a fax to an ad-hoc group
To send a fax at a future time
Sending a fax at a future time
To redial manually
Redialing manually
To adjust the contrast
To adjust the resolution
Adjusting the resolution for the current job
Resolution options
Choose this resolution For this result
Photo Best quality for graphics and photos
Canceling a fax job using Fax Job Status
Canceling the current fax job
To cancel the current fax job
To cancel a fax job using Job Status
Receiving faxes
Receiving faxes when you hear fax tones
To reprint faxes
Reprinting faxes
Blocking or unblocking fax numbers
To block or unblock fax numbers using the control panel
To unblock a single fax number use the or key to select
Advanced send fax features and settings
About speed-dial codes, one-touch keys, and group-dial codes
To program speed-dial codes and one-touch keys
Programming speed-dial codes and one- touch keys
To delete speed-dial codes and one-touch keys
To program a one-touch key for alternate long distance
Programming a one-touch key for alternate long distance
To program group-dial codes
Programming group-dial codes
To delete an individual in a group-dial code
To delete group-dial codes
Use the or key to select Delete # in Group and then press
Sending a fax by dialing from a telephone
Using Manual Dial
To use Manual Dial
To send a fax by dialing from a telephone
Inserting a pause or wait into a fax number
Using dialing characters
To insert a pause or wait
Key number Contains these characters
Changing the date and time
Changing the information in the fax header
Changing the fax number and company name
To change the default contrast
To change the default resolution
Selecting tone- or pulse-dialing mode
To select tone- or pulse-dialing
To turn the Redial On Busy option on or off
Changing how the product redials
To turn the Redial On No Answer on or off
To set the dial prefix
Inserting a dial prefix
To change detect dial tone
Changing the detect dial tone setting
Advanced receive fax features and settings
To use fax forwarding
Using fax forwarding
To request a fax from another fax machine
Requesting a fax from another fax machine polling
To clear faxes from memory
Clearing faxes from memory
Changing how the product answers incoming faxes
To set the answer mode to automatic or manual
How do I get the service?
What is ring pattern service?
Changing answer ring patterns
To change answer ring patterns
How will I know if it’s working?
Enabling an extension phone
To change the silence detect mode
Changing the silence-detect mode
To change autoreduction for incoming faxes
Changing autoreduction for incoming faxes
Enabling stamp received faxes
To enable stamp received faxes
To set error correction
Setting error correction
Sending faxes from the software
Faxing using the software
To send a fax from the software
Receiving faxes to your computer
To turn the Receive to PC setting off from the control panel
To customize your own fax cover sheet Windows
Customizing your own fax cover sheet
To customize your own fax cover sheet Mac OS
Faxing
Printing
Choosing a printer driver
Printer drivers
Printers
Gaining access to the printer driver
Printer tasks
To print on letterhead
Printing on letterhead and envelopes
To print on envelopes
Printing on special media
To print on special media
Stopping a print job
Saving toner when printing drafts
Printing on both sides of paper
To print on both sides of paper
Printing multiple pages on one sheet of paper
Creating and using watermarks
Changing the resolution
Printer settings
Saving printer settings for different print jobs
Tips for printing custom sizes
Printing Tips
Tips for printing envelopes
Tips for printing labels
Copying
Copying tasks
Making black and white copies
To make black and white copies
Making color copies
To adjust the copy quality
Adjusting copy quality for the current job
Reducing or enlarging copies for the current job
To reduce or enlarge copies
Default Copy Settings
Changing the default copy contrast
Changing the default copy quality
To change the default copy quality
To change the default copy contrast
Changing the default copy size
To change the default copy size
To set the default copy collation
Changing the default copy collation
To change the default number of copies
Changing the default number of copies
Copying
Scanning
Scanning basics
Scanning from the product software
To scan using the HP LaserJet Director
Starting a scan
Windows
Mac OS
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To work with scanned items
Working with scanned items
To do this Click this Button
Zoom Out mode
About OCR software
To scan using the Scan key
Using the Scan key to scan
Scanning from the product control panel
To add or delete scan destinations
Adding or deleting scan destinations
Mac OS
Scanning with TWAIN-enabled software
Sending scanned items as e-mail attachments
To send e-mail using Microsoft Windows 98, 2000, and NT
Sending e-mail from the product
To send e-mail using Macintosh OS 8.6
To send e-mail using Microsoft Windows
To e-mail in an alternative mode
Sending e-mail in an alternative mode
Scanning
Problem Solving and Product Maintenance
General troubleshooting checklist
Fax setup checklist
Resolving fax problems
Using the phone cord supplied with the product?
Phone company services
Telephone answering machine TAM
HP LaserJet product shared with another device
Problem Cause Solution
General fax problems
Sending fax problems
Are not arriving
Faxes you send
At the receiving
Fax machine
Receiving fax problems
Calls are not
Incoming fax
Being answered
By the product
Print as
Faxes do not
Expected
Faxes routed to
Printing or are
Faxes are not
Printing
Incorrectly at
General printing problems
Resolving printing problems
Not responding
Error printing to
After Print is
Selected
Selected Software, or
When printing
Screen stating
Parallel
Unknown, or it Is blank Cannot access Port
Error writing to
From an MS
DOS program
Click Restart the computer in MS-DOS mode
Printing problems when using MS-DOS
To establish basic communication to the product
Response from computer Results or needed action
Resolving copying problems
Dark vertical
Either light or
Lines run
Through
Resolving scanning problems
Scanning
Scanner stops
Scanning is
Extremely slow
Not editable
Scanned text is
Not enough
Disk space
Feeder tray fall
Items loaded
Forward out
Tray
Causes and solutions of jams in printer path areas
Resolving paper feed problems
Clearing jams from the printer path areas
Coming out
Pages are
Curled or Wrinkled
Long pages are
Frequently
Are crooked
Feeding
Multiple sheets
Sheet input
Paper input
Slot
To clear a jam from the interior area
Clearing feed jams in the paper input areas
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Page
Clearing jams from the scanner path areas
Paper feed problems in scanner path areas
Frequently from Document
To clear jams from the scanner path area
Clearing jams from the scanner path area
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Resolving image quality problems
Resolving image quality problems
See Specks on See Stains or See Horizontal See Repeating
Light print entire
Light print partial
Sent faxes too light or too dark
Dropouts
Edges of image not printing
Lines
Faded print or white streaks
Stains or smudges
Specks
Repeating image
Horizontal black streaks or smears
Repeating defects
Loose toner
Toner smear
Gray background
Skew
Scanned images are too light or too dark
Misformed characters
White spots on black
Vertical white lines
Black
Curl or wave
Wrinkles or creases
Blank pages
Tire tracks
Message Cause Solution
Resolving control panel error messages
Canceled
Copy Count
FAX Memory
JOB Settings
Power Fail
Reserved
Common Macintosh problems
Problems in the Chooser
USB problems
Printing errors
Software troubleshooting
To select an alternate PPD
Selecting an alternate PPD
Renaming the printer driver
Resolving PostScript Errors
Problem Cause Solution
To reset the product
Restoring the factory defaults
To uninstall the software on a Windows-compatible
Uninstalling the software
Computer
Delete these items Located
Cleaning the print paper path
Product Maintenance
To clean the print paper path
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To clean the scanner path
Cleaning the scanner path
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Managing HP LaserJet toner cartridges
Recalibrating the scanner
To recalibrate the scanner
Recycling toner cartridges
Extending toner life by redistributing toner
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Adding memory
Using Memory DIMMs
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Testing the Dimm installation
Removing DIMMs
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When to replace the document scanner separation pad
Installing a new document scanner separation pad
To install a new document scanner separation pad
Problem Solving and Product Maintenance
Specifications
Overall specifications
Product specifications
Printing specifications
Faxing specifications
Scanning specifications
Copying specifications
Supported paper sizes
Paper specifications
Paper weight equivalence table approximate
Transportation
Laser safety statement
FCC regulations
FCC part 68 requirements
Telephone consumer protection act U.S
IC CS-03 requirements
New Zealand Telecom Regulatory Notices
Regulatory information for European Union countries
EMC
Declaration of conformity
Environmental product stewardship program
Canadian DOC regulations
This HP LaserJet printer design eliminates Ozone production
This HP LaserJet printer design reduces Energy consumption
Paper use
Toner consumption
Plastics
LaserJet Printing Supplies
Paper
Returns
Battery Specifications
Material safety data sheet
Quantity per product
Lithium type solid
Chapter a Specifications
Hewlett-Packard limited warranty statement
Warranty information
Chapter B Service and Support Information
Returning the unit
Obtaining hardware service
Repackaging guidelines
What needs to be done?
Service information form
HP Software License Terms
Software license agreement
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Obtaining Software
HP Customer Care
Customer Care Options Worldwide
HP sales and service offices
Finland France
New Zealand Norway
Middle-East Region Netherlands
Spain Sweden
Ordering parts
Servers
JetDirect print
United States and Canada
Ordering software
Chapter B Service and Support Information
BaseTX
BaseT
10/100-BaseTX
Actual size
Chooser
Brightness
Collapse
Collate
Dedicated line
Dcx
Distinctive ring
Dots per inch dpi
Fax
Fax settings
Fax functions
File format
HP LaserJet Director toolbar
HP Web JetAdmin software and HP JetAdmin software
Hypertext links
Jpg
NetWare
NetBEUI NetBIOS Extended User Interface
Node
Optical Character Recognition OCR software
Resolution
Public switched telephone network Pstn
Print server
Printer driver
Tif
Summary information
Token ring
TrueType fonts
Zoom
Windows sharing
Zoom out
Chapter Glossary
Index
Index
See also websites
See also group-dial codes one-touch buttons speed-dial codes
Index
Index
See also special media adding
Mexico, website for
Adjusting 173 identifying 22 paper input support part number
Index
Index
Index
Index
Index
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Copyright 2001 Hewlett-Packard company