HP 3200 manual Problem, Cause, Solution, that the power cord is securely connected

Models: 3200

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Problem

Cause

Solution

Faxes do not

The Receive to PC option might be

Turn off the Receive to PC option in the

print as

selected.

HP LaserJet Device Configuration tool:

expected.

 

1 Click Start, point to Programs, point

 

 

to HP LaserJet 3200, point to Tools,

 

 

and then click HP LaserJet Device

 

 

Configuration.

 

 

2 Click the Fax tab, and then click the

 

 

Receive tab.

 

 

3 Clear the Receive to PC check box,

 

 

and then click OK.

 

 

 

Faxes routed to

The computer could be turned off.

Check that the computer is turned on and

the computer

 

that the power cord is securely connected

are being

 

to the product and plugged into a live

received by the

 

electrical outlet.

 

 

product

The Receive to PC option might be

Turn on the Receive to PC option in the

instead.

turned off.

HP LaserJet Device Configuration tool:

 

 

 

1 Click Start, point to Programs, point

 

 

to HP LaserJet 3200, point to Tools,

 

 

and then click HP LaserJet Device

 

 

Configuration.

 

 

2 Click the Fax tab, and then click the

 

 

Receive tab.

 

 

3 Select the Receive to PC check box,

 

 

and then click OK.

 

 

 

Faxes are

You might be sending or receiving a very

Complex faxes take longer to be sent or

transmitting or

complex fax, such as one with many

received.

being received

graphics.

 

very slowly.

The receiving fax machine might have a

The product only sends the fax at the

 

 

slow modem speed.

fastest modem speed the receiving fax

 

 

machine can use.

 

The resolution at which the fax was sent

If you are receiving the fax, call and ask

 

or is being received is very high. A higher

the sender to lower the resolution and

 

resolution typically results in better quality,

resend the fax.

 

but also requires a longer transmission

If you are sending, lower the resolution

 

time.

and resend the fax. See “Adjusting the

 

 

resolution for the current job” on page 62

 

 

to change the current resolution setting or

 

 

“Changing the default contrast and

 

 

resolution for outgoing faxes” on page 81

 

 

to check the default setting. The current

 

 

resolution setting overrides the default.

 

If there is a poor phone line connection,

Hang up and resend the fax.

 

the product and the receiving fax machine

Have the phone company check the

 

slow down the transmission to adjust for

phone line.

 

errors.

 

 

 

 

EN

Resolving fax problems 157

Page 159
Image 159
HP 3200 Problem, Cause, Solution, that the power cord is securely connected, to change the current resolution setting or