HP 3200 manual Cause, Solution, Problem Solving and Product Maintenance

Problem	Cause	Solution
Faxes you send	The receiving fax machine might be off or	Call the recipient to make sure the fax
are not arriving	have an error condition, such as being out	machine is on and ready to receive faxes.
at the receiving	of paper.
fax machine.	A fax might be in memory because it is	If a fax job is in memory for any of these
	waiting to redial a busy number, there are	reasons, an entry for the job appears in
	other jobs ahead of it waiting to be sent, or	the fax log. Print the fax activity log (see
	the fax is set up for a delayed send.	“Printing the fax activity log” on page 43)
		and check the Status column for jobs with
		a Pending designation.
You cannot dial	The maximum number of digits or	Try dialing the fax number in manual
all of the	characters that can be entered into a fax	mode. See “Using Manual Dial” on
numbers in a	number is 50.	page 77.
long fax
number.
The fax forward	When the fax forward option is turned on	Make sure that the fax machine to which
option is on,	and a fax is received, the product will	you are forwarding the received faxes is
but the product	attempt to forward the fax several times. If	on and ready to receive faxes.
is printing	it is not successful, the product will print
received faxes	the received fax.
instead of
forwarding
them.

154 Chapter 8 - Problem Solving and Product Maintenance EN