Use the following table for specific causes and solutions for jams in the printer path parts.

Problem

Cause

Solution

 

 

 

Pages are

Media used in the paper output bin is

Use the front paper output slot by pushing

coming out of

curled or wrinkled.

the paper path lever to the lower position.

the product

 

See “Selecting the output path” on

curled or

 

page 31.

 

 

wrinkled.

Paper might not be stored properly.

Whenever possible, store paper in its

 

 

 

sealed ream at room temperature.

 

 

 

Printed pages

The incorrect output source might be

Pages are sent to the paper output bin

are coming out

selected, or the incorrect output setting

print in correct order. Pages are sent to

in the incorrect

has been selected in the program from

the front paper output slot print in reverse

order.

which you are printing.

order. Use the front paper output slot by

 

 

pushing the paper path lever to the lower

 

 

position. See “Selecting the output path”

 

 

on page 31.

 

 

If you need to print pages to the front

 

 

paper output slot in correct order, select

 

 

the reverse order output option in the

 

 

program from which you are printing. See

 

 

the program’s documentation for more

 

 

information.

 

 

 

Long pages are

The maximum page length that the

Do not try to pull the page out, because

not feeding.

document feeder tray will accept is 35

you can damage the product. To remove

 

inches (889 mm). If the page is longer,

the page, see Clearing jams from the

 

copying or faxing stops at 35 inches (889

scanner path areas (page 177).

 

mm).

If you want to scan an item that is longer

 

 

than 35 inches (889 mm), first copy the

 

 

item onto multiple pages and then scan

 

 

the copies.

 

 

 

Print is

The paper input tray might be too full.

Try removing some of the media.

misaligned on

The paper guides might not be adjusted

Be sure to center the media with the

the page

(skewed

properly.

guides. Also, verify that the guides are not

pages).

 

adjusted too tightly or too loosely against

 

the media.

 

 

 

The paper’s weight or surface finish might

Print a self-test page from the control

 

not meet HP’s specifications.

panel or from the software to verify the

 

 

product is working correctly. See “Testing

 

 

the hardware” in the Getting Started

 

 

Guide. To order HP’s paper specification

 

 

guide, see “Ordering parts” on page 257.

 

 

 

EN

Resolving paper feed problems 171

Page 173
Image 173
HP 3200 manual Pages are, Coming out, Curled or Wrinkled, Long pages are, Not feeding, Print is, Misaligned on, Skewed