HP 3200 manual Cause, Solution, Problem Solving and Product Maintenance

Problem	Cause	Solution
Scanned items	The document feeder tray guides might	Be sure to center the media with the
are crooked.	not be adjusted properly.	guides. Also, verify that the guides are not
		adjusted too tightly or too loosely against
		the media.
The product is	A sensor may not be operating properly.	Contact the Customer Service Center for
frequently		service. See “HP sales and service
feeding		offices” on page 253.
multiple sheets	The printer separation pad that prevents	Replace the printer separation pad. A
or jams	the product from feeding multiple sheets	printer separation pad installer can be
frequently from
	or jamming is dirty or worn.	ordered. See “Ordering parts” on
the paper input		page 257.
tray or single-
sheet input slot
(continued).
Items loaded in	The items are on very lightweight media.	Do not try to pull the page out, because
the document		you may damage the scanner. To remove
feeder tray fall		the page, see “Clearing jams from the
forward out of		scanner path areas” on page 177. Then,
the tray.		curl or roll the item in the direction of the
		printed side, unroll it, and reload the item.

172 Chapter 8 - Problem Solving and Product Maintenance EN