HP 3200 manual Problem, Cause, Solution, Resolving scanning problems

Models: 3200

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Problem

Cause

Solution

 

 

 

Scanner stops

The maximum scannable page length is

Do not try to pull the page out, because

in the middle of

35 inches (889 mm). If the page is longer,

you can damage the scanner. To remove

scanning.

the scanner continues to scan, but it only

the page, see “Clearing jams from the

 

keeps the first 35 inches (889 mm) of data

scanner path areas” on page 177.

 

on the page and discards the rest.

If you want to scan an item that is longer

 

 

than 35 inches (889 mm), first copy the

 

 

item onto multiple pages and then scan

 

 

the copies.

 

The minimum scannable page size is

To remove the page, see “Clearing jams

 

2 by 3.5 inches (51 by 89 mm). If the item

from the scanner path areas” on

 

is too small, it can jam inside the scanner

page 177.

 

area.

 

 

A business card (2 by 3.5 inches; 51 by 89

To remove the page, see “Clearing jams

 

mm) was fed using the wrong orientation.

from the scanner path areas” on

 

 

page 177. Then, see “To load special

 

 

items” on page 27.

 

 

 

Scanning is

The parallel port or USB mode might not

Ensure that the computer has a parallel

extremely slow.

be set to its optimal setting.

port with a bidirectional data bus (EPP or

 

 

unidirectional ports are not supported).

 

 

Change the parallel port mode setting in

 

 

the computer’s BIOS. HP recommends

 

 

setting it to ECP or bidirectional, but other

 

 

modes might also work. For instructions

 

 

on changing the setting, see the computer

 

 

documentation, or contact the computer

 

 

manufacturer.

 

 

 

The HP

The product is connected to a parallel or

The product cannot be connected to the

LaserJet

USB port that is being shared with another

same parallel or USB port on the

Director blinks

device.

computer and on another device. You

on and off on

 

must install an additional parallel or USB

the computer

 

port or disconnect one of the two.

 

 

screen, even

 

 

when no

 

 

document is

 

 

loaded in the

 

 

document

 

 

feeder tray.

 

 

 

 

 

Scanned items

The item might not have been saved as a

Make sure you save scanned items as

are not

file.

files. See “About OCR software” on

appearing on

 

page 138.

the computer.

 

 

 

 

 

EN

Resolving scanning problems 167

Page 169
Image 169
HP 3200 manual Problem, Cause, Solution, Resolving scanning problems