HP 3200 Selected Software, or, Screen stating, Parallel, Port, Image or, Words on, Are the wrong

Problem	Cause	Solution
The product is	The product is malfunctioning.	Try printing from another program.
not responding		Try printing a configuration report (see
after “Print” is		“Printing a configuration report” on
selected in the		page 48).
software, or	Another device is conflicting with the	The product cannot share a parallel port.
you receive a
	parallel port.	If you have a sound card, external hard
message on the
computer		drive, or network switchbox connected to
		the same parallel port as the product, the
screen stating		other device may be interfering. You must
there was an		unhook the other device to connect and
error printing to		use the product, or you must use two
the parallel		parallel ports on the computer. You might
port.		need to add another parallel interface
		card. An ECP parallel interface card is
		strongly recommended. Please see your
		computer’s documentation for information
		about installing an additional parallel
		interface card or resolving conflicts.
The image or	The Layout (Pages-per-Sheet or N-Up)	Check the settings in the program you are
words on	feature is selected in the program you are	using or in the printer driver. See the
printed pages	using (if it has this feature), or the	software Help for printer driver issues.
are the wrong	reduction/enlargement setting is incorrect
size.	in the program or printer driver.
When printing	When you print on both sides, there will be	Instead of duplexing manually, use the
on both sides	a difference in the way the product	Layout (Pages-per-Sheet or N-Up) feature
of the page, the	performs. You can also experience	in the program from which you are
print quality is	incorrect or multiple feeds.	printing, if available. See the program’s
reduced, pages		documentation for information.
		Allow the sheet to cool and flatten before
curl, or
		printing the second side.
duplexing
		Make sure the leading edges of sheets
results in
		are not bent or curled.
incorrect or		To minimize curl, set the paper path lever
multiple-page		to the lower position (for the front paper
feeds.		output slot). This allows a straight-through
		paper path.
		If all printed pages are printing with poor
		quality, frequent use of duplexing might be
		the cause. See “Cleaning the print paper
		path” on page 211.

EN Resolving printing problems 161