Samsung Members | Samsung SM-J720FZVDKSA, SM-J720FZKDKSA manual

Apps and features

Samsung Members

Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

Additional options

Send feedback.

•This app’s availability and supported features may vary depending on the region or service provider.

•To submit your feedback or post your comments, you must register and sign in to your Samsung account. Refer to Samsung account for more information.

95

Image 95

Samsung SM-J720FZVDKSA, SM-J720FZKDKSA, SM-J720FZDDKSA manual Samsung Members

Contents

English /2018. Rev.1.0 Table of Contents Settings Appendix Read me first Basics Basics Instructional icons Do the following when the device heats up Device overheating situations and solutionsWhen the device heats up while charging the battery When the device heats up during use Keep the device updated with the latest software Precautions for operating environment Device limitations when the device overheats Device layout and functions Package contents Device layout Keys Installing the battery Battery Replace the back cover Removing the batteryRemove the back cover Pull out the battery Charging the battery Reducing the battery consumption Battery charging tips and precautions Use only a microSIM card Installing the SIM or Usim cardSIM or Usim card microSIM card Basics Single SIM models Dual SIM models Removing the SIM or Usim card Customising SIM or Usim cards Using dual SIM or Usim cards dual SIM modelsSetting preferred SIM or Usim cards Activating SIM or Usim cards Memory card microSD card Installing a memory card → SD card →UNMOUNT Removing the memory card Formatting the memory card Emergency modeActivating emergency mode Turning the device on and off Deactivating emergency mode Initial setup Basics Registering a new Samsung account Samsung accountIntroduction Registering your Samsung account Tap Samsung account → →Remove account Enter your email address and password, and then tap SignTransferring data from your previous device Transferring data wirelessly via Wi-Fi Direct Smart Switch Viewing imported data Transferring backup data from a computerOn the computer, launch Smart Switch Backing up data Samsung Cloud Checking data Tap →Settings →Sync settingsRestoring data Syncing data Tapping and holding Understanding the screenControlling the touchscreen Tapping Spreading and pinching DraggingDouble-tapping Swiping Home screen and Apps screen Switching between Home and Apps screens Moving apps from a folder Moving itemsCreating folders Adding more apps Deleting a folder Editing the Home screen Icon Meaning Indicator iconsDisplaying all apps on the Home screen Lock screen Capturing a screenshot Capture a screenshot while using the deviceScreen capture Changing the screen lock method Notification panel Access the notification settings Launch Settings Using quick setting buttons Changing the keyboard layout Entering textKeyboard layout Changing the input language Copying and pasting Additional keyboard functions Tap and hold over a word that you want to look up Dictionary Play Store Installing or uninstalling appsInstalling apps Galaxy Apps Enabling apps Uninstalling apps and using app sleep modeSetting app permissions Managing apps Starting Bixby Bixby To close Bixby Home, swipe to the left on the screen Bixby HomeOpening Bixby Home Bixby Home screen will appear Using recommended content on Bixby Home →Unpin Viewing Bixby cardsEditing Bixby cards list Selecting apps to show as Bixby cards Reminder intro page will appear ReminderStarting Reminder Tap GET Started on the Upcoming Reminders card Creating reminders via the Reminder app Creating reminders Creating reminders while browsing the Internet Checking reminder notificationsViewing the reminders list Creating reminders from Bixby Home Edit Setting reminder detailsCompleting reminders Restoring reminders About Bixby View the Bixby version and legal information Customising Bixby settingsDeleting reminders Cards Select apps to show as cards on the Bixby Home screen Make or answer voice and video calls PhoneMaking calls Making an international call Using speed dialMaking calls from call logs or contacts list Making calls from the locked screen Rejecting a call Receiving callsBlocking phone numbers Answering a call During a video call Options during callsDuring a voice call Adding a phone number to Contacts from the calls list Adding a phone number to ContactAdding a phone number to Contacts from the keypad Create new contacts or manage contacts on the device ContactsAdding contacts Creating a new contact Synching contacts with your web accounts Searching for contactsImporting contacts Saving and sharing profile Sharing contacts Sending a group message Creating groupsMerging duplicate contacts Deleting contacts Tap MessagesSending messages Send and view messages by conversation Blocking unwanted messages Setting the message notificationSetting a message reminder Viewing messages Browsing webpages Internet Deactivating secret mode Using secret modeActivating secret mode Changing security settings Tap Send to send the mail Setting up email accountsSending emails Reading emails Camera etiquette Camera Launching Camera Using swipe gestures Taking photos or recording videos Basic shooting Locking the focus AF and exposure AE This feature is available only in Auto and Pro modesZooming in and out Live Focus Editing the Live Focus photos To save the photo Applying stickers randomly More fun with live stickers Available options Using shooting modesAuto mode Pro mode Take a series of photos of moving subjects Panorama modeContinuous shot mode Sports mode HDR Rich tone modeNight mode Applying beauty effects Sound & shot modeSelfie mode Using the Selfie focus feature Wide selfie mode Options for current shooting mode Customising camera settings Rear Camera Camera settings Common Select an image GalleryViewing images Viewing videos Searching for images Deleting stories Viewing albumsViewing stories Creating stories Deleting multiple images and videos Syncing images and videos with Samsung CloudDeleting images or videos Deleting an image or a video Multi window Split screen view Adjusting the window size Using additional options Sharing text or images between windows Minimising the split screen view Here for pop-up view Samsung Pay miniPop-up view Moving pop-up windows Samsung Members Deleting notes When you are finished composing the note, tap SaveSamsung Notes Creating notes Tap Save to save the event CalendarCreating events Starting Samsung Health Samsung HealthCreating tasks Syncing events and tasks with your accounts Monitor your health and fitness Using Samsung Health Steps Together Additional information Tap to finish recording Enter a file name and tap Save Voice Recorder My Files Setting alarmsStopping alarms Launch the Clock app and tap Alarm Launch the Clock app and tap World Clock Deleting alarmsCreating clocks Deleting clocks Calculator Timer Launch the Radio app RadioListening to the FM radio Playing through the speaker Scanning radio stations Game Launcher Removing a game from Game Launcher Using Game LauncherChanging the performance mode You can change the game performance mode Blocking notifications during games Using Game Tools Dual Messenger Uninstalling a second app SmartThings Connecting to nearby devices Adding devices and scenes by locations Using home appliances, TVs, and IoT productsRegistering devices Viewing and controlling registered devices Adding scenes Adding automationsAdding locations Adding devices to a location Using additional features Sharing content Google apps Duo YouTubePhotos Google Options IntroductionConnections Select a network from the Wi-Fi networks list Wi-FiConnecting to a Wi-Fi network Mobile networks Configure your mobile network settings Sending and receiving data Wi-Fi DirectTap Wi-Fi Direct On the Settings screen, tap Connections →Wi-Fi Pairing with other Bluetooth devices Bluetooth Tap Unpair Unpairing Bluetooth devicesSending and receiving data Tap next to the device name to unpair Mobile Hotspot and Tethering Data saver SIM card manager dual SIM models Using the mobile hotspot Adding printer plug-ins More connection settingsCustomise settings to control other features Printing Select a printer to add Printing contentSounds and vibration Device Display Notifications Changing the screen mode Changing the screen mode or adjusting the display colour Tick Advanced options Adjusting the screen tone by colour valueScreen tone screen will be adjusted Optimising the full screen colour balance Select an option Wallpapers and themesScreensaver Advanced features Using the quick optimisation feature Device maintenance Storage BatteryPower saving mode Managing the battery Managing the memory MemoryDevice security Ultra data saving Apps Lock screen Smart Lock Biometrics and security 138 Registering your face Face recognition Unlocking the screen with face recognition Fingerprint recognition Registering fingerprints For better fingerprint recognition Tap Edit Tick fingerprints to delete and tap Remove Deleting fingerprintsYou can delete registered fingerprints Unlocking the screen with fingerprints Using Samsung PassUsing fingerprints with Samsung Pay mini Registering Samsung Pass Samsung Pass Using Samsung Pass to sign in to apps Verifying the Samsung account passwordUsing Samsung Pass to sign in to websites Deleting your Samsung Pass data Using Samsung Pass with websites and appsManaging sign-in information Secure Folder Tap →Settings →Delete data Setting auto lock for Secure Folder Setting up Secure Folder Adding apps Moving content to Secure FolderMoving content from Secure Folder Removing apps from Secure Folder Adding accountsHiding Secure Folder Backing up and restoring Secure Folder Tap Back up Secure Folder data Uninstalling Secure FolderRestoring data Cloud and accounts Google Backup and restoreUsing a Samsung account Using a Google account Accessibility → Add language General managementAdding device languages You can add languages to use on your device Website supports only some languages Software updateSecurity updates information About phone Appendix Troubleshooting Forcing restart Resetting the deviceRestarting the device Calls are not connected Your battery is low. Charge the battery Ensure that the charger is connected properly Charge the battery Error messages appear when opening multimedia files Your device cannot find your current location Ensure that you are connected to a network properly Samsung Cloud does not work About Hevc Advance CopyrightTrademarks