| Issues | Solutions and Explanations |
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| When changing channels, the | •• If connected with a cable box, please try to reset the cable box. | |
| picture freezes or is distorted or | Reconnect the AC cord and wait until the cable box reboots. It may take | |
| delayed. | up to 20 minutes. | |
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| •• Set the output resolution of the cable box to 1080i or 720p. | |
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| Sound Quality | First of all, please perform the Sound Test to confirm that your TV audio is | |
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| properly operating. (go to MENU - Support - Self Diagnosis - | |
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| Sound Test) | |
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| If the audio is OK, the sound problem may caused by the source or signal. | |
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| There is no sound or the sound | •• Please check the volume the of external device connected to your TV. | |
◀ | is too low at maximum volume. |
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